TS1368 I cannot connect to iTunes store on my iPad

I cannot connect to the iTunes store on my iPad

This seems to be the newest fix for this, so give it a try - go to Settings>General>Date and time and change the date to some time in the future. Try to update again. If you get some sort of security message - go back and change the date again to the current date and then try to update again.
Here is one place that I read this. This one does not mention the security message.
Roecks-N-Effect
Re: cannot connect to itunes store on ipad
Aug 23, 2012 5:59 PM (in response to boltond)
My iphone wouldn't connect to the itunes store for updates. I tried every solution I could find online, nothing worked. Today I tried changing the date to 2 months ahead (not sure why... something I read I think) and it connected to the itunes store. I switched back to auto date and time and it still connects.

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TS1368 Message cannot connect to iTunes store appears on iPad. How do I fix?

Every time I click on the app store or iTunes apps the message "cannot connect to iTunes store" appears. Can anyone advise how I fix this problem. I have recently reset all settings and registered a new apple id.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

TS1368 I cannot connect to iTunes store using iTunes. 'Secure link to iTunes store failed'. Please help!

I cannot connect to iTunes store using iTunes. I have version 11.0.2.26 on Win 7 pc. I have had no problems until recently. Can't say exactly the problem began as I don't normally use my computer to access the store but my last successful access according to iTunes diagnostics was 28th Feb 2013 (if thats useful?!)
I've run the Network Connectivity Test in iTunes diagnostics and I got the following results:
- Network interfaces verified.
-Internet connection verified.
-Secure link to iTunes failed.
When I click the help button next to the 'Secure link to iTunes failed' message I get the following:
''iTunes Help is unavailable because your computer isn't connected to the internet.'
My pc is connected to the internet. I've checked firewalls. Windows firewall is off. I'm running AVG internet security 2013. Iv've checked the firewall settings on that and iTunes is not being blocked.
Getting kinda frustrated. Can anybody help please???

I seem to have tracked down the problem. AVG Family Safety software was causing the issue somehow. I have uninstalled it and iTunes now working. I will contact AVG for a solution as I now have no way of blocking certain sites.

TS1368 Still cannot connect to iTunes store with iPad2. Have tried all suggestions.

I cannot connect to iTunes store with my iPad2. Not sure why. If anyone has suggestions, I'm all ears... Thanks so much!

Don't know if this has any bearing on the conversation at hand, but I ran into this issue last night. Started when I couldn't purchase anything via Comixology. Which caused a lot of swearing.
But then realized, that I couldn't get to the Apple store either.
Figuring that it was my wifi access point being a jerk, I reset that. And "forgot", then reconfigured my wireless.
Still nothing.
At this point, I checked our ISP (Charter) to see if they had an outage. They did. DNS servers were hosed. I gave up and went to bed.
This morning. Same thing. One thing I noticed, was that all of our computers -- not iDevices -- had no problems. Weird.
So I checked the firewall, and found that every request was going to Malaysia, or Thailand. I have country blocking enabled on our firewall. So, I thought that was weird. Checked the IP addresses that were blocked, and found that they were Akamai addresses. I allowed one device through, to test, and everything works.
Wondering if Apple is leaning on Akamai for the flood of traffic that the IOS 6 upgrade is causing.
In any case, if your ISP, or firewall, router, what-not blocks Asian rim countries, it's worth a check.

TS1368 I cannot connect to itunes store from my iPhone

I updated the new sofware in my iPhone 4s and I want to start using the passbook; but I cannot. I get a message saying "cannot connect to iTunes store" PLease help.

Select the iTunes or App Store app and let it launch while connected via Cellular Data or Wi-Fi.

