TS3694 when trying to wipe my ipod 4gen so i can give it to my little brother but a error message comes up 3004

message 3004 trying to restore my ipod touch 4th gen on 6.1.3 for my little brother but it dont restore and just comes up with error message help

Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

Similar Messages

HT4972 When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"

When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"
I have also tried downloading a separate 840MB file and manually update, but that doesnt work either

See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                       iOS 3.1.3
iPhone 3G                                    iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                       iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                       iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                           iOS 5.1.1
iPad 2                                           iOS 6.1
iPad 3                                           iOS 6.1
iPad 4                                           iOS 6.1
iPad Mini                                      iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

I have tried to update my iPod Touch 4G to the latest update. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?

I have tried to update my iPod Touch 4G to the latest update, I currently have iOS 4.1. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?
Thanks in advance
Adam

If you get a network timed out error, try disabling the security software on the computer during the download and install.
You can also try a direct download andinstall by:
iPod, iPhone and iPad Firmware Download
Nera the top of the page aretheinstructions for selecing the download for the install.

TS3899 I am having issues with both my iPad and iPhone 5C in trying to send email from my home email account. It will receive email but I can't send email, each time I try an error message comes up. The error message is: Cannot Send Mail; Acopy has been

The error message that is received is: Cannont Send Mail; A copy has ben placed in your Outbox. The recipient [email protected] was rejected by the server.
Is this a problem in the way the accounts have been set up or with my local email server?

Check the parameters in your email account against what is recommended by your email provider.
Settings > Mail, Contacts, Calendars > account
Have you contacted the support contact at your email provider?

I am getting a -50 error when trying to sync my IPOD Classic with XP.

I am getting a -50 error message when trying to sync my IPOD Classic with ITunes. My computer is running WIndows XP.

Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP

I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?

I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?

Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2

HT1386 I repeatedly receive an error mesage when trying to sync my ipod touch with my new computer, "some of the items in the itunes library, were not copied to the ipod because you are not authorized for them on this computer." My computer is authorized

I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong? I'm missing about 100 songs as a result of this error!!

See:
iTunes Store: About authorization and deauthorization
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Could the items be purchased by another account?

HT201253 iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

Hello clarikr,
After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT1483 I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is wor

I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?

What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock

Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
If you also unsuccessful on another computer then time for an appointment at the Genius Bar of an Apple store. It would see that your iPod needs service as specified in the article.

TS4006 When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?

When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

How do I fix a 1611 error code when trying to restore my ipod?

How do I fix a 1611 error code when trying to restore my ipod touch?

Click here and follow the instructions.
(120576)

I need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a hard drive.

i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.

If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD. Files can sometimes go bad and become corrupted. As to how or why that happens, there are a number of ways.
What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
iTunes: How to convert a song to a different file format
B-rock

TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?

Why am i getting error 9006 when trying to restore my ipod 5th generation?

Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

When trying to sync my ipod 5th generation i get error -69 can this be fixed please

when trying to sync my ipod 5th generation i get error -69 can this be fixed please and if so could you explain to me how to fix ive restored it and it still does it
thanks for any help regards charmaine

This is about the only suggestion I have for you.
http://support.apple.com/kb/ht1210
If you do happen to run into a bad file, try converting it to a different format and resyncing the new version over to your iPod.
B-rock

TS3694 when trying to wipe my ipod 4gen so i can give it to my little brother but a error message comes up 3004

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