TS1424 just downloaded a song off the store, except when i try to play it i get a window telling me that my computer isn't authorised to play it, but it IS. now what?
this is driving me a bit mental atm because i just simultaneously downloaded an entire album that appears to be working just fine.
i've tried just putting in my apple ID when it is requested of me, but of course since this laptop is already authorised, nothing changes.
would definitely appreciate some help, because this is silly :[
If you are getting repeatedly prompted to authorise your account then see if this page helps : http://support.apple.com/kb/TS1389
Similar Messages
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i just downloaded ilife every things working fine except, when i try to open iPhoto it said ''You can't open the application iPhoto because it may be damaged or incomplete. i tried to re-download it but my password didn't work for some reason. HELPPPP!!!
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
I am rebuilding my iTunes library, but still have all the old content on my iPod Classic. I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store. I do not want to lose my old content, because it is very extensive.
You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
iTunes: Syncing media content to iOS devices and iPod
If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
You can redownload most iTunes purchases by:
iTunes: Syncing media content to iOS devices and iPod
To copy other music to the computer see:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
BTW this is the iPod touch forum -
I downloaded an app off the store which said it was free and part of the 5 year promotion.
I've been charged for the app by the store. I don't want the app and there's no one to speak to about it.
Who can I call?
How can I get the app off my phone?
How do I get my money back from something I wouldn't have ordered?You cannot call anyone. You contact them as everyone else does: http://www.apple.com/support/itunes/contact/
You delete the app as you do any other app. Hold an icon until they wiggle. Tap the "x". This is covered in the manual. -
TS3106 I just downloaded this app from the store, and it WILL NOT OPEN.
I just downloaded this app from the store, and it WILL NOT OPEN. I've deleted it and reinstalled it and it still crashes whilst loading everything. I'd really like to use this software....please help.......
Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I bought garage band from the app store and downloaded it to my mac mini. When i try to open a screen comes up explaining i need to down load missing files. I do this but when try to open GB again the same thing keeps happening! Can anyone help.
Thanks
Hugh LockwoodHi, Hugo,
In similar cases it helped to remove the GarageBand "Preferences" file from the User Library.
Open the folder
your home folder > Library > Preferences
and move the file "com.apple.garageband.plist" to the Desktop.
Then try again to launch GarageBand.
Regards
Léonie -
when I try to make a new video, a window comes up that says,"The operation could not be completed," and then under it, it says,"No other information is available about the problem," what is happening and how do I fix it?
Hi
And without info - it's near to impossibly to help. Try my general troubleshooting note:
Troubleshooting note
When iMovie doesn't work as intended this can be due to a lot of reasons
iMovie Pref files got corrupted - trash it/they and iMovie makes new and error free one's
problem in iMovie Cache folder - trash Cache.mov and Cache.plist
Creating a new User-Account and log into this
This forces iMovie to create all pref. and cache files new and error free
Event or Project got corrupted - try to make a copy and repair
a Codec is used that doesn't work (even though iMovie and/or iDVD tries to / they fail in the end)
version miss match of QuickTime Player / iMovie / iDVD
preferences are wrong - Repair Preferences
other hard disk problem - Repair Hard Disk (Disk Util tool - but start Mac from ext HD or DVD)
External hard disks - MUST BE - Mac OS Extended (hfs) formatted to work with Video
( UNIX/DOS/FAT32/Mac OS Exchange - works for most other things - but not for Video )
USB-flash-memories - usually do not work
Net-work connected hard disks - usually do not work (most often not fast enough and WRONGLY FORMATTES as DOS etc)
iPhoto Library got problems - let iPhoto select another one or repair it. Re-build this first then try to re-start iMovie. When iMovie starts-up it first look trough this iPhoto library and if faulty it all Halt’s.
This You do by
First - close iPhoto
Secondly - on start up of iPhoto - Keep {cmd and alt-keys down}
Thirdly - now select all five options presented
THEN - WAIT a long long time (>20 hours are not strange)
free space on Start-Up (Mac OS) hard disk to low (<1Gb) - I never go under 25Gb free space for SD-Video (4-5 times more for HD)
external devices interferes - turn off Mac - disconnect all of them and - Start up again and re-try
GarageBand fix - start GB - play a few notes - Close it again and now try iMovie
Screen must be set to million-colors
Third-party plug-ins doesn't work OK
Run "Cache Out X", clear out all caches and restarts the Mac
Let Your Mac be turned on during one night. At about midnight there is a set of maintenance programs that runs and tidying up. This might help
Turn off Your Mac - and disconnect Mains - for about 20-30 minutes - at least this resets the FireWire port.