Cannot connect to itunes store on my ipad

I purchased two books on my ipad, ibooks but I cannot get them to show up. When I try to trouble shoot this from the email confirmation I was sent about the books, I get the error .."Cannot connect to itunes store"

Hi..
Try this support link > Can't connect to the iTunes Store

Cannot connect to iTunes store from my iPad

Cannot connect to iTunes store to download apps on my iPad

this may help u
http://support.apple.com/kb/TS3297
Trying turning the ipad off and on
check to make sure Restrictions on your iPad is turned off.
1) press home button
2) touch settings
3) touch General
4) touch restrictions
if enabled touch "Disable Restrictions", at witch point it will ask you for the four digit code.
try reset all settings
setting>general>reset reset all settings
If restrictions are enabled, and you do not know the four digit code you will have to restore your ipad.
last option
restore
http://support.apple.com/kb/HT1414

Cannot connect to iTunes Store from my iPad mini

I can't connect to iTune store from my iPad mini after upgraded to IOS7.

Thanks this worked for me. Only mine was already set to "From third parties and advertisers". I just switched it to "never". Then I opened itunes and it worked. So I went back and changed it to "From third parties and advertisers" and all is well. iTunes works fine!
I was hesitant to restore to factory settings and install from a back up as other people advised online.

Cannot connect to iTunes store from my iPad 2

Hi I am not able to connect to iTunes store from my iPad 2. The wifi connection is good and I can browse store from iBooks. If I click the store from Music tab,, I get this error. Any help is welcome

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

TS1368 i cannot connect to itunes store

i keep getting an error message when trying to connect to itunes store. It keeps saying anable to connect

I am having the same problem as well as many other people -- I think it must be a problem on Apple's end. Hoepfully it gets resolved soon.

Cannot connect to iTunes Store on my IPad. What is the issue?

Trying to connect

Hi Ellenerah,
If you are having issues connecting to the iTunes Store from your iPad, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

Cannot connect to itunes store msg from ipad for past 10 days

I have been trying for over a week to connect to itunes to update my aps. I keep getting msg saying "cannot connect to itunes". no error msg other than that. I have most current version loaded, i have tried connecting thru wireless at home, at office and on 3G. Same msg everywhere. I have turned off ipad, waited and turned back on. I have synced ipad and laptop. I have changed password several times. No problem using Safari, no problem using aps installed, just can't get to itunes to update them. any suggestions would be greatly appreciated. oh, I have also read everything Apple has on their support links also.

Could be many things... Software up to date? Disabled your anti virus software? Turned off the Firewall? Your internet connection...
Try here > Can't connect to the iTunes Store
And here > iTunes for Windows: Network Connectivity Tests

TS3274 Two days and I still get Cannot connect to iTunes Store on my ipad. But wifi is good. Don't know how to correct this problem.

I have gone to day and still get "Cannot conect to itune store" message on my ipad. My wifi connection is very good. I can run Safari and get mail and run all other apps that require internet.

i have the same problem and all anyone does on the forum is to refer me to the same help page from apple whcich is of noe help at all. my wifi is fine everything on the ipad works and connects except to the apps and itunes. can someone give me some real advice please. this problem is driving me crazy. ive searched forum after forum and i cant find nay real answers. thanks

I can't access itunes store (error: Cannot connect to itunes store) in my ipad 3 after upgrading to iOS6.

Please help. i upgraded to IOS6 few days ago and after that I cannot access the application store.

Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store

HT1848 "Cannot connect to iTunes Store" when synching iPad or iPhone?

I recently restored my Mac Book Pro to factory settings and since then have been unable to sync without getting the above error. Wireless is working fine, all accounts are authorized and signed in correctly. Any ideas what might be happening to cause this problem? Thanks.

Hi Firenzeb,
I'm sorry to hear you are having this issue with your iOS devices. Based on your description of the issue and the time you posted, this may have been related to a service interruption on the 11th, as noted here:
Apple - Support - System Status
If you continue to have issues accessing the iTunes Store, you may find the troubleshooting outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
Regards,
- Brenden

TS1368 I cannot connect to iTunes store on my iPad

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