TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

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6th generation Ipod nano not recognised in itunes

When I plug my ipod into my laptop, it is recognised in my computer but not in itunes or as a device when trying to safely remove it.
I tried plugging my 4th generation ipod nano into my laptop but again the same thing happens.
I tried plugging it into a different laptop and my 4th generation was recognised but my 6th wasn't. In another laptop, my 6th generation was recognised in itunes and worked fine.
I have tried resetting my ipod both ways, uninstalling itunes and reinstalling, using different USB ports and uninstalling everything apple related and reinstalling it but that hasn't solved the problem.
My laptop was sent away to have the hard drive replaced and this problem has happened since but that doesn't explain why it worked in another laptop but not in another one.
Can anyone suggest anything else I could do to try to make it work?
My laptop runs windows 7.
Thank you!

I've tried all of the USB 2.0 ports on my laptop and I have tried using a different cable.
I've tried resetting the ipod whilst connected to the laptop and still isn't recognised.
I am working through the iPod not recognised in 'My Computer' and in iTunes for Windows:
Step 1: didn't help
Step 2: didn't help
Step 3: didn't help
Step 4: Empty your Temp directory and restart - When I tried to delete the Temp folder, a message came up saying 'action can't be completed because the folder or file is open in another program' but I didn't have anything else open so I can't delete that folder.
Step 5: Verify that the Apple Mobile Device USB Driver is installed - when I opened the Device Manager window, it was empty, there was nothing, so I couldn't continue with that step.
Step 6: didn't help
Step 7: I've already tried to remove and reinstall iTunes and it hasn't helped
Step 8: Disable conflicting System Services and Startup Items - I did this and restarted my laptop then tried opening iTunes but it said Bonjour had been disabled so I enabled it but setting it to Automatic and then opened iTunes but the iPod still wasn't recognised.
Step 9: I turned off security and tried but he iPod still wasn't recognised
Step 10: doesn't apply to me as I'm using Windows 7
I've tried the steps in iPod troubleshooting assistant and they haven't helped.
I've put it into disk mode and its still not recognised.
My ipod isn't Macintosh-formatted.
My ipod doesn't sync via FireWire.
I have now worked through each and every single suggestion from Apple.
I have run a device connectivity test with the iPod attached and here are the results:
Support services: iPod support service is running (green)
                  iTunes Helper is not running (red)
                  Apple Mobile Device is not running (amber)
Ports: USB ports verified (green)
       No FireWire ports found (green)
       No iPod, iPhone or iPad found (red)
Device Sync Tests: No iPod, iPhone or iPad found (red)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. 300E4C/300E5C/300E7C
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D7AE1C033D0928
Current user is not an administrator.
The current local date and time is 2012-11-27 22:45:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 610M
NVIDIA, NVIDIA GeForce GT 620M
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {FD1953DA-7EE0-4CAC-B856-852249377319}
Description:            Atheros AR9485WB-EG Wireless Network Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 00:00:00 1970
Lease Expires:       Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:        {04AC2129-0CAE-458D-A5AD-DE6950E4C3DB}
Description:            Realtek PCIe GBE Family Controller
IP Address:             144.124.124.44
Subnet Mask:          255.255.248.0
Default Gateway:    144.124.127.254
DHCP Enabled:      Yes
DHCP Server:         144.124.127.254
Lease Obtained:     Tue Nov 27 22:06:16 2012
Lease Expires:       Thu Nov 29 22:06:16 2012
DNS Servers:         144.124.16.12
                                144.124.16.11
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-11-27 22:34:48.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Device is working properly.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone or iPad found.

Ipod nano(6th generation) it is not recognised in itunes.. it says it cannot recognise this device completely..try unistalling and re-install itunes.. i did but it still doesnt.. even my ipad is not recognised in itunes,.. wat shall i do ..pls help me ...

ipod nano(6th generation) it is not recognised in itunes.. it says it cannot recognise this device completely..try unistalling and re-install itunes.. i did but it still doesnt.. even my ipad is not recognised in itunes,.. wat shall i do ..pls help me ...

Did you uninstall iTunes and all other Apple related software using the instructions in this Apple support document?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
B-rock

My ipod classic 7th Generation (120gb) is not showing in itunes or on my imac os x 10.4.11 Please help.

my ipod classic 7th Generation (120gb) is not showing in itunes or on my imac os x 10.4.11 Please help.

