TS1398 when I ask to join my wifi BT home Hub it accepts my password snd tries to connect but then comes up with 'unable to join the network'. Any ideas?

I am unable to connect to wifi through my BTHomehub. When I try locates it them tells me it cannot join the network even after entering my password. Any ideas? I have done the reset of settings as adised by the aPPLE SUPPORT.

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TS1398 I have a wifi connection but it won't allow me to join. what should i do?

I have a wifi connection but it won't allow me to join. it happens when i upgraded my iphone to 5.1.1. What should i do now? can anyone help me please. thanks

Turn your router completely off (unplug it) for a few seconds, then turn it back on again and see if you can connect.

Hi, I have a new iPhone 4 and i am having difficulty joining my wifi at home, at work it connects straight away but at home airport says could not access cellular data network. I have tried resetting network connections etc, any suggestions please?

Hi, I have a new iPhone 4 and i am having difficulty joining my wifi at home, at work it connects straight away but at home it won't recognise the airport connection and states could not access cellular data network. I have tried all the usual resetting network connections etc, any suggestions please?
Cheers Greg

Also when I try to connect to my Wi-Fi itsays it can't find the network, but my mac air & my wifes ipad are connected! Cheers Greg

HT4623 why cant i join my wifi at home?

Why cant i join my wifi at home?

Tried the hard reboot earlier today. Just tried the airplane/DoNotDisturb combo. That did work. I was able to reconnect to my wi-fi. Now 2nd problem. My wife can not send imessage to me. I thought it was because I was not connected to wi-fi. She has iphone 4(not on ios7). I have iphone5(ios7.0.3). When selecting my phone# to txt to me, it shows as "green", not "blue" which would send as imessage instead of SMS. I have a work phone which has SMS texting turned off due to company policy. I can send her txt message. He txt returns as "undelivered".
I also tested the imessage by sending a txt to my apple ID. That seemed to work. So, I don't understand why txt to my phone # do not work but txt to my apple ID is working. Any thoughts on this?

HT204409 How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.

How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.

If you are saying that the iPod asks for the password for the network and you do not know it, what may work is to turn on iCloud keychain for the iPod and iPad., Thet may sync the password from the iPad to the iPod
http://9to5mac.com/2013/10/26/how-to-setup-and-use-icloud-keychain-for-mavericks -and-ios-7/
Otherwise you will have to go into the router settings and reset the wifi password in the router

My iphone won't download apps when connected to wifi or 3g, this includes apps previously on the phone any ideas?

My iphone won't download apps when connected to wifi or 3g, this includes apps previously on the phone any ideas?
It goes to download then stops just showing the cloud and arrow

Yes we are connected. I even tried by connecting to the computer thru iTunes. It is not working for either of us. Just says unable to download at this time. I was able to connect and restore my apps from my old iPhone buy it won't let me add new ones for do update on the old apps.

My iTunes won't update on my computer. I have windows vista. I can open iTunes and when I click "check for updates" it asks if I want to update to iTunes 11.1.5 and I click "Download iTunes" but then nothing happens. What's wrong?

My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from under about this mac and it is the same as the one one the bottom of the MAC any ideas ?

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from about this mac and it is the same as the one on the bottom of the MAC any ideas ?

Did you purchase this product direct from Apple online, in an Apple Store, or through a third-party authorized reseller? Or did you buy it from an original owner whose Applecare plan was supposed to be transitioned to a new owner, by them?
Do you have an original shipping carton the unit arrived in?
If the product was a retail 'open carton' purchase and no
back-track is possible, contact the reseller.
And if the computer had seen a major service with logic
board replaced, etc, it may have other issues with serial
number vs one they may have assigned it. Usually a
new logic board may have the SN flashed or if a unit
was determined to be a reman, a new # assigned. But
that would appear in System Profiler, if officially reman.
If you registered a product anywhere with Apple, it would show on a web page along with its serial numbers, going back several years, at this page after you log in there.
https://getsupport.apple.com/GetproductgroupList.action
A blue text with triangle See all products and services opens an Apple ID
sign-in window, then the page changes to show your items & info about them.
If you run the serial number through online Lookup, what appears?
http://www.powerbookmedic.com/identify-mac-serial.php
Not sure if this helps, 'your product' should appear - if registered.
Good luck & happy computing!

My WiFi on my iPad has been getting poorer recently, and two days ago stopped working completely. I have reset the network settings, and when that didn't work I restored my iPad. I still cannot find or access WiFi networks, and if I do, it fails. Help!!

My WiFi on my iPad has been getting poorer recently, and two days ago stopped working completely. I have reset the network settings, and when that didn't work I restored my iPad. I still cannot find or access WiFi networks, and if I do, it fails. Help!!

My WiFi on my iPad has been getting poorer recently, and two days ago stopped working completely. I have reset the network settings, and when that didn't work I restored my iPad. I still cannot find or access WiFi networks, and if I do, it fails. Help!!

TS1398 Hi I run the 6.0.2 patch and I stiil have the same problem, no wifi connection even if i change the wireless antenna and the security any ideas??

Hi I run the 6.0.2 patch and I stiil have the same problem, no wifi connection even if i change the wireless antenna and the security any ideas??

There are two steps to the update for an iPhone 5. First you run the patch then you update the iOS. Did you do both? And does iOS 6.0.2 show up in Settings > General > About > Version
The first thing apple will tell you to do if you bring them the phone is to reset the phone. Try that before going any further.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

I have an iPad 2 v6.1.3 that has a problem with connecting to wi-fi. My other I macs have no problem with connecting. The pad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network.

My other Imacs and my wife's Ipad 3 have no problem with conneccting. My Ipad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network. A couple minutes ago, it connected for 10 seconds, then dropped the connection. Is there a way to reconfigure the Ipad to fix this major problem, as we dropped our carrier (saved a bunch of money) and just went wifi.
Thanks so much for any help with resolving my connection problem.
Gary

Hello jaxgaryj,
The following article provides a number of potential resolutions for your WiFi issues.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Allen

TS3775 Hi I am trying to connect my mba mid 2011 with an imac 27" 2011 with target display mode tdm. When I am using a thunderbolt cable nothing will work. When I use a minidisplay cable, both screens turn blue but eventually nothing happens. What is the

Hi I am trying to connect my mba mid 2011 with an imac 27" 2011 with target display mode tdm. When I am using a thunderbolt cable nothing will work. When I use a minidisplay cable, both screens turn blue but eventually nothing happens. What is the problem

Your answer is likely in Target Display Mode: Frequently Asked Questions (FAQ) - Apple Support If you are familiar with this document, please re-read it and I suspect you may find something you either missed or are doing incorrectly.

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

When I take my phone off charge in the morning I get an info box on the front which has the sound trumpet icon with a line through it and the word Mute. The only way to get rid of it is to reboot the phone any ideas as to how I can stop this happening?

When I take my phone off charge in the morning I get an info box on the front which has the sound trumpet icon with a line through it and the word Mute. The only way to get rid of it is to reboot the phone any ideas as to how I can stop this happening?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

TS3367 My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

Had the same problem, the only fault and the reason why it happend is a bad wifi connection!
Could ofc be something else, but thats my two cents!

TS1398 when I ask to join my wifi BT home Hub it accepts my password snd tries to connect but then comes up with 'unable to join the network'. Any ideas?

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