TS1702 I bought Gold in Infinity Blade2 and the game say "Connection Fail" (6 times). It's show in Purchase History... But I Don't Get any Gold... I need a Refund

I bought Gold in Infinity Blade2 and the game say "Connection Fail" (6 times).
It's show in Purchase History... But I Don't Get any Gold... I need a Refund
Please help

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

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TS1702 I bought Gold in Infinity Blade2 and the game say "Connection Fail" (6 times). It's show in Purchase History... But I Don't Get any Gold... I need a Refund

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