Hey there floss1st,
It souns like your iPod classic is not appearing in iTunes on either of 2 computers. I recommend the troubleshooting from the article named:
iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Regards,
Sterling

My ipod is not recognised in itunes when i plug it into the computer, why?

my ipod is not being recognised in itunes when plugged into the computer, i have uninstalled itunes and reinstalled itunes several times and it still isnt working, does anyone have any ideas what is the matter?

megz17, myself (munwaaaa) and a couple other have the solution for this on this site. Not sure how to surf to it exactly as i just added replies to the origonal post, but keep searching, if i find the link it will kick it to you.

My 2nd generation ipod will not show on itunes when connected

my 2 nd generation ipod does not show on itunes when connected

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

When i plug my 3rd generation ipod touch into my computer, itunes doesn't notice it, and the computer says it is just a digital camera. i can only see the images on it. Can anyone help?

When i plug my 3rd generation ipod touch into my computer, itunes doesn't notice it, and the computer says it is just a digital camera. i can only see the images on it. Can anyone help?

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

HT201413 one day i loggged on and all it said was acssecing itunes store but never got there. then a message came up saying "could not connect to itunes server. check your connection and try again later". what should i do?

one day i loggged on and all it said was acssecing itunes store but never got there. then a message came up saying "could not connect to itunes server. check your connection and try again later". what should i do?

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Why does the 7th generation ipod nano not have games

I want to know why the 7th generation ipod nano does not come with:
1- games
2- voice memo

1. The iPod Nano runs the Pixi operating system, not iOS and has too small a screen for displaying the game and controlling it.
2. Plug in a headset with a microphone: http://manuals.info.apple.com/en_US/ipod_nano_user_guide.pdf page 46.
3. Ignore the answer from AppleRulesTheWorld

IPod touch not recognised by itunes. have tried fix suggested in FAQs

Hi Guys,
I have a 32gb iPod touch, which recently had been running a bit slowly. As a solution to this i updated with the newest sowftware, and cleared all my apps. Still slow, so i decided to do a system reset from the settings function. This was fine but since then my ipod has not switched on, it merely switches on to the apple logo, and goes back off again. When i hook it to a computer, itunes does not recognise that it is connected and i cant do a system restore. I have tried the 'hold home and connect to cable' trick but with no success.Is this a problem that you have heard of before?ie is there a quick solution, or will it need some parts/software updated by apple?

Help please, from iPod Touch experts?
(Sorry Darraghjoneill, not an answer but extra questions.)
I've an 8Gb iPod Touch which was working fine until around iTunes9. Now it is not recognised in iTunes. I've been through all of the support docs and suggestions covering deinstalling and reinstalling iTunes (including iTunes8), AMDS, USB Drivers, etc. I've an iPod Nano which works fine with the same USB cable in the same USB slot and a 10Gb Classic that works fine through Firewire.
When connecting the iPod Touch it shows the "Connect to iTunes" graphic and does manage to start iTunes but then I get the "iTunes could not ID this iPhone properly, disconnect and reconnect". I do that and then get the "Unknown Error 0xE8000065" problem with the added complication that, whenver this appears it messes up Firefox so no new pages can be loaded and the only fix is to Reboot my whole PC. I also get this Firefox problem when stopping/starting/restarting AMDS.
Stupidly, I thought resetting the iPod Touch to factory defaults might have helped but it didn't so now I have a very shiny brick.
Any practical suggestions?
LeonSJB

IPod Touch not recognised by ITunes but my iPhone 4 works fine.

I am currently not able to sync my ipod touch as it is not seen by iTunes when I connect it.
I am using Windows 7 and the latest version of iTunes and have followed each of the steps listed at
http://support.apple.com/kb/TS1495
but still can't sync.
I have listed several key bits of information which I hope someone can explain.
1. My iPhone 4 sync's fine - same user account under windows, same usb cable.
2. When i plug in the ipod touch it starts to charge and iTunes appears to hang. e.g hovering over the file menu doesn't highlight the options. If I wait roughly 3 mintues iTunes starts responding again (file menu's are activated) but still doesn't recognise the ipod touch.
3. If I do this over and over again I 'sometimes' get iTunes to recognise the device but it presents the 'Restore from backup or restore to factory settings'. If I select restore from backup it then informs me the backup is corrupt. The randomness of getting to this stage has no consistent steps and i've been unable to get to this point over the past 3 days.
4. I recently bought a movie from iTunes and get the message 'The movie could not be played' and since getting this message i've been unable to get iTunes to see the device.
Any help greatly appreciated.

I've finally managed to get the device recognised my Windows. The solution was to take my ipod touch round to my friends house who own's an apple mac. Plugged into the Mac itunes instantly see's the device and everything is back to normal.
I can know get my Windows 7 machine to see the device in iTunes. The strange behaviour I see on Windows 7 box is, on plugging in the device iTunes hangs if I then unplug the device and reattach it (repeat this several times) eventually iTunes doesn't hang and sees the device.
Not at elegant solution granted but hopefully this may help someone out. This is obviously a software bug (is it that I am also syncing my iPhone?) as I've ruled out all the hardware involved.

