TS2446 I've reset my account p/w, yet it is still saying "Your apple ID has been disabled"
Hi, how do I fix my disabled Apple ID?
Hi WaylanByrd,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Reset your account password
If your account was disabled for security reasons, use iForgot (iforgot.apple.com) to reset your account and restore access to the disabled services. You can also click the Reset Password or Forgot Password button in the alert message.
If you are an iCloud user, be sure to type your full email address when you're asked to enter your Apple ID. For example, [email protected], [email protected], or [email protected]
If you use your Apple ID to make purchases, you may need to update your settings in the iTunes Store, App Store, iBooks Store, iMessage, Game Center, or FaceTime.
iPhone, iPad, or iPod touch
Tap Settings.
Tap iTunes and App Stores.
Tap View Apple ID.
Tap Sign Out.
Sign in with your Apple ID and your new password.
If these steps do not solve your issue, contact Apple ID security for assistance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy
Similar Messages
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My Apple ID was diabled. I reset it by answering secuirty questions, also reset through security email. I can login and changed pass. While I tried to download free apps. YOUR APPLE ID HAS BEEN DISABLED. poped up!
Anyone experienced similar case, please share with me.Most likely this was caused by a changeback.
Time to check here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I am having issues with my Apple ID and iTunes. I can log into the Apple ID with no issues on the Apple website and on my iPhone and computer but as soon as I try and do an update to my 51 Apps that need to be updated it says "Apple ID as been disabled" and I have contacted iTunes and they said that my credit card was hacked so they shut it off. So I tried to enter a different credit card in iTunes and it says invalid. But it is not its a brand new card and I have used it multiple times and there is more then enough room on that card. I am upset because this has been going on for over 6 months now and if i make a new iTunes account all my stuff will be lost.
Please help!!What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
Hi, I am unable to sign in to my iCloud account. When i sign in, it says Your apple ID has been disabled due to security reasons. Kindly reset your password to log in. I have already reset my password thrice but am unable to access into my account even after using the reset new passwords. Can someone help me. This unfortunately is my primary email account and Im unable to access any of my emails
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699 -
Keeps saying "Your Apple ID has been disabled." Tried resetting my password and I'm still getting same message
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How come every time i try to download a app it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?
Apple - Support - iTunes - Contact Us
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please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD. -
I really need some help here. I would like to say the APPLE staff has been helpful for me, but I am very disappointed in the "service" I have received. I have tried to reset my password, I have taken my phone to APPLE, they were rude and were no help, at all. I have always been very satisfied with my iPhone and iPad, but I am sad to say I am frustrated and discouraged.
I am unable to purchase music or apps, and whats more frustrating is the fact that I cannot even update the applications I currently have.I've tried that too. Everything I am being told to do isn't working.
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When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.
What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
On my I Pad I am getting a message tha says "Your Apple ID has been disabled". Nothing else. I have not tried to log in so I don't know why this is happening. How do I get it enabled?
Read the article you linked.
If changing your password does not resolve, then contact itunes support -
I can't figure out why my iphone will not allow me to download apps. I get the message "Your Apple ID has been disabled". No reason and I've updated all of my information in iTunes.
http://www.apple.com/support/contact/
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Dear , please help me to solve my problem in activating my iPhone
Where I lost it since 3 months and when found it cannot activating my ID
Where give me (Your Apple ID has been disabled for security reasons. To enable your account, reset your password at applied.apple.com)
And try to reset my password but cannot please help me where am a poor man and cannot pay another money to solving this problem to any one
My iPhone data
Ime: ****
Model: A1332
FCC ID : BCG-E2380A
IC: 579C-E2380A
MY id at cloud ****
Password ( ****)
My country : Egypt
MY EMAIL : ****
Tell no: ****
<Personal Information Edited By Host>The following may help:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
If you didn't receive your Apple ID verification or reset email - Apple Support -
I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?
You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
Even after resetting my password, I still get message "your apple id has been disabled". How am I suppose to download updates or make purchases?
Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it
If having changed your password and having logged out and back in doesn't fix it then you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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