In QuickTime - DivX, 3ivx codec, Flip4Mac, Perian etc - might be problematic - temporarily move them out and re-try
(I deleted the file "3ivxVideoCodec.component" located in Mac HD/Library/Quicktime and this resolved my issue.)
buenrodri wrote
I solved the problem by removing the file: 3ivxVideoCodec.component. after that, up-dated iMovie runs ok.
Last resort: Trash all of iMovie and re-install it
Yours Bengt W -
I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank
Try the offline installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
For Adobe Reader: http://get.adobe.com/reader/enterprise/ -
I just installed iTunes 10 and all it does when I open it up is show me the software license agreement, and if I click either "accept" or "decline" it closes up and does nothing else. It does the same thing when I try to play mp3 files, just opens up the license agreement and nothing else. It also doesn't recognise my iPod touch when I plug it in, thinks it's a digital camera. Please help! (By the way, I have Windows XP SP3.)
Refer steps here to delete SC file.:
http://support.apple.com/kb/TS2363
Then proceed to repair your QuickTime. START / CONTROL PANEL / ADD n REMOVE PROGRAMS / highlight QUICKTIME and click CHANGE then REPAIR. -
I cannot log in to the apps store. When I try to log in I get, "An unknown error has occurred."
So this is on your iPhone 5?
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when I try to update Firefox I get a window saying it can't be loaded because I do not have all the necessary permissions. What does this mean and what do I do?
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
I bought a song from the dixie chicks and i can't play it, i tunes keeps telling me that my computer isn't authorized and when i try to authorize my computer a window comes up and tells me i am already authorized
Click here and follow the instructions.
(30335) -
i can't seem to get my iPad to synch with my new iMac. The iTunes prompt says that this computer isn't authorised although i have registered it on iTunes. Any other ideas for how to overcome this block?
What do you mean by 'registered it on iTunes' ? You've authorised your account on your Mac's iTunes via the Store > Authorise This Computer menu option ? And you've copied your library onto the Mac ?
Copying content between computers : http://support.apple.com/kb/HT4527
You may also find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141 -
I seriously have uninstalled and reinstalled a dozen times and it still says I do not have Jave when I try to play games but it shows that my Java is enabled in the Safari preferences
Follow this links process to enable the Java Preferences Panel and allows you more control.
http://support.apple.com/kb/HT5559
Also, try a game called Supremacy1914 and run that game. Its an outside browser game (Essintially) that runs via Java. It should give you a security option to allow the certificate to play the game. Some games require certificates and depending on your user account, it could be blocked.
Java panel is now stored in the System Preferences > Other -
The application dies when I try to play a sound
Hello, I'm trying to add sounds in my app. The application dies when I try to play a sound y somes devices.
Logcat throw this error in Motorola Defy:
6:40.960 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 7757 objects / 547472 bytes in 43ms
6:42.030 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 8073 objects / 585952 bytes in 45ms
6:43.897 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 15223 objects / 823384 bytes in 72ms
6:45.569 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 8779 objects / 523280 bytes in 43ms
6:46.460 20168 20168 D dalvikvm: GC_EXPLICIT freed 338 objects / 19208 bytes in 93ms
6:48.374 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 14334 objects / 677680 bytes in 49ms
6:51.155 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 11695 objects / 523056 bytes in 51ms
6:51.444 19957 19957 D dalvikvm: GC_EXPLICIT freed 337 objects / 22952 bytes in 76ms
