Trying to upgrade to Ap. 2 but it wont accept my Aperture 1 Serial No.

Trying to install my aperture 2 upgrade software but it rejects my original aperture 1 serial number.
Any ideas why this is happening?

I had the same problem and I phoned Support, who were great!
My version of Aperture 1 was "pre-loaded" as a sweetener when I bought my machine several years ago. When I tied to upgrade, it said the A1 number was invalid.
It turns out that the number has migrated onto the net so has been scrapped as a valid number by Apple.
They said that if I could provide a copy of my receipt, they would fix things.... but after three years and 3 house moves, it's long gone!
Bottom line, phone support.... they're really helpful.

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https://expresslane.apple.com

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http://support.apple.com/kb/HT5552
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Thank you for your prompt reply.
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tt2

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tt2
Message was edited by: turingtest2

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Trying to upgrade to Ap. 2 but it wont accept my Aperture 1 Serial No.

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