TS3988 How can I set up a new icloud account with a new apple id when I have an old account for which I have lost the password and security questions etc

I have changed isp and no longer have access to rescue email addresses and have lost my details. I have set up a new apple id and want to set up icloud with this but cant get past the icloud preferences pane with the old address. How do I get around this?

Settings>icloud, scroll to bottom of screen and tap Delete Account (this disconnects the device from icloud but doesn't delete any data on icloud or on other devices).
If you then want to sign back in using a different ID, do so on the same screen.

Similar Messages

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    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

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    My Icloud is tuck on my old email adress. i can not retreive the password becaue when i request the email it doent get sent to thi adress. how can i change it sothat my icloud is on my new email. i cant login or out of icloud now.

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  • How can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to  my account, why? someone hacked me but i dont know how.

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    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Could someone please explain to me how to set-up my Apple ID so that both my password AND security questions have to be answered before access is granted? Is this possible? I am not very computer smart, so could you explain step-by-step!Very Appreciated!

    Could someone please explain to me how to set-up my Apple ID so that both my password AND security questions have to be answered before access is granted? Is this possible? I am not very computer smart, so could you explain step-by-step!Very Appreciated!

    The security questions will only be asked on the first purchase on a computer or device (though people have occasionally posted that they've asked for them when it isn't the first time) - I'm not aware of any way to change that. You can force the password to be required on your iPad via Settings > General > Restrictions > Require Password set to 'Immediately' (the default is a 15 minute period during which it doesn't need re-entering)

  • HT5787 i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

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    Hi bekimlorini,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
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    All the best,
    Jeremy

  • I forgot my i cloud apple password and security question and i dont remember the id well how can i activate my device? please i need help

    i forgot my i cloud apple password and security question and i dont remember the id well how can i activate my device? please i need help

    Hello there, Hisham1977.
    The following Knowledge Base article provides the steps to follow if you've forgotten the answer to your security questions:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
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    If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
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  • HT1212 How can i reset my iphone 4s if i forgot my restriction passcode and apple id password and security question answer

    Hello guys..
    How can i reset my iphone 4s IF i forgot my restriction passcode, and apple id password AND security question answer?..
    AND I also forgot the email that i used to create the apple id.. Thats why i cant reset my password using the "email authentication"...
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    Its simple - if you honestly cannot remember a single piece of security information associated with the account, or even the name of the AppleID itself, the only possability of help is to call Apple and ask them if there is anything they can do.  There is nothing anyone here or elsewhere can possible do to help you.
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  • I have updated my username and password, but the system keeps asking for my password for an old email for which I have no password.. How can I fix this?

    I have updated my username and password, but the system keeps asking for my password for an old email for which I have no password.. How can I fix this?

    Are you signed into this old ID ("email") in System Preferences>iCloud, System Preferences>Internet Accounts (Mail,Contacts,Calendars), or in Mail>Accounts, Calendar>Accounts or Contacts>Accounts?

  • How can I reset my security questions? When I go to the password and security section it asks for the answers to my security questions.

    I keep reading that you can reset your security questions by going to the "password and security tab" in you apple id account. When I do this, however, it first tells me to enter my answers to the security question to verify my idenity. It there another way to reset them?

    On your computer or safari on your iOS device navigate to:
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              For United States - https://appleid.apple.com/us/.
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    Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312. 
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  • After I updated my iPhone with IOS 6.1 my old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. On the Apple site the Manage my Apple ID says my old Apple ID could not be found. How do I get this to stop?

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    Blue
    It sounds like you restored from an old back-up.  Did you back-up just before your software update?  It will use your last one and if your last back-up was a ywear old then it will use that one.
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    Cheers

  • HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    Hi AlphaCentori,
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    http://support.apple.com/kb/ht5312
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