I am trying to download Illustrator with my adobe account but it says "we sent verification mail to you email address" which I am not even using it. Why I am having this trouble?

Can anyone help me with this issue?

vasqodeqama,
You may try Customer Care,
http://helpx.adobe.com/contact.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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I am trying to download Illustrator with my adobe account but it says "we sent verification mail to you email address" which I am not even using it. Why I am having this trouble?

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