6:53.952 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 11740 objects / 525648 bytes in 50ms
6:56.460 20150 20150 D dalvikvm: GC_EXPLICIT freed 119 objects / 9336 bytes in 94ms
6:56.741 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 11734 objects / 524704 bytes in 49ms
6:57.725 17192 17198 D AudioHardwareMot: Output bufSize from kernel = 8192
6:57.772 17192 17198 D AudioHardwareMot: doRouting devs: stereo 0x2, mono 0, input 0. Chose speaker Speakerphone (gain 0xb) mic None (gain 0x1c1c)
6:57.772 17192 17198 D AudioHardwareMot: Output 0x12480 exiting standby
6:57.780 20832 20832 I DEBUG : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
6:57.780 20832 20832 I DEBUG : Build fingerprint: 'MOTO/PERAR/umts_jordan/jordan:2.2.1/3.4.2-107_JDNL-7_R02/1299869924:user/release-keys'
6:57.780 20832 20832 I DEBUG : pid: 20812, tid: 20830 >>> air.com.vostu.mobile.bingoscratch <<<
6:57.780 20832 20832 I DEBUG : signal 11 (SIGSEGV), fault addr 00000000
6:57.780 20832 20832 I DEBUG : r0 00000000 r1 00000000 r2 afd43924 r3 00000001
6:57.780 20832 20832 I DEBUG : r4 81f53768 r5 81f803ac r6 00000000 r7 00000017
6:57.780 20832 20832 I DEBUG : r8 81f53768 r9 00002c58 10 0030de48 fp 00007c08
6:57.780 20832 20832 I DEBUG : ip 00000071 sp 4c9f0cc0 lr afd102d0 pc 81134c6e cpsr 60000070
6:57.780 20832 20832 I DEBUG : d0 643a64696f72646e d1 6472656767756265
6:57.780 20832 20832 I DEBUG : d2 61747362696c206b d3 7468676972666567
6:57.780 20832 20832 I DEBUG : d4 7263736f676e6962 d5 62696c2f68637461
6:57.780 20832 20832 I DEBUG : d6 6761747362696c2f d7 5f74686769726665
6:57.780 20832 20832 I DEBUG : d8 0000000000000000 d9 3ff0000000000000
6:57.780 20832 20832 I DEBUG : d10 0000000000000000 d11 0000000000000000
6:57.780 20832 20832 I DEBUG : d12 0000000000000000 d13 0000000000000000
6:57.780 20832 20832 I DEBUG : d14 0000000000000000 d15 0000000000000000
6:57.780 20832 20832 I DEBUG : d16 475f63104592c5d0 d17 3f80000000000000
6:57.780 20832 20832 I DEBUG : d18 3fec506ac5c91cd4 d19 3fbd7ca9d1b71960
6:57.780 20832 20832 I DEBUG : d20 3c90000000000000 d21 3f8381f50a7f58b7
6:57.780 20832 20832 I DEBUG : d22 3e21e8dd9088e048 d23 bda8fae9be8838d4
6:57.780 20832 20832 I DEBUG : d24 fcfcfcfcfcfcfcfc d25 fcfcfcfcfcfcfcfc
6:57.780 20832 20832 I DEBUG : d26 f8f8f8f8f8f8f8f8 d27 f8f8f8f8f8f8f8f8
6:57.780 20832 20832 I DEBUG : d28 0201030102010301 d29 3ff0000000000000
6:57.780 20832 20832 I DEBUG : d30 0000000000000000 d31 3ff0000000000000
6:57.780 20832 20832 I DEBUG : scr 68000013
6:57.780 20832 20832 I DEBUG :
6:57.835 20832 20832 I DEBUG : #00 pc 00134c6e /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.835 20832 20832 I DEBUG : #01 lr afd102d0 /system/lib/libc.so
6:57.835 20832 20832 I DEBUG :
6:57.835 20832 20832 I DEBUG : code around pc:
6:57.835 20832 20832 I DEBUG : 81134c4c 44784811 e7fa6800 c040f8df 200cf854
6:57.835 20832 20832 I DEBUG : 81134c5c b1684790 e038f8df 70292101 300ef854
6:57.835 20832 20832 I DEBUG : 81134c6c 68024798 47886b51 447b4b0a e7e66018
6:57.835 20832 20832 I DEBUG : 81134c7c 44784809 e7e26800 00e1eb32 0000ac0c
6:57.835 20832 20832 I DEBUG : 81134c8c 00e4b76a 00e4b766 00e4b75e 00000d80
6:57.835 20832 20832 I DEBUG :
6:57.835 20832 20832 I DEBUG : code around lr:
6:57.835 20832 20832 I DEBUG : afd102b0 02800016 08bd87f0 e5964000 e5968000
6:57.835 20832 20832 I DEBUG : afd102c0 e2144903 1a000010 e5965000 ebfffa12
6:57.835 20832 20832 I DEBUG : afd102d0 e2055a02 e3853001 e1500003 0a000008
6:57.835 20832 20832 I DEBUG : afd102e0 e3550000 e5865000 13a01001 03a01081
6:57.842 20832 20832 I DEBUG : afd102f0 e1a00006 e3a02001 ebfffa2b e1a00004
6:57.842 20832 20832 I DEBUG :
6:57.842 20832 20832 I DEBUG : stack:
6:57.842 20832 20832 I DEBUG : 4c9f0c80 81f53768 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0c84 81690f41 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0c88 81f53768 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0c8c 8170ae01 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0c90 81f53768 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0c94 8112ed5b /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0c98 81f53768 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0c9c 81f90718
