TS1424 it says sorry this password cant be used in the itunes store when i type in the password and lets me log in on the computer but not my phone

it wont let me log in on my phone but it works on my computer

Changing the password works for some people but not all. This is reportedly a problem with the iTunes Store that they are aware of and working on.
Regards.

Similar Messages

When i plug my ipod touch 4g into my computer is says that "this ipod cannot be used because the apple mobile device service is not started" what do i do?

when i plug my ipod 4g into my computer is says that "this ipod cannot be used because the apple mobile device service is not started" what do i do?

http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Everytime i connect my ipod to the computer, itunes says that this ipod cannot be used because the apple mobile device service is not started, what should i do?

Everytime i connect my ipod to the computer, itunes says that this ipod cannot be used because the apple mobile device service is not started, what should i do?

See this article for how to restart this service.
http://support.apple.com/kb/TS1567
B-rock

Error message is showing while connecting to itunes - "This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit version of itunes - Pls Help

I tried to install in my Sony Vaio Laptop - Model Name SVF15218SGW Serial No 54****************954. After installation of itunes, when i am trying to connect error message is showing as follows -
"This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit version of itunes".
i already installed 64bit version. but not connecting my iphone with itunes
PLEASE HELP.!!!!
<Personal Information Edited by Host>

Hello Negaz
When you uninstalled iTunes, did you uninstall it by using the article below or just uninstalled iTunes? The best practice is to remove not only iTunes, but also other associating software in the order that the first article give. If that does not work, then check out the second article for more troubleshooting options for connecting your iPhone to your computer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

When i start itune than error shows this ipod cannot be use because the required software not install

when i start itune than error shows this ipod cannot be use because the required software not install

Have you tried removing and then einstalling the Apple software:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

My password only works to log into the computer, but not to make admin changes, even though I am the admin account on the computer. This happened after I tried to change the computer's name. Is there any way to fix this?

Bought my laptop off my room mate and he had master reset it to default. This still left his name as the computer name and I wanted to change that. Tried to rename it under the advanced changes section, and now it isn't recognizing my password for anything more than logging in. I can't unlock the settings to make further changes (or change it back). I have had my room mate try all of his old passwords and usernames, to no avail. Is there a way to reset this? It's also not letting me wipe the drive and start fresh again because, alas, I don't have access without the password. Any advice would be very helpful. Thank you!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

HT1386 after i updraded tio ios 6 I get a message " this device cannot be used because the service is not started"

after i updraded to ios 6 i get a message that my device canot be used because the service is not started

Is this what you mean...
AMDS for Mac > http://support.apple.com/kb/ht1747
AMDS for Windows > http://support.apple.com/kb/TS1567

HT1386 When I try to sync a new playlist it won't go onto my iPhone. When I click "on this phone" the playlist is there on the computer but not on my phone.

I cannot get new playlists to sync on my phone. I could yesterday. When I click "on this phone" the playlist shows up on the main computer but not on my phone.

As I said, some items cannot be purchased with an existing credit on an account no matter how much it is. It can only be purchased with a charge to a credit card.

I have changed my password and it is verified on my desktop computer but will not accept any password on my ipad after updates

after a new update, i changed my ipad password and it confirmed on my desktop, but the ipad will not accept any password....new or old

Hello glenda15,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Best of luck,
Mario

When i delete an audio book from my computer it does not delete the book from my Iphone. it seems to be deleting the name from the computer but not the content. this has just started happening since the last itune progam updated. the result is i have

I record audio books from my library onto my old iPhone. I download the book from Overdrive to my computer. I connect the Iphone to the computer and transfer the audio-book to the iPhone. When I am done listening to the book i delete it from the iPhone by connecting it to the computer and doing a manual sync. this worked fine until the last i-tunes update on my computer. Now when the iPhone is connected and i tell the computer to delete a book it is only deleting the name of the book on the computer it is not deleting the book from the phone. The next time I connect the phone to the computer the program does not show the book in the phone but it is still in the phone. I have no more room on my phone to get any new books on it.
Does anyone know how to fix this? Please

You are correct. Syncing should transfer any purchased media, including videos, from your device to your iTunes library provided your computer is authorized for the Apple ID used to make these purchases. You mentioned that you have uninstalled iTunes before, but if you didn't follow this guide exactly, uninstalling iTunes and all of its components in the order specified, it may not have been successful so you should try again: Windows XP or Windows Vista/7.

I was trying to update an app but now I can't close it down. I have tried most things - it keeps saying I must close down the app but it doesn't allow me to do this. I have powered off the computer but it just comes back. Any suggestions?

I had been trying to update an app on my IMac and when it came to do it, it said I must close down the app site, in this case WeatherEye. However, I could not close it down and update says it is waiting. I have tried everything I know to get rid of this but it remains even when powering off the machine. Any suggestions?

hey,
try one of these:
open /applications/utilities/terminal.app and type: killall "Applicationname without .app"
open /applications/activity monitor.app press on the app thats buggin ya and press quit/force quit
please share results
Jon

I changed my Apple ID email address & password and now cannot log out of or into iCloud on my phone

The email address for my Apple ID became unreliable (bad hosting). I went into iTunes and then into the Apple site to change it. The site required me to change my (very old) password. I did so. I removed the new address as my recovery email address, because I could not change the main email to the same address as the recovery address. I re-verified the (new) address.
So that worked great! Except that it's completely broken iCloud and the App Store my iPhone.
The App Store on my iPhone 4S (Model MD276LL/A running iOS 7.1.2) does not recognize my Apple ID as having purchased anything, including the 100+ apps I've gotten and downloaded over time. It does recognize that apps need updates.
I'm also now getting notifications for iCloud on that same phone, which asks me to log into the old account. If I go to the Settings to delete the iCloud account on that device (as the support site tells me), it asks for the password for the old email address (as the support site tells me), but it will not recognize either the old *or* the new password.
I have updated iCloud on my Mac just fine. My iPad Mini, which was attached to my employer's iCloud account by mistake, has made the transition smoothly and recognizes my old account's purchases. My iPhone is stuck, though, and now I can't text (iMessage is confused) or use other iCloud features.
Message was edited by: emsariel to better clarify devices

Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1853 My ipod is hooked up to the computer but not recognized by my computer or by i tunes but it still says do not disconnect please help!!!

.

Hi greyangel23,
I have an article for you that will help you troubleshoot this issue with your iPod not being recognized:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My firefox was sluggish and froze up now and then. I uninstalled it and then had great difficulty reinstalling it. It works on my wife's side of the computer but not mine. any experiences like this?

My side comes up with a inch and a half box which cannot be expanded or worked with in any way. If I change users it works fine. I cannot access my favorites.

You are correct. Syncing should transfer any purchased media, including videos, from your device to your iTunes library provided your computer is authorized for the Apple ID used to make these purchases. You mentioned that you have uninstalled iTunes before, but if you didn't follow this guide exactly, uninstalling iTunes and all of its components in the order specified, it may not have been successful so you should try again: Windows XP or Windows Vista/7.

When I try to quit firefox, it hangs. I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

TS1424 it says sorry this password cant be used in the itunes store when i type in the password and lets me log in on the computer but not my phone

Similar Messages

Maybe you are looking for