TS1398 ipod touch 5.1.1 unable to connect to wifi

unable to connect to wifi with a ipod touch 5.1.1////the wifi remains gray

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Similar Messages

My ipod screen shows " this ipod touch hasn't been backed up in 10 weeks .backups happen when this ipod touch is plugged in locked and connected to wifi" ipod screen is locked and not opening .any solution

my ipod screen shows " this ipod touch hasn't been backed up in 10 weeks .backups happen when this ipod touch is plugged in locked and connected to wifi" ipod screen is locked and not opening .any solution

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then go to Settings>iCloud>Storage and Backup and either turn off iCloud backup or backup to iCloud

TS1398 Ipod touch won't and never did connect. Turned off security to router. Went through troubleshooting list. Circle lines seem as if trying to connect. IP adress is obtained. Never does connect in a usable way??????????????????????????????????????????

Ipod touch won't and never did connect. Turned off security to router. Went through troubleshooting list. Circle lines seem as if trying to connect. IP adress is obtained. Never does connect in a usable way??????????????????????????????????????????????

Does the ext directory have the php_oci8.dll? In the original steps the PHP dir is renamed. In the given php.in the extension_dir looks like it has been updated correctly. Since PHP distributes php_oci8.dll by default I reckon there would be a very good chance that the problem was somewhere else. Since this is an old thread I don't think we'll get much value from speculation.
-- cj

I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

TS1398 ipod touch does not save the password of the wifi

my ipod touch 4g does not save my home wifi password but in my bussines it does please help

Two things to try:
If your router is set to hide its SSID (network name) then go into the router's administration and change this setting. For some reason, this can cause problems with iOS devices remembering the network password. There's really no need to hide your network name, there are (or were) apps that could show you any and all Wi-Fi networks within range, even if they're hidden.
If you're using WEP encryption, try using WPA2. It is much more secure and seems to play nicer with iOS devices.

IPod Touch 4g can't detect or connect to wifi

I just got a brand new iPod touch 4g for Christmas and have used it without incident until today. I have connected to several wifi networks, including my secured network at home and open networks at my university and elsewhere. However, as of this morning, it no longer even detects networks, it simply seems to indicate that there are no networks nearby. I tried this morning at school, even tried to type in the network's name but it didn't work. Then I tried at the Amtrak station and it didn't work. Now, I'm at home and I KNOW my wifi is working, since the computer I am typing this message with is connected. But my iPod still won't detect any wifi or connect when I type in the network name. How do I fix it?

I have this same problem. I thought it was the digitizer. New one was put on at a repair shop and still nothing. They said no sign of water damage or dust. Their diagnosis was that it probably is the motherboard is bad. I hate it... I can't back up my music that is on there.
Very sad.

My 4th generation iPod touch (reset today) is unable to connect to any VPN systems. Does anyone know how to fix this? Thanks

Didn't realise there would be a question box as well as title and it would take ages to write out again, so...
Does anybody know what to do when an iPod refuses to connect to VPN?
Thanks

Thanks for the response,
I have tried 3 vpns so far, hotspot shield, spot flux and onavo extend.
All 3 can be downloaded and installed as I can surf the Internet fine.
The problem occurs when trying to install the profile to run the VPN. The certificate shows as authenticated so I add profile, and in the VPN settings tab I can see the current VPN profile, but swiping the VPN swiper to on results in a spinning wheel for a period and then it gives up and VPN returns to off.
For the record, hotspot shield works fine on my mac computer.

I have a 2nd generation iPod touch and it shows to be connected to WiFi but will not access the internet, please tell me what i can do, because i use this device for work and it make things difficult that it will not work now. Please help, thank you!

I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.

Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router. Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address. To correct this you can reboot your router by unplugging it from power for about 30 seconds.
It wouldn't hurt to also reset your iPod. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
See here for more troubleshooting assistance.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked. I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

Did you try all of this:
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues.

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

3rd Gen 32GB iPod Touch Caushes iTunes to crash when connected.

I just bougth a brand new iPod touch 32GB model Number A1318
I connected it to my iMac with OS X 10.6.1 and iTunes 9.0
It detects the new iPod touch and activate it.
But itunes crashes, so I can not sinc with it.
How do I fix this?
I tried reinstalling iTunes and iPod support from the Snow Leopard DVD, with no luck.

Hi,
I just want to get in on this one as well because I have the exact same problem. (ipod touch 3rd gen -recently purchased- itunes 9.01 crashes)
When I go to sync my ipod, iphoto will open by default. I am able to see my ipod in the iphoto device list, but I cannot access it - I can only eject it. What is more, itunes will always crash at the same time. I am unable to reopen it.
The only workaround I have right now is that if I delete all the content/settings on my ipod, I am able to re-sync it with itunes. The next time I want to sync it however, I will have to repeat the reset (not ideal!).
If anyone has any help I would appreciate it.

My Ipod Touch keeps saying it can't connect to my network?

My Ipod Touch keeps saying it can't connect to my network? Half the time it does after touching it over and over and hitting dismiss over and over. My server shows up though all the time its realy wierd. Then sometimes when I get it conected and go to open up Safari then it drops it all over agin can you help me solve this problem?

Hi pwrhuskers,
Try Resetting Network Settings on the iPhone, go to Settings> General> Reset> Reset Network Settings.
What type of wireless router are you using? What type of security is being used and how many characters are in the network key?
If you are using WEP, you'll want to use a 5 or 13 character key as described here: http://support.apple.com/kb/HT1344
This article: http://support.apple.com/kb/TS1398 provides other general Wi-Fi troubleshooting tips.
-Jason

How do you turn your ipod touch on when the screen says connect to itunes?

How do you turn your ipod touch on when the screen says connect to itunes?

You connect the iPod to your computer with iTunes and restore via iTunes. If iTunes does not see the iPod try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
If iTunes asks for the passcode and you can't enter it or if iTunes does not see the iPod, manually placing the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

TS1814 I had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.

TS1398 ipod touch 5.1.1 unable to connect to wifi

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