Trying to force customers to buy accessory bundles
I am so disappointed in you Verizon!!! I have been a loyal customer for over 10 years and today I went into my local store to purchase a new phone and the salesman came out of the back with the phone and some accessories, he told me that they had the phone but I could not buy it on its own they only had the ones he could sell as a bundle, he explained that each store only gets a limited number of phones they could sell unbundled and they had already sold those 4....He told me if I wanted just the phone I could go to the Best Buy in the same shopping center....What???
I then asked if I bought the bundle if I could return the accessories and the sales guy told me yes...I would get a full refund no restocking fee...
I went up the the register with my phone and accessories and the manager happened to be standing there...I told him how disappointed with Verizonan I did not appreciate being forced to buy accessories in order to be able to buy a new phone. There were other customers close by so he told me they would make an exception and let me buy just the phone....but then her spent 10 minutes trying to talk me into a bunch of junk I didn't want or need!!!
I have 14 days to return the phone...so now I need to do some research on wireless carriers!
Was it a corporate store or premium retailer? Address of the store?
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I see no one has respnded to this one. So I will do my best.
You may benefit from this. I know it still raises your costs a little, but if you add up the numbers it is not the full price for each box. MRDVR+STB discounts, or discounts based on the number of boxes. If you have one HD adding a second will not be the full price of the first.
The more you have, the more you save. I know it may be a couple of dollars more per box, but will go a long way to increase your viewing pleasure. Everything changes over time, and you can not expect VZ to support older hardware forever. Many have argued the hardware changes should be free as part of the service, but the new boxes do add features if you choose to use them. You can view the HD channels on and SD TV, and some of those channels are not available as SD channels.
https://www22.verizon.com/FORYOURHOME/GOFLOW/Common/VbundleENYD.aspx
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Forcing customers to pay for a phone and/or data package they don't want or need
By their practices Verizon is forcing customers to pay for more than what the customer wants or needs, and at the same time giving the customer less of what they want or need.
I've been a Verizon Wireless customer for years. Everytime my 2 year upgrade is due I check what phones are available. It seems that as time goes by there are less and less Basic Phones with a qwerty keyboard, music player, good camera, and video. Now, there are only 3 phones to choose from that don't require a data package: none of them have a camera over 1.3 megapixels, none have video, and ALL had HORRIBLE customer reviews. Those reviews tell me I'm not the only disgruntled Verizon customer.
I've had Verizon phones that I liked in the past; right now I have a Blitz. I settled for that one because it was the best of the few bad choices available at the time. My most recent 2 year contract has been over for 5 months so now I'm on month-to-month with no contract, which is awesome. But my phone, which I like for the most part, doesn't work right.The problem is the earpiece speaker quit working as soon as my contract was up (maybe a software timebomb to force me to get a new phone?) so I took it to a repair shop to get it replaced. They replaced it but that speaker died after 2 months and since the phone has been discontinued (grr!), there is NO chance of getting a new speaker. That wouldn't be such an issue if the Bluetooth function had ever worked, which it never did. I recently broke down and decided I'd settle on something, so I tried the KinTwo (one of my 3 choices) but it sucked immensely so I sent it back.
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HEY VERIZON, How about providing more than 3 choices of phones that don't require a data package? And how about making those phones GOOD QUALITY and not the garbage you're providing for sale now?
I'd like to stay with Verizon because they DO have the best service area compared to the other Big wireless phone companies . I've been with AT&T and the service area is really not as good. I even did comparison research for a college course's Final Project because I wanted to know which company had the more truthful claims about their coverage area. I live in the Sierra foothills and reception is a big issue with a lot of people here. I've talked with customers of the other companies and they all agree I should stay with Verizon. But if Verizon can't offer any good phones then I might as well switch to another carrier who may have more concern for their customer's needs. Even after giving us few choices of devices, charging high prices, and gauging us at every opportunity, they give us less incentive to stay a loyal customer. At least AT&T has roll-over minutes, Criket has 'no contract' service, and TracPhone has no contract/Pay as you go service with inexpensive phones.