IPOD TOUCH NOT RECOGNISED IN ITUNES OR MY COMPUTER

help ! my ipod touch isnt recognised in my computer ,nor in my itunes diagnostic program it says no ipod detcted .on my ipod touch 2nd gen screen it has the itunes symbol and a usb lead symbol.when itunes comes on it says itunes has detected an ipod in recovery mode ,you must restore before you can continue .i have tried restoring many times but itis stuck in a loop !! ive followed the apple support info about administrative tools and trying to reasign a new path /drive but when i get to the part where it says right click on the ipod symbol there isnt a symbol there !! help im going out of my mind !!

Hi,
Have you seen these support articles...
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Unable to Update or Restore
http://support.apple.com/kb/HT1808

80GB Classic iPod now not recognised by iTunes

All used to be OK but suddenly my 80 GB Classic iPod although being recognised by my PC is not recognised by iTunes. Sometimes a message comes up saying this, sometimes not. Have now updated to latest iTunes but no better. My old shuffle iPod is recognised OK. Help please, though I know there has been a lot of traffic on this subject.

This is typical of an iPod corrupted database.
Your iPod, as a hard drive is still recognized by Windows, but it's not identified as an iPod by iTunes.
You can repair this with CopyTrans Doctor http://www.copytrans.net/doctor.php

IPod is not recognised in iTunes

Hi
This problem has been driving me up the wall! Basically my iPod is not being recognised in iTunes (doesn't appear in the source list) or the Updater. It is recognised in Windows Explorer as it comes up in my "safely remove hardware" section. I have followed the Apple website advice http://docs.info.apple.com/article.html?artnum=93716.
I reinstalled COM interface, no luck. Went onto removing iTunes and reinstalled. No joy. I thought if I could completely restore my iPod it may shed some light but of course the Updater always says "Can't mount iPod".
I think I may have registered my iPod early this year, starting with a PC connection. Then updated it on a Mac. On the iPod menu>Setting>About>Format it still says Windows.
Hope the information helps with any solutions
Thanks
Steve

Jeff, and anyone else reading this. I did try assigning the iPod to another drive letter and it worked (to some extent). I'll run through what happened, including probably the one thing that I did completely wrong.
Before seeing this reply I thought I would completely wipe my iPod just by deleting the files through windows explorer (very silly, was just desperate). Came to deleting some of the music files and it said "...is not empty" so couldn't delete anymore.
Read the reply above and changed the drive letter, immediately informed my iPod did not have the latest update. Downloaded it and plugged it into my AC to charge (came up with that symbol). This is where it goes hazy, can't remember the complete order of events. Anyway, still no recognition from iTunes after a restart of the PC and iPod drive has reverted back to C. Changed back to N, goes through the process of Updater. I completely restore it and I think it came up with a command "Formatting failure. Disk write error". So I disconnect the iPod, comes up with the AC image and plug it in. GIves me choice of language, completely wiped the iPod without seemingly completing the restore on the computer.
Becomes hazy again. Tried to restore again (didn’t give the option of Updater as I have the latest on there now) and starts going through the process. It has now come up with a couple of messages while trying to restore “Formatting failure. Disk write error” and “Firmware update failure. Disk write error”. Also got a failure message on the toolbar “iTunes:iTunes.exe – Corrupt file. The file or directory \iPod_control is corrupt and unreadable – Please run the Chkdisk utility”.
By this time I had given up. Did the change of directory my brother’s iPod (always formatted for Windows) and his worked straight away. Out of curiosity I plugged mine in again, came up with the message error in the toolbar above but my iPod was suddenly recognised in iTunes. It reorganised the downloads, started uploading. Went to bed, left it on track 1690 loaded out of whatever it was. Computer was still on track 1690 in the morning, locked the computer. Restarted, checked my iPod, only 8 tracks had been loaded. Tried to restore, same messages. Now my iPod won’t turn on, accept to show the Apple logo and then the symbol with the folder and exclamation mark with the iPod support web address below.
Any ideas on what I should do? I can take it into an Apple store, but not for a while.
Sorry this is long but wanted to get as much detail down.
Thanks
Steve

Ipod touch not recognised in itunes v11.1.3.8 on Windows 8.1

Does anybody have any suggestions with issue of device not recognised in itunes on Dell laptop Inspiron running windows 8.1. Microsoft and Dell no suggestions.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

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