TS1741 I have done everything in the Apple help artcle but my iphone 4S remote app doesn't connect to itunes, but my iPad does. Any ideas?
Hi
My Remote app has stopped working on my iphone, I kep getting nthe message to turn on homesharing. However homesharing is on, and it works on my iPad Any ideas, all software versions are up to date, although I haven't yet updated the iPad. Hmmmm
I have the same thing. I couldn't get either the iPhone 4 or the iPad 2 to connect until I did a full restart of my wireless router. After doing this, the iPad connected automatically but the iPhone won't. Can't think what else to try. They are both on the same wireless network. Same apple ids being used. Nothing jailbroken, all software is up to date.
Similar Messages
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Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
Iphone 4s not showing up in iTunes, even though I have done everything suggested by Apple
I have an iPhone 4S and the latest version of iTunes.
Everything worked fine untile one day, the iPhone stopped showing up in iTunes. I have not installed any other software during that time.
I have done everything suggested in Apple's support pages and reinstalled iTunes and all Apple software as suggested.
My iPhone is showing up in iTunes when I connect it to another computer with iTunes installed.
Any clues as to what may cause this on my computer?
Thanks!the new appletv is not supposed to show up in itunes like the old one did.
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I can't remember the answers to my Apple ID security questions.
1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your helpHello there, Subhi.sa.
Just wanted to second Niel's recommendation. Additionally this Knowledge Base article also provides some steps you can take yourself if you don't remember your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to us on the Apple Support Communities.
Cheers,
Pedro D. -
I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I cant get my ipad 2 out of recovery. The apple icon stays on and nothing happens. I tried restoring it through Itunes but it comes up with a 3194 error code. I have the latest Itunes being 10.6.1.7 and the latest windows update.Can someone please help?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
how can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!
Hello pscorning1,
I apologize, I'm a bit unclear on the exact nature of your question. If you have already changed the information associated with your current Apple ID (*not* created an entirely new Apple ID), you may find the following article about updating the various Apple ID services helpful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
- Brenden -
On my Iphone 4s, I can not get any response accept the apple logo after recharging for an entire day and trying to connect to iTunes. A few days before that the speaker suddenly stopped working during a call. I also reset everything by connecting to itunes but no luck then. help?
Hey there xntricj,
It sounds like you are putting a password for your Apple ID that works without issue on your iPad into your iPhone but get a message saying that the password is incorrect. I recommend the steps from the article named:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
After completing iOS 7 setup, go to Settings > iCloud.
Scroll down and tap Delete Account, then enter your previous Apple ID and password.
If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?
Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M. -
It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
PLEASE HELP!!!!!!!!It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components. THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
Take it to Apple for a free evaluation, but most likely you will need to replace it. For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery). An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer. -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?
Hi there kushfromgbr,
You may find the information in the article below helpful.
About SyncServices
http://support.apple.com/kb/HT5847
OS X Mavericks
OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
If you would like more information about setting up iCloud on your devices you can take a look at the article below.
iCloud: Set up iCloud on your devices
http://support.apple.com/kb/PH2609
-Griff W. -
Purchased "Boggler" application by guru software, but it never downloaded. How do I download it or get money back from Apple? Tried removing free one and then downloading, but it wouldn't download anything but the free one. Tried getting it from my list of purchased apps in iTunes, but it isn't there. Got email receipt from iTunes, but no program. Tried restarting iPod. Nope. Went to gurumobileapps.com, but the page is now blank. Even the free program now crashes from time to time. Sometimes when I try it tells me it can't download it because there's no connection, but I don't have that problem with anything else. Anybody else have Boggler and have problems with it?
If an app is no longer in the App store you can't redownload it.
You can contact iTunes and see if yo can get a download since you said you never fully download it.How to Get a Refund from the App Store -
My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related
Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one. -
Since I downloaded the latest version of iTunes, my remote app on iPad and iPhone does not recognise ,or connect to, my iTunes library... Any ideas ?
Hi Pittgo76,
If you appear to missing your iTunes library after a recent update, you may find the following article helpful:
Apple Support: No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Regards,
- Brenden
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