TS3694 I bought the iphone 5 has not been one week do not understand why the home key of the time activities at stops working, not crash or fall. hope its help, probably due to software, not hardware failure, what do I do now?

I bought the iphone 5 has not been one week do not understand why the home key of the time activities at stops working, not crash or fall. hope its help, probably due to software, not hardware failure, what do I do now?

Restore iPhone with current iTunes on computer. See if better. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution. Of if easier for you, take receipt and iPhone, box and everything and return to where you bought it.

Similar Messages

  • Hi there. I have 3GS and tried to up-date it today (19 Feb 2013) with iTunes and now I can't activate it! it shows the "Your iPhone could not be activated. tha activation server is unavailable...". The iPhone has never been jailbroken!!!

    Hi there. I have 3GS and tried to up-date it today (19 Feb 2013) with iTunes and now I can't activate it! it shows the "Your iPhone could not be activated. tha activation server is unavailable...". The iPhone has never been jailbroken!!!
    - have tried restor
    - have tried recovery mode
    - have tried on 2 PCs
    ... can someone tell me what to do! I'm tryin for 5hours now!

    no! i havent change my carrier still the same

  • I have just bought my iphone 4S 32GB from three weeks ago and 'am facing a problem that in the middle of my calls it suddenly says call failed and it keeps on doing it every call i make

    I have just bought my iphone 4S 32GB from three weeks ago and 'am facing a problem that in the middle of my calls it suddenly says call failed and it keeps on doing it every call i make .. I Don't know what to DO Please anyone help me i've got OS 5.0.1 and it's factory unlocked i've boughted from USA and it was sent to me where 'am living now in Egypt ...ANy Helpppppppppp Pleasee

    try general>settings>reset>reset all settings and start up as an new phone.

  • On the iPhone has already been activated the maximum number of free accounts.

    After updating to iOS 5.1 to 6.0.1 I can not log in to iCloud.
    The whole thing looks like that I am, one of the turn, and now holds the iPhone when you try to log on I get this message: "This iPhone has been activated the maximum number of free accounts."
    Since I could not login I decided to create a free Apple ID. The whole process ran successfully until finally came the message: "You can not create a free iCloud account on your device."

    You won't be able to create any more free accounts on your phone - you will either need to use one of the accounts that's already been created on it, or use a different device to create another account.

  • The software on the iPhone has expired and must be upgraded to a newer version

    Been using my iPhone 4 for days with iOS 5.  Got off a call and not it wants be to reactivate for some reason.  so I go to iTunes to reactivate.  It says the "The software on the iPhone has expired and must be upgraded to a newer version" so I click the update button in iTunes and it says it's up to date but still can't activate.  HELP!!!!!

    That's because you put a Beta version of iOS 5.0 on your phone. All the iOS 5.0 betas have expired. You'll have to restore your phone in iTunes to re-activate it.

  • HT201209 Is there anyway to transfer the credits to another device? I redeemed my itunes gift card on my sisters ipad and I would like to get something for my dad but it says that the card has already been redeemed. Thank you!

    I redeemed my itunes gift card on my sisters ipad and I would like to get something for my dad but it says that the card has already been redeemed. Is there a way to unredeem or transfer the credits? Thank you!

    No, once you redeem a card to your account, it is permanently there, until you spend the amount you have redeemed.

  • HT201441 I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

    I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

    Hello adilx
    The only way to get passed that and to use that iPhone is to ask the previous owner to remove it from icloud.com in the Find my iPhone section.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    If the previous owner is not present
    Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
    Sign in to their iCloud account at www.icloud.com/find.
    Click All Devices to open a list of devices linked to their account, then select the device to be removed.
    Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
    When the erase is complete, click "Remove from Account" to remove the device from the account.
    After the device is erased and removed from the account, you can proceed with the device setup process.
    Regards,
    -Norm G.

  • The iphone has been acting weird. my iphone doesnt charge whenever it is switched On. When I switch OFF the phone, it charges for 2 mins then comes back On and stops charging. I dont know what the problem is. trust me, the problem isnt from d charger

    the iphone has been acting weird. my iphone doesnt charge whenever it is switched On. When I switch OFF the phone, it charges for 2 mins then comes back On and stops charging. I dont know what the problem is. trust me, the problem isnt from d charger. PLS anyone with any solution

    @wetdro
    If your device has been jailbroken during the warranty, Apple will not service it.
    Maybe you missed that in this article:
    Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
    Apple strongly cautions against installing any software that hacks iOS. It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software.
    copied from Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issu…

  • I can't register the iPhone I just bought although it has definitely been unregistered by the previous owner

    I can't register the iPhone I just bought although it has definitely been unregistered by the previous owner

    This is the message I get (the previous owner has a confirmation email confirming the de-registration):
    According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID? Find out.
    Thanks for your attention,
    Andrew

  • ITunes was unable to load data class information from Sync Services.  Reconnect or try again later AND Your iPhone has never been backed up to this computer AND always Not Responding

    First: I get the message telling me that "iTunes was unable to load data class information from Sync Services.  Reconnect or try again later."
    Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
    Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
    Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
    I've tried everything I could think of, and that others have suggested, including:
    Uninstalling and re-installing iTunes
    Ensuring I have the latest version of iTunes
    Re-setting sync history
    Renaming my Backup folder at the path above, and letting iTunes create a new one
    Running around the house whilst pulling my hair and yelling obscenities
    None helped. At all.
    Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?

    I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
    I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
    Getting there.... I hope!

  • My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. Anyone know what's wrong/how to fix it

    My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?

    Make sure all apps are fully closed:
    - double tap your home button
    - hold your finger on an app
    - when the apps start to wiggle press the red "-" button on all the apps
    Now do a hard reset:
    - hold the home button and the sleeps/wake button down at the same time
    - the phone will shut off then when the apple logo ppears release both buttons
    If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
    http://support.apple.com/kb/ht1766
    Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
    http://support.apple.com/kb/ht4623
    Hope this helps

  • TS3694 hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

    hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

    I just changed my iphone for some problems so my last backup was done under ios 7 and the new iphone has ios 6 that i would like to keep

  • Hi My Iphone has just been stolen and I cant use 'find my iphone' feature what should I do now?

    Hi My Iphone has just been stolen and I cant use 'find my iphone' feature what should I do now, it has important notes and photos?

    Change all your passwords. Notify your carrier and the police of the theft. Check to see if your homeowners or renters insurance may cover some of the cost of replacing it.

  • TS4036 My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

    My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

    Welcome to the Apple Community.
    Yes, update first, Settings > General > Software Update.
    Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
    When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

  • Just one month before i bought iphone 5... but the iphone has the internet connectivity problem... while a iphone 4s is cathcing 3G tower, whereas iphone 5 is catching 2G network only.... I've tried so many things to get recovered, but alas

    Just one month before i bought iphone 5... but the iphone has the internet connectivity problem... while a iphone 4s is cathcing 3G tower, whereas iphone 5 is catching 2G network only.... I've tried so many things to get recovered, but alas, nothing is workable- such as- restaring the iphone, reseting the networks etc... Please help me out from this problem..

    to be clear, my phone works fine when not in motion in a vehicle.  If I pull over and come to a complete stop, remaining in the car, my phone works.
    And while the phone is not working when I'm in motion, an internet search or a text message will go through, but I can not use Siri or any voice assistance when doing the text message or internet search.  The microphone is greyed out.
    So this is a unique issue, which appears to be the iPhone and not Verizon.

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