TS4009 Can I get a refund on icloud storage fees?

I recently upgraded my storage on iCloud, only to find that I really didn't need that much storage.  Now I have downgraded, but I don't want to wait until next year to downgrade, I would like to do so NOW and get a refund (even if it is prorated).  How do I do that?

If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

Similar Messages

  • HT201318 How can I get a refund on iCloud storage purchase please

    How can I get a refund on iCloud storage purchase please

    In the UK click on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days from purchasing ICloud storage upgrade to cancel
    and get a refund. Trying to find out how, could take you longer than 15 days.

  • HT201318 How do I get a refund for iCloud storage upgrade

    How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.

    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

  • Can I get a refund for iCloud?

    I purchased iCloud a few weeks ago and have not been able to see anything it transferred because I have an ios before iCloud was created. Do they refund for iMatch/iCloud?

    Refunds for additional storage are normally only available within 15 days of purchase.  I don't know if they provide refunds for iTunes Match.  In the U.S. you can try calling 1-800-MYAPPLE to find out.

  • HT201318 How do I get a refund for ICloud storage I purchased?

    I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT201318 how to get a refund for icloud storage

    I purchased icloud storage I do not now need and it said I can get a refund within 14 days, but does not say how.
    Does anyone know how please?

    I have just done this and it works.  Dial 1-800-275-2273, this is a US number so if calling from the UK, use Planet Talk to get this at 0.5p per minute.  Go through the voice recognition program.  You will finally be put through to a representative who will ask you various security questions, Apple ID, home address, last four numbers of credit card etc.  The refund, which is refundable within 15 days of purchase, is done within minutes.  A bit of a performance to get through, but once you do, its an easy process.  This is probably too late now, but maybe be useful for next time.

  • HT4847 How to get a refund on icloud storage purchase?

    Hi there - last night I purchased an upgrade on my icloud storage. I have since decided I don't this and would like to cancel. I believe I have 15 days to do this but don't know how. Does anyone know? thanks : )

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    Just for information, if it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • HT201318 How do I get a refund for iCloud storage (downgrading) ?

    Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
    Cheers!
    A_SilverDiva

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

  • How can I get a refund for a storage upgrade? I've purchased the storage upgrade earlier today but realized it doesn't add icloud storage space.  I want to know how to get a refund without calling apple because my iPhone has water damage.

    Because of the water damage, my iPhone doesn't work.

    You can try this - don't know if it will work, but it's worth a shot:
    iTunes Support by eMail ww
    Cheers,
    GB

  • TS4009 How to get a refund on cloud storage?

    Have upgraded by mistake and paid £28 I am within the time frame to get a full refund but cannot find a link to show me how to do so. Please help

    Read here: https://discussions.apple.com/message/16968425#16968425.

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • I purchased additional storage for my phone not realizing it was storage for icloud. Can I get a refund?

    I purchased additional storage for my phone not realizing it was storage for icloud. Can I get a refund?

    You cannot buy additional storage for your iphone at all.
    You can contact itunes support and ask if they will allow a refund.

  • HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

    how can i get a refund for my icloud upgrade? i am within the 15 days

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How can I get a refund on my iCloud upgrade w/ out paying $ 19.95 for tech support?

    How can I get a refund for an iCloud upgrade w/o paying $19.95 for tech support? Help plz!!!!!!

    If you upgraded with the last 15 days, call the Apple online store at the number shown on the bottom of this page.

  • Hey I accidentally purchased the 50 gb icloud storage can I get a refund?

    hey I accidentally purchased the 50 gb icloud storage can I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

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