Trying to get a reset info for account but no emails are sent

Apple is really let me down this week, i used the option to reset my personal qeustions through the emailing link and it has failed FIVE TIMES! This could not have happen at the worst time as well so today i changed my email account after my own website mail did not get this link and STILL NO EMAIL. I set up a call for the problem AND NO CALL yet the email to say we were unable to contact you came through. NEED THIS SORTED ASAP DUE TO SECURITY PROBLEM!

Your rescue email would be a different email address than your Apple ID.
If you are not sure what your rescue email is then you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
Even after you reset the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

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I have an iPhone and i used to be on a joined account with my mom. I am now trying to get on to my own account but i want to keep the music and apps that have already downloaded with my mom's account. How can i do this?

Hi my name is Scott,
I'm trying to get my old information (apps, music) from my iphone that was previously on a different account to sync on a new account. I just got a new macbook pro and got a new account to go with it. Now i have tried to homeshare the accounts and drag the music over to download it onto this new account but i can't get the homesharing to work because it says the password doesn't match even though i have used the same one to log on and off of homesharing on my mom's account. I have recently tried to back up my phone onto this new account and it asks if i want to authorize it and asks for the password for my mom's account. I have the password but i am hesitant to authorize it with my mom's apple ID and password because i don't want her account to be on this computer. I want it to be my own account just with my personal music from my iphone on it. I dont know if it will just sync my iphone's information to my new account or just add my mom's apple ID account to my itunes on my computer. What should i do to get my information from my iphone from my mom's account onto my new account? Thank you

That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.

I am trying to get my phone activated for Prepaid, but when I try to register my phone with Verizon the FIRST thing it asks me for is my phone number... but I don't even have one.

How am I supposed to give them my phone number when I haven't even activated my phone yet? I just want to get this phone activated ASAP.

you're phone number should be in the phone settings.

I am trying to download Illustrator with my adobe account but it says "we sent verification mail to you email address" which I am not even using it. Why I am having this trouble?

Can anyone help me with this issue?

vasqodeqama,
You may try Customer Care,
http://helpx.adobe.com/contact.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

Hello there Sweebs44,
It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph6c493cac
Then close all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone sign back into your account and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference.

Hello I put my password in and get to go around my account but when I try to get an app for my iPad it won't let me?

Hello I put my password in and get to go around my account but when I try to get an app for my iPad it won't let me?

Tap the screen outside the app. Still there, double click the home button and swipe the app store preview up to close it. If it's still there, reset time.

Please help. My Adobe InDesign document keeps crashing when I adjust the screen resolution to High in the View menu. Desperately trying to get my magazines prepared for press today! HELP!

Please help. My Adobe InDesign document keeps crashing when I adjust the screen resolution to High in the View menu. Desperately trying to get my magazines prepared for press today! HELP!
My magazine last month is still working ok - but this month's version has just started crashing for some reason.

We can't know. You have not provided any system info, not told us what version of ID you use nor provided any specifics about the document like images, color profiles, fonts, paragraph styles and what have you...
Mylenium

HT6154 im trying to get all my info from my old iphone 4 to my new iphone 5s how can i do this with my new computer it doesn't have i tunes on it

I'm trying to get my old info to my new phone but my computer doesn't have itunes and it won't download it when i plug my new phone in on it

Hi jim or viola,
If you are having issues tranfering your content from your old iPhone to your new iPhone, you may find the following article helpful:
Apple Support: Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/ht2109
As for iTunes, you may need to download it manually to your new computer first. You can find the most recent version at the following page:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Regards,
- Brenden

Opera is trying to get my contact info and whenever I click on the link

Slightly off topic but very concerning. Opera is trying to get my contact info and whenever I click on the link to this thread in my email, it pops up. This is the first time this ever happened. Oh yea, I don't have Opera installed on my computer. What the.......?

take everything off line, any clone or backups incl TimeMachine and rebuild the launchd services for one thing.
for another, and whether it is or isn't malware, is to have a clean system from day #1 you can restore or use.
Or just follow the guides on how to setup and do a clean ML OS install. Download, burn to flash memory and setup ML on a drive. And put that system on a sparse disk image and put it somewhere, and so you can also use it to restore the system if ever needed.
Using Cloning as a Backup Strategy
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
http://www.bombich.com/software/updates/ccc-3.5.html
OS X Lion Install to Different Drive
How to create an OS X Lion installation disc MacFixIt
Migration Assistant Update for Mac OS X Snow Leopard
http://www.apple.com/support/lion/installrecovery/
Create an OS X Lion Install disc
http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc
http://www.coolestguyplanettech.com/how-to-make-a-bootable-osx-10-8-mountain-lio n-disc-or-drive-from-the-downloaded-mountain-lion-app/
It is pretty hard to get malware onto a Mac.

I never had a i phone before. Im so lost. trying to get to make the apple account having problems. Then figuring out everything on the phone.

Hello.
I'm not really sure how this site works just yet.. but i will get the hang of it..
I have a i phone 4s just got it lastnight still have to figure out everything on it...

Iphone4sNewPhoneImlosted wrote:
I never had a i phone before. Im so lost. trying to get to make the apple account having problems. Then figuring out everything on the phone.
Not too many problems as you have created and AppleID to post here. Use this account for your iPhone.

HT1918 I been trying to buy a movie on my account but Ive having a hard time buying it because it gives me two passcode questions and I forgot one of them I wanted to know if I can get help on that ?

I been trying to buy a movie on my account but Ive been having a hard time buying it because it gives me two passcode questions and I forgot one of them I wanted to know if I can get help on that ?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813

When trying to update apps it asks for account password but it doesn't show my account. Help!

When trying to update apps it asks for account password but it doesn't show my account ID, it shows my dad's. How can I fix this so I can sign in?

It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

You are right, Adobe does not support CS5 because it is no longer sold.
Simply download the trial version of CS5 from this Adobe web site and input your serial number.
Adobe - Photoshop : For Macintosh

Im am trying to send the reset information for my apple security question to my email, they are not be received and it says it is sending it to a email that starts with c

Im am trying to send the reset information for my apple security question to my email, they are not be received and it says it is sending it to a email that starts with c

That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

Trying to get a reset info for account but no emails are sent

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