TS1292 numbers missing on itunes card cant redeem

my daughter recieved a itunes card for her birthday she pulled off the tape and some code numbers were missing tried to guess numbers but no luck anyone had same trouble.

An iTS advisor will be happy to fix this up for you.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • How can I get two missing numbers on a iTunes card

    How can I get two missing numbers on a iTunes card

    "Get help",just below the form space where I entered the code. Once I clicked "Get Help", it added another line to the form where I could enter  THE NUMBER ON THE BOTTOM LEFT CORNER on the back of the card. I entered as much of the I scratch-off code I could read, along with the serial number.

  • I'm a California resident, will my old itunes cards be redeemable?

    I'm a California resident, will my old (as in a few years+ old) itunes cards be redeemable? I never redeemed them or even scratched off the pin # because I had no need for the itunes store when I got them and then they got buried away in a drawer for ages and never redeemed, so I gave them away as gifts today. I mentioned this to my friend and now I am worried they won't be able to use them because she said they were "old". But since CA laws should apply and they cannot legally expire, the balances should still be able to be redeemed, right? I know the card I have in front of me now from 2004 says "expires in 2 years... expiration does not apply in CA, ME, and elsewhere it's prohibited" but I just want to be perfectly clear so I am not ripping people off or making them feel awkward like I gave them a worthless gift card ... it's really worrying me that they will not be able to redeem them!
    So, am I reading the policy correctly that they can be redeemed at any time in CA whether they are brand new or several years old?
    Thank you so much for any answers

    You won't lose anything from the iTunes library, but you may lose data on the iPod touch if it was connected to another iTunes library. If not, your data from the iTunes library will be transferred to your iPod

  • I scratched off some of the numbers on my itunes card. what do i do ?, i scratched off some of the numbers on my itunes card. what do i do ?, i scratched off some of the numbers on my itunes card. what do i do ?

    i scratched off some of the numbers on my itunes card. what do i do ?, i scratched off some of the numbers on my itunes card. what do i do ?, i scratched off some of the numbers on my itunes card. what do i do ?

    This forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    When you repost, please only ask your question once. There's no need to repeat it over and over.
    Regards.

  • TS1424 Bought and Album and one song is missing after itunes froze  cant see how to dowload the missing song as it says Purchased

    Bought and Album and one song is missing after itunes froze  cant see how to dowload the missing song as it says Purchased
    Pls Help  Best and Kind Regards

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then see if it shows under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunee. If it shows there but doesn't have the clpud symbol against it for redownloading then is that track listed in the Music part of your library i.e. where you would click on it to play it ? If it is then delete it from there and it should then get the cloud symbol against it in Purchased.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com . iTunes Support should reply within, I think, about 24 hours.
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1292 I scratched my itune card and some of the numbers came off. Please advise how to get the missing numbers

    I scratched my iTunes card and some of the numbers have come off. How do I get the missing numbers?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • TS1292 i got a itunes card for a gift and i cant activate it

    hi i got a 50 dollar itunes card for a gift and i cant reedeem the code and activate it

    Normally you would go back to the store from which the card was purchased and get them to handle the problem, but since this was a gift, that's probably not possible. Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. You'll want to include the serial number of the card; see:
    http://support.apple.com/kb/TS1292
    Regards.

  • TS1292 i have an itunes card that when scratching off for the code some of the numbers rubbed off.  This was a gift so i really dont want to ask for a receipt.  Any suggestions?

    i have an itunes card that when scratching off for the code some of the numbers rubbed off.  This was a gift so i really dont want to ask for a receipt.  Any suggestions?

    Click here and ask the iTunes Store staff for assistance. Supply them with as much of the code as you can.
    (97364)

  • TS1292 I got an iTunes card as a gift and it says it was not activated what do I do

    What do I do if I received an iTune card as a gift and when I try to redeem card it says not activated

    Normally you would go back to the store from which the card was purchased and get them to handle the problem, but since this was a gift, that's probably not possible. Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. You'll want to include the serial number of the card; see:
    http://support.apple.com/kb/TS1292
    Regards.

  • HT4061 Cannot read iTunes card to redeem it

    Cannot read iTunes card trying to redeem it.  The numbers on the back are scratched up

    Try taking a photo and expanding it.  There is also an app called Mag Light that is good at magnifying small script.
    It may be scratched out because it has already been redeemed.  That's what I do with mine.

  • I bought a $50.00 dollar Itune card and redeemed my card on Itunes and I went to the apple store to get some music and I was asked for my credit card info and was charged not only on my credit card but on the itunes card as well $ 8.65

    can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I got an itunes card cant read letters apple sent me a form in the email was no form just a link that brought me to support page i wasted 25$ for this card i just want anotheer code

    i got an itunes card and i cant read the letter i wasted 25$ for nothing since i cant use it i called customer support they said they sent me a form in my email to fill out there was no form in my email to fill out just a bunch of links that brought me to the main screen in the support page ive went all throughout the support page and cant seem to find this form or something that will help me all i want is a new code so i can use this card can you please just send me a new 25$ code

    See:
    iTunes Store: Invalid, inactive, or illegible codes

  • HT5035 How can I tell when an iTunes card was redeemed?

    I am trying to determine when an iTunes gift card was redeemed, but I don't see the activity on my account.  Is it possible to tell when it was redeemed?

    sharifrommo wrote:
    I am concerned that someone used the card on a different account. I'm assuming based on what you indicate that it can't be traced?
    If there is a legal issue I am sure Apple would properly respond if the records were subpoenaed, but short of that I do not know of a way. 

  • TS1292 Need help with iTunes cards

    I have iTunes cards that say inactive. How do I redeem them

    What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
    Regards.

  • How to find dollar value of iTunes card without redeeming it

    I will never never use this iTunes card.  How can I find how much this card is worth without redeeming it?  Can I get a refund  My genius sister in law bought tjis for my 65th birthday.

    Unless it has it value written on it, or your sister-in-law can remember how much it is, then you can't, you will only be able to tell it's value by redeeming it

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