6:57.842 20832 20832 I DEBUG : 4c9f0ca0 00000008
6:57.842 20832 20832 I DEBUG : 4c9f0ca4 811aeb51 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0ca8 81f53768 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0cac 81f803ac /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0cb0 00000000
6:57.842 20832 20832 I DEBUG : 4c9f0cb4 00000017
6:57.842 20832 20832 I DEBUG : 4c9f0cb8 df002777
6:57.842 20832 20832 I DEBUG : 4c9f0cbc e3a070ad
6:57.842 20832 20832 I DEBUG : #00 4c9f0cc0 00001000
6:57.842 20832 20832 I DEBUG : 4c9f0cc4 00003000
6:57.842 20832 20832 I DEBUG : 4c9f0cc8 00000000
6:57.842 20832 20832 I DEBUG : 4c9f0ccc 811b40dd /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0cd0 00000000
6:57.842 20832 20832 I DEBUG : 4c9f0cd4 81f53768 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.842 20832 20832 I DEBUG : 4c9f0cd8 0030de48 [heap]
6:57.850 20832 20832 I DEBUG : 4c9f0cdc 00306560 [heap]
6:57.850 20832 20832 I DEBUG : 4c9f0ce0 81c26b78 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.850 20832 20832 I DEBUG : 4c9f0ce4 81c26bc4 /data/data/air.com.vostu.mobile.bingoscratch/lib/libCore.so
6:57.850 20832 20832 I DEBUG : 4c9f0ce8 0030fc18 [heap]
6:57.850 20832 20832 I DEBUG : 4c9f0cec 00008aec /system/bin/app_process
6:57.850 20832 20832 I DEBUG : 4c9f0cf0 0000733c
6:57.850 20832 20832 I DEBUG : 4c9f0cf4 00000ee4
6:57.850 20832 20832 I DEBUG : 4c9f0cf8 4278f500 /system/framework/core.odex
6:57.850 20832 20832 I DEBUG : 4c9f0cfc 00000000
6:57.850 20832 20832 I DEBUG : 4c9f0d00 00000000
6:57.850 20832 20832 I DEBUG : 4c9f0d04 00000000
6:57.983 20812 20812 D dalvikvm: GC_FOR_MALLOC freed 6786 objects / 377488 bytes in 88ms
6:58.624 17200 17216 I BootReceiver: Copying /data/tombstones/tombstone_03 to DropBox (SYSTEM_TOMBSTONE)
6:58.671 17200 17335 I ActivityManager: Process air.com.vostu.mobile.bingoscratch (pid 20812) has died.
6:58.678 17200 18921 I WindowManager: WIN DEATH: Window{45d3bd40 SurfaceView paused=false}
6:58.678 17200 17864 I WindowManager: WIN DEATH: Window{45c81208 air.com.vostu.mobile.bingoscratch/air.com.vostu.mobile.bingoscratch.AppEntry paused=false}
6:58.694 17200 17343 I WindowManager: Setting rotation to 0, animFlags=1
6:58.702 17193 17193 D Zygote : Process 20812 terminated by signal (11)
6:58.710 17200 17335 I ActivityManager: Config changed: { scale=1.0 imsi=722/34 loc=es_US touch=3 keys=1/1/2 nav=1/1 orien=1 layout=34 uiMode=17 seq=29}
6:58.788 17200 17335 I UsageStats: Unexpected resume of com.motorola.blur.home while already resumed in air.com.vostu.mobile.bingoscratch
6:58.874 17192 17198 D AudioHardwareMot: AudioStreamOutMot::setParameters() fm_attenuate=0;fm_mute=0
6:58.944 17200 17321 W InputManagerService: Got RemoteException sending setActive(false) notification to pid 20812 uid 10103
7:00.366 17200 17208 D KeyguardUpdateMonitor: received broadcast android.intent.action.TIME_TICK
7:00.366 17200 17225 D KeyguardUpdateMonitor: handleTimeUpdate
7:00.750 17192 17198 D AudioHardwareMot: AudioStreamOutMot::standby called
7:00.750 17192 17198 D AudioHardwareMot: Output 0x12480 entering standby
7:00.757 17192 17198 D AudioHardwareMot: Closing Output device
7:00.999 17200 17223 D dalvikvm: GC_EXPLICIT freed 2978 objects / 897552 bytes in 142ms
7:05.507 20160 20160 D dalvikvm: GC_EXPLICIT freed 190 objects / 7304 bytes in 65ms
7:10.522 20182 20182 D dalvikvm: GC_EXPLICIT freed 637 objects / 32064 bytes in 75ms
7:13.993 17200 17208 V DeviceStorageMonitorService: freeMemory=916844544
7:13.993 17200 17208 V DeviceStorageMonitorService: Threshold Percentage=10
7:13.993 17200 17208 V DeviceStorageMonitorService: mTotalMemory = 13303439
7:13.993 17200 17208 I DeviceStorageMonitorService: Posting Message again
7:15.514 19544 19544 D dalvikvm: GC_EXPLICIT freed 358 objects / 17496 bytes in 72ms
Someone knows how can i fix??What is your operating system? If Windows, see http://forums.adobe.com/thread/945765
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