TS1424 I try to order a movie. I recieve this "An error occurred loading this content. Try again later."
I try to order a movie. I recieve this "An error occurred loading this content. Try again later." I have tried resetting the system both apple tv and my router. I have Reduced the video resolution. This resulted in no change. I currently have no funds available on my primary payment method "MasterCard" however I do have $15 available on my iTunes account. Please help wondering how to solve this situation.
Hi machruska,
Thanks for visiting Apple Support Communities.
If you are not able to download a movie from iTunes, start with the troubleshooting steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists, you may want to report the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy
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Every movie I try to watch on my AppleTV results in a message stating 'This item is currently being modified. Please try again later.' How can I find a fix for this issue? I am in the UK. My iTunes account is a US account. Is that the issue? This does not cause me any problems with any other aspects of the AppleTV and has never been an issue when using iTunes on my PC and iPad. Help!
Make sure the country location on your appletv is set to match the country on your iTunes account. Fixed it for me after months of struggling with the same problem.
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For the last 2 days when I try to rent a movie on my Apple TV the Apple TV attempts to access the iTunes Store and then I get a message saying Apple TV cannot connect to the server at this time. Please try again later. I have no trouble connecting to Netflix, Hulu or any of the other apps. I also have no trouble connecting to the iTunes Store using my iPhone or iPad. I have also tried restarting the Apple TV and my router. Any help will be appreciated.
I have a similar problem. After a recent update I cannot access the iTunes Store to resubscribe to Hulu. "Cannot access iTunes Store at this time." Dunno what to do.
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"An error has occurred. Please try again later." i rented a movie and thats all i ve been getting for 5 days now. how do i fix it???
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I rented a movie on my Apple TV through iTunes. It shows that I rented it, but when I go to play it it there was an error, try again later. I have tried later, and later over days but get the same message! everything else plays, why not the movie (Maze Runner)?
What is your current connection via speedtest.net
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When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?
Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv. -
When I download a movie I receive an error message telling me to try again later.
When I download a movie I receive an error message telling me to try again later. I have tried multiple times and can't get the movie to download. I have been charged for it but can't download it. I have downloaded other movies in the pat and they typically take a 8 hours or more on my high speed cable connection. I have loaded the latest software inot the Apple TV and it seems to be slower now. Any suggestons?
Welcome to the Apple Community.
Try unplugging the Apple TV for a few moments and trying again.
Sometimes if the download speed is too slow the Apple TV won't download, try checking your internet speed using speedtest.net -
I'm new to iPad mini and uv I'm trying to get a movie I purchased to where I can watch it offline but when I click the option to download and watch offline it keeps giving me and error with download try again later I have a good wifi connection ??
You have a "good WiFi connection". What does that mean exactly? Can you send and receive email and are other internet related activities working OK for you? Have you tried restarting or rebooting your iPad? Sometimes that helps. If nothing else, it's a good place to start.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
john
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