So please excuse me while I go to the other carriers' websites to see what they're offering...JF2mad wrote:
Marilee
You are spot on. Verizon wants to squeeze every dollar it can from it's customers and customer service can take a DISTANT back seat to greed. I have a Chocolate Touch which I got a few years ago(before it REQUIRED a data package). I had activated a different phone which I ended up not liking and when I tried to re-activate my Chocolate I got slammed with the required data crappage..er package. I had to fight to get the data BLOCKED and the phone activated again.
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Even though I have had issues with Verizon's service and corporate paradigm(especially the companys determination to exthort every penny it can from me), almost every Service Rep I have spoken to has been considerate, friendly and helpful. There have been one or two who, when I broached the possible need for finding a new provider, seems unconcerned, but in general I have been made to feel valued by the people I have spoken with. {please keep your posts courteous}
As for the demi-god comment, maybe I can get a MOD or ADMIN to change me from Gold to that! -
Aaaaaarrrrrrggggggghhhhhhhh!!!!!!
I was typing along and then all of the sudden my cursor disappeared! I can't find it. I've tried shutting down my Mac, but I can't do that because the box pops up when I hit the on/off button asking if I want to restart, sleep, cancel or shut down. I've tried hitting return. Nothing.
I've tried to force quit. Nothing.
I called Apple - it's a holiday.
I only bougth this Mac in late July. It took a while to download the new operating system. My track pad hasn't been working, I haven't been able to drag my fingers over it and scroll down. I'm pretty stupid, but the woman who normally handles my tech problems couldn't figure the track pad problem out either. There is a local guy who fixes Macs, but I've owned this for less than 90 days so it should be covered and I shouldn't have to pay for seeing this guy.
But now I'm losing at least a day's work. HELP! Thanks.Thanks guys (I'm using guys in a non-sexist way in case one or both of you are differently equipped).
My problem 71 is that I live 125 kms from the nearest Mac Store. And it's a holiday so I'm losing a day's work. The local guys who does repair Macs is great. But since I couldn't contact Apple I would feel obliged to pay him for his services.
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I'm lucky in that I still have my old MacBook pro stuck in a closet in reserve.
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I just upgrade to Maverick on my 2 year old MacBook Pro and it has slowed down the computer terribly. All I see every time I do anything is that crazy circle going round and round. I don't recommend you upgrading. How do I get rid of it. I believe it forces you to buy a new macbook!!!!
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Try restting PRAM
http://support.apple.com/kb/HT1379
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HOW I IDENTIFY THE PROGRAM INSTALED BY MACKEEPER IN MY SAFARY AND DELETE IT?
THE TELEPHONE THET APPEARS IN MY COMPUTER EVERITIME I TRY TO OPEN SAFARI IS: 1-800-996-8348, AND GET LOCKED, THEN FROM (510)344-6458 CALLS SOMEONE DANIEL, FROM TECNICAL SUPPORT APPLE FOR MACS......AND WANT TO FORCE ME TO BUY A PRODUCT (MACKEEPER) SO I CAN SEE MY SAFARI?
HELP PLEASEJEANETTE7209 wrote:
YEs I call the number and they told me how to unblock the safari, then show me i had a lot of virus and need to buy MACKEEPER UrgENTLY AND ZIPCLOUD, the thing is that they say work from apple and it is why people trust.
Those were all lies. They are scammers, and were trying to scare you into believing that you were infected with "viruses" so that you would pay them to fix the nonexistent problem.
Did you give them remote access to your system at any point? If so, your Mac should be considered compromised at this point, so you'll need to erase the hard drive and reinstall everything from scratch. For more information, see:
Tech support scam pop-ups
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was forced to install Adobe again (maybe just update it) and can't get past step 3/3 because its forcing me to buy it. now its half installed and i need to agree to terms and conditions..
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Hello there philp_69,
If I understand correctly it sounds like your phone hasnt been recognized in iTunes on your PC since the last couple of updates. I would use the troubleshooting in the following article which will walk you through the steps one by one.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
All the very best,
Sterling -
As soon as I try to log into gmail, instead of entering the service. It is trying to force me to download a page or file from gmail.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
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-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Go to Creative Cloud pricing and membership plans | Adobe Creative Cloud and select the SINGLE APP option to subscribe to only one program -
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