TS3992 Trying to back up my iPhone 4s
I have an iPhone 4s and trying to back it up on my computer and it ask me to "Authorize This Computer" Pops up since trying to encrypting my back up. Everytime I put my iTunes password, it rejects it. What am I doing wrong?
I know the password to my iTunes account, but it still will not let me back up and it tells me I need to Authorize the computer.
I have done that, but it won't take my iTunes user name and password even though I know that.
By the way is there any way to reset the Encrypt iPhone backup. I don't need to do a restore, but just want to make sure I know the password for this so I can back it up with encryption.
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Following is a link to instructions on how to backup (either via iTunes and via iCloud) http://support.apple.com/kb/HT1766
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What problem are you having when attempting to restore?
Are you using iCloud or iTunes to restore?
Have you looked through this?
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Hi Meatbeast007,
If you are looking to back up your iPhone via iTunes, you may find the following articles helpful:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
Regards,
- Brenden -
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Itunes has nothing to do with importing pics taken with the iphone to your computer. You import them as you would with any digital camera:
iOS: Import personal photos and videos from iOS devices to your ... -
I was trying to back up my phone and got an error message and cannot use my phone at all... There is a picture of an itunes icon and a cord. I cannot get to my phone or any settings or icons.... HELP. I'm not sure of my operating system or which iphone 4 it is....
Open current iTunes on your computer. Connect iPhone to the computer with USB Cable. Follow directions or click the Restore button of iTunes.
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Hi abbullah,
If you are having issues backing up your iPhone, you may find the following article helpful:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Regards,
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What computer do you have?
What operating system is it running?
Allan -
Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says: Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
Itunes: Version: 11.0.2
MacBook Pro: OSX: 10.8.3
iphone4s: iOS 6.1.3
Thank youExcellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this. -
This has been happening to me for months now and it's started to annoy me. I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Even if deleted all the backups shown in iTunes Preferences>Devices, check the actual backup folder on your computer to be sure there isn't one still there that needs to be deleted. You will find them at one of the following locations:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista/7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Mac OS X: ~/Library/Application Support/MobileSync/Backup/
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