TS1424 Got charged for no downloads on ITUNES
I have an IMAC, used ITunes twice for my daughters I pod shuffle, but yesterday when we tried to download and sync, no error messages came up yet we were charged for the purchases...can't find the music on my daughters shuffle..12 single songs..?
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Similar Messages
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I downloaded an audio book, it shows up in my library, but there's nothing there? I was charged for the download? iTunes won't allow me to try to download again? Help!
BobbyTrumbull wrote:
I downloaded an audio book, it shows up in my library, but there's nothing there?
How does it show up in your library if it's not there?
What happens when you selec it and press Play? -
Will apple charge for free downloads through itunes
Hello Team, i have recently started accessing itunes on iphone 4 of my sister. While i was logging in or downloading free apps, i see my cr card linked in the apple profile is being charged. Pls help to get this issue resolved. thx, Gopi
Free downloads are free...the credit card is often linked until you finish and then is released if nothing is to be charged against it.
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Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?
Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/
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i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back
Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted. -
My Purchases show partially downloaded. When I attempt to resume the download I recieve an error message: "an unknown error occurred -50". I tunes has charged for the download and sent a reciept however the shows wont play?
I had the same problem so (assuming under the Purchased items in the Store you have a song stuck at 'Downloading'):
I went to Music, then Artists.
From there I chose the album.
The song that failed to download had the cloud symbol next to it.
I clicked the cloud symbol and the song completed the download for me.
(Please note this was in iTunes for Windows - I expect it to be similar in iTunes for Apple)
Message was edited by: UbergeekRFC - parenthetical note added
Message was edited by: UbergeekRFC - added note about song stuck as downloading -
iPhoto is appearing as free on MAC store and it is also featured as one of the top 10 free apps, when i downloaded it, my credit card got charged for 790 rupees. I am using the latest OSX Maverick.
And yet to download the app you clicked on a button that told you that the app would be 790 rupees for you.
The iLife apps and the iWork apps are only free when you qualify to get them free. And when you get them free the buy button to download them says free. When the buy button has a price on it, that is how much you will pay for the app. -
Does anyone know how to speak to human being in customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. I have spent a lot of time trying to get this resolved on the apple site and there just seems no way to do it. Thanks.
iTunes Customer Service is an online service unless they feel they need to call you.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
TS1424 got charged more for something I didn't receive
I got charged for something three times and I did not receive the product....how do I get my money back? I have tried reporting a problem but it takes me straight to the frequently asked questions page.....
You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I got charged for coins I didn't get in mystery castle for $9.99 then bought a game for $6.99 and they charged my iTunes card and my credit card that I had deleted from my account the day before! Ticked off
Contact iTunes support to solve your problem
expresslane.apple.com -
My iTunes account was charged for a download I didn't make. What to do?
My iTunes account was charged for a download I didn't make, using credit in the account. My credit card was not involved. Can I get a refund from Apple? How?
You can download the item again for free.
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Help
I-Tunes Store double charged my account for two songs i downloaded on my phone,
also a song i ordered wont load to my phone but i got charged for it anyway? how do i get ahold of Itunes store to reverse these charges off my account?
Help
Raider girlConnect the device to the computer.
In iTunes, select the content desired to sync.
Sync.
This is all described in the User's Guide, reading it may be a good place to start. -
Network Connection Timeout when "Chkng for available downloads" from iTunes
I have been struggling with this problem for weeks and have spent a significant amount of time trying to diagnose and fix without success.
When I select “Check for Available Downloads” through iTunes, I receive a “Network Connection Timeout” message and iTunes fails to download any information. It does ask me to validate my access with a password before it fails.
This problem initially occurred after I purchased the iTunes Plus updates for my music library. It backlogged about 70 updates that are now sitting in the queue to be downloaded to my local iTunes library. However, since I made that purchase, I have not successfully been able to do any downloads from the iTunes store. I suspect that the volume of items in the queue is related to the problem (as a trigger or the cause).
I have also tried to buy a single song. Although the purchase is successful (it charges my card and adds the song to the download queue), it doesn’t successfully download the song. I cannot, at this time, even get to a point where I can display a list of the queue for download. It always fails when trying to access that available download queue.
Podcast downloads still work fine through iTunes. I have never had problems with the store before and have done very large downloads (e.g. audio books) in the past. I have had no changes to my configuration leading up to this problem.
I am running a relatively new computer with a clean install of Windows 7, plenty of memory and very fast processors. I’ve got high capacity DSL. The connection is wired from the router into my network card (not wireless).
I have tried a number of things as noted below and the problem still occurs:
1. Confirmed access to internet, and ability to download from other web sites without timeout
2. Confirmed my ability to access the iTunes store, change my personal information, browse songs
3. Confirmed ability to download podcasts
4. Deactivated my windows firewall, antivirus and Net nanny content protection.
5. Deactivated the router firewall, and placed my PC in the DMZ of the router (which means that it should be wide open to the external network).
6. Swapped out the DSL modem for a different DSL modem and completely removed the router from the configuration.
7. Checked my drivers on the network card and made sure they are up to date.
8. Ran Windows 7 network diagnostics – no problems detected
9. Ran iTunes network diagnostics – no problems detected
10. Uninstalled all software related to iTunes and reinstalled most current versions (iTunes, Quicktime, Bonjur, etc.)
Thoughts?have the same problem...still waiting
http://waugh.cchem.berkeley.edu/licence/faq/13/map.html
http://waugh.cchem.berkeley.edu/licence/faq/14/map.html
http://waugh.cchem.berkeley.edu/licence/faq/15/map.html
http://waugh.cchem.berkeley.edu/licence/faq/16/map.html
http://waugh.cchem.berkeley.edu/licence/faq/17/map.html
http://waugh.cchem.berkeley.edu/licence/faq/18/map.html
http://waugh.cchem.berkeley.edu/licence/faq/13/index.html
http://waugh.cchem.berkeley.edu/licence/faq/14/index.html
http://waugh.cchem.berkeley.edu/licence/faq/15/index.html
http://waugh.cchem.berkeley.edu/licence/faq/16/index.html
http://waugh.cchem.berkeley.edu/licence/faq/17/index.html
http://waugh.cchem.berkeley.edu/licence/faq/18/index.html -
Is there a charge for re-downloading and audiobook
Is there a charge for re-downloading and audiobook on iTunes? My second computer is an authorized iTunes Match, but it doesn't load all my audiobook. If I download an audiobook that I already purchased via iTunes, Am I going to be charged again?
ThanksYes you will be charged again.
Audiobooks are not mentioned as being part of icloud. -
I have been charged for music/downloads that I did not buy. Help?
I noticed that my account was charged for several downloads that I did not purchase. How can I straighten this out so I can purchase downloads. Has someone hacked onto my account? Should I cancel my credit card? Yikes!!
G4 Mac OS X (10.4.8)
G4 Mac OS X (10.4.8)Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They should then issue a credit to your account.
And you might want to change your password to your iTMS account, just in case someone has indeed gotten access to your account.
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