TS4429 My phone is showing no service apple say it is registered with 3 phone but the phone came from carphone wharehouse via O2
question my phone is showing no service apple say this is because the phone is registered to 3 phone store and they must issue an unlock code but the phone was a replacement from apple for a faulty new phone.Has anyone had a similar problem?
Iwould talk to 3 and see if they recognise your iPhone IMEI
If O2 was your carrier when you purchased the iPhone it will be locked to them
When Apple replaced the iPhone then it "should" be locked to the same carrier as the faulty iPhone if that has not happened then You need to sort with Apple at the Store yoiu exchanged the faulty one
Your post is not clear about what is locked or not and where O2 come into it
I can only respond with IFs
Similar Messages
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I Having major issue ussing my Iphone that I brought on Ebay. IS this a junk phone now or can I go to apple to get this fixed for the Apple ID
Haitianstarz wrote:
IS this a junk phone now...
Probably...
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it.
Haitianstarz wrote:
r can I go to apple to get this fixed for the Apple ID
Apple will not / cannot help you. -
i got an telus apple iphone4 as a gift frm canada, but the phone was lock i want 2 know how can i unlock my iphone becouse im in srilana. please help me in this regard thank you
I think you're out of luck. Telus, AFAIK, does not offer unlocking for the iPhone, but contact them to verify such. If they tell you no, you might as well return it and get your money back, if within the 30 day return window.
http://www.telusmobility.com/en/index.shtml?ref=http://www.telusmobility.com/sup port -
After downlaoding the lastest software for my iphone, it could not be activated because the phone was showing "No Service". Please want else can i do?
Thank you ProjectVRD. But this has not soloved the problem. It still shows no service even with my sim card well inserted. Even tried using sim card of another service provider thinking the problem could be from the service provider, it wasnt working still. PLEASE APPLE HELP ME.................
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if the location service is off but the phone is online, may i able to locate where it is by the serial number or my apple ID?
any one can show me a way, please helpNo. The only way to locate it is with Find my iPhone. If location services is off, you can't locate it.
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My iphone 4S is constantly on 3g service instead of 4g ...how do i get it to stay on 4g service? My other phone is showing 4g service right next to each other so i know i am in a 4g service area.
THe 4s is 3G device, it can't get 4g service.
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My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?
You can only obtain warranty OR post warranty service in the country of original purchase
As your iPhone has user damage it has no warranty
IF the iPhone originated from Spain or another EU country you can get out of warranty service in any EU country -
when i try syncing my phone a alert message pops up saying "this iphone cannot be used because the apple moblie device service has not started" what do i do?
Read here:
http://support.apple.com/kb/TS1567 -
How do I delete an iCloud ID from on my iPhone 5s, The phone only shows my old apple ID, not the new one?
Go to Settings -> icloud and then you should see your icloud id, scroll to the bottom and select delete account, you are then able to add your new one.
Hope it helps
Lesoot -
i have change my phone language to english. but the phone shows chinese language in the internet pages and with call details. how to change it. why is this occuring?
If the phone is not unlocked, let's say for example it is locked to another carrier such as at&t, when you put in the Tmobile SIM in, the phone would complain about the SIM.
Does your phone do that? If yes, then the party that sold you the iPhone4S (if you purchased it from another person) may have not done the unlocking properly, and that may explain why Tmobile is insisting on the phone being locked.
If you purchased your iPhone4S new from Apple, did you pick Tmobile, or did you choose unlocked?
If you picked the Tmobile choice, then it should come up ready to use.
If you picked the unlocked choice, then you would need to visit Tmobile to purchase a nano-SIM and usually they should be more than willing to help you, since you're paying for their service.
But as you have indicated, this phone is under AppleCare, so if it doesn't work with a supposedly good Tmobile SIM, the quickest way to fix this is to get a replacement phone. When we troubleshoot we always try the least time consuming methods first.
You may have noticed it, that a good number of unfortunate uses of the iPhone4S have had their wifi become strangely disabled after upgrade to iOS7. Your situation is the reverse, your wifi is useable but not your cellular network.
In the mean time, you can apply for a Google Voice account (see http://www.google.com/voice), and obtain a free North American telephone number. You can then download one of many free Google Talk applications. Set it up, and you will be able to call and receive phone calls using your wifi. This would be just for the transition period before you get a useable phone.
Google voice provides average voice quality calls to and from US & Canada numbers for free for 1 hour per call. You can use this as a temporary work around while you are waiting for your replacement phone.
Cheers! -
i tried to update my jailbroken iphone 3gs to iOS 6 and i tried to activate it using redsn0w it uploaded but the phone didn't activate, then i tried to restore it in iTunes and it also wasn't working it shows 3194 error. Please help!
brigikeh wrote:
i tried to update my jailbroken iphone 3gs
Buzz! Thank you for playing!
Any warranty you had is void and your ability to get help here or from Apple is forfeit.
Try Google. We can not assist you per the terms of service.
It's very likely that your phone is now a brick. -
I want to use an old 3 GS iPhone that is no longer in service as a phone now as just an iPod to play music. When I connect the phone to the computer with iTunes running, iTunes says it can't connect to the device because it didn't get a valid response from the device. How can I get the system to recognize the phone, and let me rename it as my iPod, instead of my phone?
As an aside, the current installed operating system on this old iPhone is 4.2.1, but that wasn't one of the selectable options in the operating system list dropdown below. Don't know if that makes any difference.Hi maddogdne,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/ht3406
Cheers,
- Judy -
I tried replacing the screen with no luck. The same thing happened with the new screen. I replaced the backlight coil and the backlight ic and still have the issue. I don't know what else could be the problem. If the battery is completely dead and I plug it in the "charging battery" symbol shows just fine during the entire time it is charging, but as soon as it starts to boot up the apple logo shows for a split second then the screen goes black. The rest of the phone still boots up just fine. I can use SIRI, press the lock button like I'm about to use my phone and slide my thumb across where the "slide to unlock" would normally be and it will make the unlock noise just no picture display. I am pretty tech savvy when it comes to repairs and all of the connections look fine, replaced backlight coil and ic, replaced LCD/digitizer, tried a restore, tried a DFU restore, multiple hard resets, but I am at a loss as to where to go from here. I had dropped the phone and put a minor crack in the screen but the phone worked just fine for a couple months after before this started to happen. The phone is still under apple warranty but apple won't cover it because Apple is stating that it is "caused by the crack in the screen." But being a repair technician I know that is not the case... Good one apple. So I took it upon myself to try to determine the REAL problem. Anyone with a little more knowledge have any ideas? Any suggestions are appreciated!!
Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.
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I have got an iPhone MC605J version 6.0 soft bank iphon 4 but unable to use it in India. I am trying to use Airtel sim but the phone is showing invalid sim. So please help me out to unlock it.
No one here can help you, & Apple can't/won't help you. Fact is, there is no way to get that iPhone officially unlocked. Only Softbank can authorize the official unlocking of your phone, but they won't. Softbank does not offer official unlocking for any iPhone.
It is what it is. -
My phone turned its self off for about 10 minutes, when it came back on it went from 84% to 18%. When I put in on the charger it shows the plug symbol as if its fully charged but the phone stays at 18%. Over time the battery dropped, but it went from 18, to 9, 3, then 1, and every time I put it on the charger it doesn't actually charge. Now my phone is off and it will not turn on.
I'd suggest taking it to apple. Warranty or no warranty.
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