TS4009 Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using 4Gb of the 50Gb I have paid for?
Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using <4Gb of the 50Gb I have paid for?
The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847
Similar Messages
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Why am I getting emails saying I need to renew my iCloud account?
Why am I getting emails saying I need to renew my iCloud account?
Is this legit?Unless you signed up for iTunes Match or additional iCloud storage, there's nothing to renew; the basic iCloud account never expires. Forward any such emails to [email protected] and then delete them.
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I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??
I have changed my email password aswell as having to keep changing my apple is password an it keeps changing?Sounds like you follow good practices.
This has been going around for some time in various forms, a number of users have asked about it and the best advice is if in doubt go doirectly to Apple, not links in the email. Calling Apple or using the Apple site is always the best approach.
A few have even noticed very slight misspellings in the emails, things like Appel instead of Apple...most people don't even notice those.
Anyway, safe computing and have a good day. -
iCloud emails me to say I have exceeded my iCloud storage but Settings tells me I have 18 out of 25gbs available. I can't understand this.... can anyone explain?
Same problem. Received a from icloud about 2 hours ago saying that I had exceeded my storage and my mail would be stopped. Checked all devices and I have 22.5GB available. It sounds as if there is a problem with icloud?
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I get 5GB of backup, have 3.5GN available, why am I getting e-mail from icloud that I have exceeded my icloud storage?
Your iPad cannot have 25 GB available, it could have 28 GB, are you sure you are not referring to your iCloud storage space.
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The organisers seem to be keen on making me spend £70 simply to store on iCloud! help!!!
KeenladThe message may be talking about icloud storage -or- available memory on your device.
Go to Settings>General>Usage to see how much "Storage" you have available. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847 -
TS3899 Why cannot I receive emails when my iphone5 is on gprs.
Why cannot I receive emails when my iphone5 is on gprs.
thanks. I was reading some of the other postings that I see on this page and got that impression. Not sure what IMAP is but I'll keep reading and see if I can figure it out. I saw something that said a Mac.com email was IMAP so maybe I need to start using that instead of my Charter acct. I know my work is an exchange account. I have an Iphone, Mac and Ipad and need to start figuring out how all these work together and get more educated on this. Thanks for your time.
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I'm downloading adobe software via my dad's account and when it's done loading, it has a message where it says it sent a verification email to my email address, but when I check it shows that it hasn't been set. I keep clicking the resend email and it claims it does but it still hasn't sent the email to my address. How do I fix this?
It is probabl,y sending the email to your Dad's email address if you are using his account.
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Have received email saying my Apple ID has been used to purchase a Camera, the purchase was from Poland. It is asking me to verify me details and change password etc.
This email went into my Junk Mail.
Question is...do I just ignore it or what?Scam, as in phishing email.
http://www.macintouch.com/readerreports/security/index.html -
updated to Lion, from snow leopard after updating all necessary programs & system, recieved emails saying it was successful changing to icloud but can i access iclound No - nothing works! webmail & mail - also reset password.
Ok 1st one. The warning restriction message relates to this line in main.cf:
smtpd_helo_restrictions = permit_sasl_authenticated permit_mynetworks check_helo_access hash:/etc/postfix/helo_access reject_non_fqdn_hostname reject_invalid_hostname permit reject_invalid_helo_hostname
The last reject occurs after the single word "permit" and is ignored.
However, that's not the problem.
I'm not exactly sure what's happening, but this might be a clue.
It would appear that either postfix is not being able to create the socket for private/policy or it's somehow created with the wrong permissions. You might need to ramp up the debug level to get a better idea.
You could check if it's being created by "netstat -a | grep private/policy" in terminal.
My guess is that it's not being created because there is no setup statement in your master.cf file, but I don't understand why postfix would be looking for it if it isn't set up. Private/policy I think relates to grey listing. Maybe gives you a hint. -
I am not receiving emails only from on preson. they get a message bumped back to them indicating that there is a DHCP block from there static IP address. What I gather is the icloud server thinks these emails are spam coming from the IP address so it's blocking it. How do you unblock it becasue it's not spam?
the email provider is icloud.com email address. It has blocked a specific static IP address that is a customer I do regular business with. I get all other emails just fine. I event sent an email to myself from my work email which is from a static DHCP server and it went through with no problems. It appears the icloud server has blocked a specific IP address because they think it's spam or something in a title of an email may have looked like it had illegal content. So I guess the email provider is Apple? Who do you contact? I know that they can change this by unmasking the IP address.
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I moved my year old emails to my Archive box to save iCloud space, when I did that my space used went from 450mb to 990mb? Like I doubled the amount in my inbox? only they definitely moved not copied from my inbox.
I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots. -
I have deleted hundreds of pictures, I've deleted apps, deleted emails and texts, and I've turned off and deleted backups of apps on icloud and it is still telling me that there is not enough icloud storage available for my phone to be backed up. I am supposed to do this before I go to the Apple store today to get my phone fixed. Can someone please help me? I have done almost everything.
This article explains ways to reduce your iCloud storage: Managing your iCloud storage. In addition to what's mentioned in the article, if you have lots of photos and videos attached to your text messages, these are all included in your iCloud backup and deleting them can sometimes significantly reduce the size of your backup.
If worse comes to worse, back up your phone to your computer rather than iCloud. To do this, connect it to your computer, open iTunes and go to File>Devices>Back Up and to File>Devices>Transfer Purchases. This can be used to restore your data when you get your phone back. (In fact, it's faster because you don't have to download the data from iCloud.) -
How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?
How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?
Pretty much the the email that I used (but didn't verify) to create my iCloud account was hacked and now I can't remove it from my iCloud account due to the iCloud password also being changed by the same person and the fact I had "Find my iPhone" app on my phone also??? I had to change my iTunes email as well but that was far easier so yeah :S.
Please help. I live in NZ, out in the country, so reception is rare and so is getting into the nearest town that has an Apple Store.
ThanksIf you truly change your existing Apple ID's email address to a new email address, follow these instructions: iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
If you created a whole new Apple Account because you couldn't access the old one after being hacked, you will need to contact the Apple Account Security Team. Apple ID: Contacting Apple for help with Apple ID account security -
I am totally frustrated by the fact that now i have gone to iCloud and after a few synchs, my contacts are all mixed up with the wrong information. For instance, my email and phone number comes up under someone else's name (a thousand contacts). I dont know how to repair this. what a nightmare
An icloud account is designed to be used by just one user. If you have given your ID or set up your account on someone else's device, then their data will be mingled with your or worse.
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