TS1424 I purchased an album and it only plays half of the first few songs but the full version of others, can I get that fixed?
It was the Dashboard Confessional album "A mark, a Mission, a Brand, a Scar."
If the tracks that do not play fully also fail to sync with your portable devices, then you probably had an error in downloading these tracks. To solve this problem:
1. Delete the problem tracks from your library and hard disk.
2. Go to the Home screen of the iTunes Store.
3. Click "Purchased" under "Quick Links."
4. Click the "Not on This Computer" button.
5. Find your album with the missing tracks and download again.
Hope this helps.
Similar Messages
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If I purchased a movie, from a computer a LONG time ago like 3 years but recently I changed computers how can I get that movie back? p.s. I bought the movie from iTunes
If you don't have the movie on the old computer and you don't have the movie backed up on a disc somewhere, your only choice is to purchase the movie again. Currently, movie downloads are a one time deal andit is your responsibility to have a backup copy.
If you have the movie on the other computer still, you can burn it to a DVD and then copy it over to the new computer.
Personally, I have two computers and when I make a purchase on one, iTunes automatically copies it to the other and I have never lost videos or music in this manner. -
I purchased an album and didn't receive all of the songs. I have iTunes 9.2.1 so I can't use the new 'Downloading past purchases" feature. How do I get the other songs? Using an Iphone 3Gs
Look under the Store menu in iTunes on your computer for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
Regards. -
Just downloaded a new cd from Itunes and it only downloaded half of the CD
Just downloaded a new cd from Itunes and it only downloaded half of the CD, it says that it is processing 100% but only 7songs downloaded
Hello, cicib.
Thank you for visiting Apple Support Communities.
If you are experiencing this issue with iTunes on the computer, try closing iTunes and restarting the program. If you are experiencing is the issue on and iOS device, try closing all open applications and power cycling the device.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the items still do not show as downloaded, see if you can resume interrupted downloads or download the missing items.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
I accidentally deleted GarageBand on my MacBook Pro, version 10.6.8. The new version of GarageBand is only compatible with 10.9 and above. Is it possible to still get the older version? OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?
The new version of GarageBand is only compatible with 10.9 and above.
If your Mac can run MacOS X 10.6.8, it probably can be upgraded to Yosemite, if you don't have to stick to Snowleopard for other reasons.
Is it possible to still get the older version?
Amazon or eBay are still selling iLife '11 installer disks, and you could reinstall GarageBand from these DVDs. But it will be expensive.
Have you checked your backups, if you can restore GarageBand from a backup?
OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?
Sometimes the AppleStore Support will replace missing installer CDs for a fee. -
adobe keeps crashing, you can be on a web page reading and the browser opens the page in a new browser. I did not have this problem the older versions. What can I do to fix this problem.
See [[Firefox keeps opening many tabs or windows]]
-
I RECIVED AN EMAIL FROM ADOBE AS : As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgrade order" IS THIS UPGRADE FREE AND WHAT SHOULD I DO, HOW CAN I HAVE THIS UPGRADE?
Compare with on-line stores. The full version is often cheaper than Adobe's upgrade price.
See this example from Amazon, but check pricing in your own region.
http://www.amazon.com/gp/product/B00N4OLCRO/ref=s9_simh_gw_p65_d4_i2?pf_rd_m=ATVPDKIKX0DER &pf_rd_s=desktop-1&pf_rd_r=0F1GED9546928YP3PHC0&pf_rd_t=36701&pf_rd_p=1970559082&pf_rd_i=d esktop -
I purchased an album and all but one song downloaded, I can't figure out how to get that last song to download??
Hello Kathie1970,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
i purchased an album and it is on my phone and i can listen to it but on my computer it is there but it is greyed out and no album artwork. it wont play on my computer
Hi there,
It sounds like the album didn't completely download. I would recommend deleting the effected tracks from your iTunes library and redownloading them from the iTunes store. Take a look at the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W. -
I recently bought a song on I-tunes using an I-coke credit, the song only plays half way through, before it skips to the next song, does anyone know what is going on and what I can do to fix this??
Remove the song from the device either by using a computer or on the device itself.
You can redownload any song that you have currently purchased for free through itunes on a computer or iOS device. After deleted attempt to redownload the song.
Follow instuctions here to download a song onto a computer or here on a iOS device. -
My macbook pro randomly switched off and wont turn back on. I have tried to charge it but it wont work. How can I get it to turn back on??
It's more than likely broken, a part has failed. You need to take it to a Apple store Genius Bar to be checked out and fixed. Or just buy a new Mac as to fix the one you have might be cost prohibitive. Especially if your warranty has expired.
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I just downloaded a album on Itunes and it only plays half the song on ever song?!?
I want the full songs or my money back!
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
What do i do if a song did not fully download and it only plays half the song the song
i bought a song on itunes the other day and i realized that only the beginning half of the song will play and then it will stop for the other half and no sound will be coming out but it will still be playiny. how do i get a refund or how can i redownload the song on itunes?
1. Delete the song from your iTunes library
2. Redownload it via the Purchased link under Quick Links
(Quick Links is on the right-hand side of the iTunes store home page on your computer's iTunes)
3. Check and play song- it should play in its entirety now. If not contact support. -
Will I get a refund I really just want the missing episode. What a rip!
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Hi,
I have made my imovie and burnt to DVD but the disc is onl 4.7 gb whereas the imovie is just over 9gb.
Is there a way of burning the whole movie to the 4.7gb disc?
if not do you know how to split the imovie and burn it in chapters?
I should point out that, half of the movie successfully burnt to disc but stopped half way through, thus there is no issue with me or my computer being able to physically burn a disc, my issue is how to get the entire movie on a (or several) discs.
I will happily split the movie if that is necessary.
ThanksWhat's the playing time of your movie? iDVD is only concerned with playing time. It can burn up to 120 minutes of media, including menu playing time, to a single layered DVD disk with Professional Quality encoding.
Follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
OT
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