TS1292 I bought the iTunes card on 7/27/13 at Rite Aid store ,but the card # is invalid

Please help to check what's wrong with the new card no. XX*******36,it show the message invalid card no., thank you.
<Edited By Host>

Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove the card number from your post - hopefully nobody else will have read it and redeemed it onto their account.
Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and the page that you posted from doesn't help then you can try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly of its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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Remove and reinsert the SIM card.
Replace the SIM card.

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We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/

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Hi there,
Thanks for the reply. I did think that could be the case but then other books would also show up as apps on phone but not counted as an app. Maybe book apps downloaded from the app store work in this way whereas books bought from the ibooks app show in ibooks and not as apps.
I guess that would make sense, it must be because they are books but downloaded from the app store rather than the book store so they are visible as an app but don't actually get counted as an app.
Would you think that's the case too?
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Adam

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>CURVEBALL!!!<
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Sounds like the device was dropped at some point and damaged as a result.
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Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W.

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http://support.apple.com/kb/HT2534
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tt2

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tt2

TS1292 I bought the iTunes card on 7/27/13 at Rite Aid store ,but the card # is invalid

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