TS1424 Downloaded a music video to my ipad2 When I pressed the video icon on the home screen it just went to a black screen. Can anyone help. Thank You

What do I do when the video icon on the home screen on a ipad2 is pressed it gives me a black screen. Thank You Chris

Try Resetting your Mac's PRAM and NVRAM
If that doesn't help, try Resetting the System Management Controller
-- Those links are currently down for maintenance but should available shortly.

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HT5191 i have previous movie downloads on iTunes, i had to reboot my macbook pro, iwas able to re-download my music but i am finding it difficult to re-download my movies can anyone help, thank you

i am having diffiulty redeeming my previously purchased movie on itune.
i have redeemed all my purchased songs on itunes but i do not know how to redeem my movies
please thank you

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies. Movies available in the United States only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.

I am a illustrator, I produce illustrations on my imac in Photoshop. I want to download my illustrations, as jpegs, onto my iPad and use it as a portfolio to showcase my work to clients. Can anyone help, thank you!

I am an illustrator. I create illustrations on my iMac in Photoshop. I want to transfer my illustration files, as jpegs, onto my iPad so that I have a portfolio and can showcase my work when I visit clients. Can anyone help. Thank you!

Might be easiest to use a service like Dropbox and sync everything to a folder in Dropbox so you'll have it on your Mac and on your iPhone.
~Lyssa

HT1541 im using ipad2 and recently when i go to App store - top chart it gives a massage "Cannot Connect ti App Store" can anyone help please

im using ipad2 and recently when i go to App store - top chart it gives a massage "Cannot Connect ti App Store" can anyone help please

FYI - I just did a full wipe out and set up as new device, and the problem got solved.... But obviously it was a pain in the butt to download all the purchased apps back... This seems to be the only way to go about it... :(

I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W

Music from my iPhone cuts off o. Apple TV after a few seconds and the Apple TV icon is dimmed on the tv screen. This used to work perfectly. Can anyone help?

Apple TV plays music from my iPhone for a few seconds and then cuts off. It used to play for hours with no problem.Can anyone help?

double click home button on iphone or ipad.
then swipe right keep swiping intill you see the icon.

I upgraded to 4.3.3 and now my iPod touch music won't shuffle. When I press shuffle it keeps replaying the same song over and over.

I upgraded to 4.3.3 and now my iPod touch music won't shuffle. When I press shuffle it keeps replaying the same song over and over.

There are two arrows below the time a song is plays. One is circular (repeat) and the other has two arrows crossing each other (?). The one going circular needs to be pressed to turned it off.

HT1329 Hi All - My hard drive failed and I am trying to move all my music from my ipod to the new hard drive. I am operating on Win 7 64 bit. Can anyone help please?

Hi All,
My hard drive crashed and is no longer usable. I just installed a new drive however, I am not finding any way to export my recorded CD's from the Ipod touch to the new hard drive. Can anyone help please? I thought by enabling syc with Ipod woudl do it but to no avail.
Thanks

I used a 3rd party program called copytrans http://www.copytrans.net/ that is not free to move my library from my ipod to my itunes library when I had to start from scratch. After that happened I started backing up my music that purchased from the itunes store to a dvd so I would always have it if things went south. Now I always backup my purchased digital music to an optical disc just in case plus everythng else I have is on retail cd's so I can just rebuild my library from scratch again if I have to. You should also regularly back up your itunes media folder to another disc so your entire library will be backed up just in case you should lose your program drive.

My Iphone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. Can anyone help please?

My IPhone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. I have reinstalled ITunes but still this hasn't worked. Can anyone help please?

This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.

Flash player will not download the newest version on my mac which is Mac os x 10.5.8 can anyone help please ?

I have a Mac OS X 10.5.8 and i am trying to download the new version of flash player to my mac but it comes up as error can anyone help?

The current version of Flash isn’t compatible with Mac OS X 10.5.8. Click here to check if there’s a compatible update.
(109033)

I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything. Please I really need to know how to do this on my own but I am stuck.Thank you

I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!

In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.

I am trying to download icloud control panel via icloudsetup.exe to windows Toshiba laptop and get a message" \icloudsetup.exe is not a valid Win32 application. Can anyone help? I am new to Apple stuff.

Need help for icloud photo stream, have activated ps on iphone 4 and set up icloud back up for email, contacts, iwork, and find my ihone. Need to find photos that we thought were being saved/shared as well but evidently not. Found on another search that I may need the icloud control panel so tried to download it but when try to install i get, C:\Users\Downloads\icloudsetup.exe is not a valid Win32 application. I am using a Toshiba laptop with windows 7, which the system requirements are met. I am new to Apple stuff, so any and all help would be greatly appreciated.

It suggests the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

My wife has an ipad2 which is synched with my imac. When she opens an email, it also opens on my imac, and when she deletes an email it deletes it from my imac. This is very frustrating. Can anyone help?

My wife has an ipad2 which is synced to my ipad (on snow leopard).
When she opens an email it opens it on the imac, and when she deletes an email it deletes it from the imac, whether it has already been opened on the imac or nt.
This is very frutrating and annoying.
Any ideas?

It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398

TS1371 a lot of my itunes downloads won't open on my PC. They're turning into alb files....How do I open these files? Can anyone help?

a lot of my itunes aren't opening....they're coming up as "alb files"....What is this? How do I open them? Can this be avoided?

Sorry it took so long to get back on this. Orignally the uninstall of QuickTime didn't work, but I just tried it again this morning, and it worked perfectly. I have no idea why though, because now iTunes opens on my PC without a version of QuickTime on it (at least as far as I can tell in Add/Remove Programs). At this point I guess I don't really care why it's working though, just that it's working. Thanks for your help!! --Rob

HT3775 I am trying to open a MPEG video clip using Quick time and it wont allow me, keeps saying a 'codec' is required. So i go to 'tell me more' have downloaded Quicktime numerous times and it still wont let me open it! Im confused. Can anyone help?

I am trying to open a MPEG video clip using Quicktime and it wont let me, keeps saying a codec is required. So I click on tell me more, have downloaded Quicktime 7 on numerous occasions thinking this was the problem, and it still wont let me open in. Really confused! Can anyone help???

Try VLC.

TS1424 Downloaded a music video to my ipad2 When I pressed the video icon on the home screen it just went to a black screen. Can anyone help. Thank You

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