TS5185 Hello I bought a different phone and no longer have th iPhone, but I can not receive text messages from iPhone users what can I do, since I don't have the phone
Just bought a new Galazy phone, and I can not receive messages from family and friends that have an Iphone, and I no longer have the phone.
Contact Apple Support to deactivate iMesaage: https://www.apple.com/support/appleid/contact/
Similar Messages
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I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones
Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access. -
Ever since I add IOS7 I can not type text messages or emails. What can i do to fix the problem?
Ever since I add IOS7 I can not type text messages or emails. What can i do to fix the problem?
Reset your phone by holding down the home button with the sleep/wake button until you see the apple, then let go. Try it again.
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I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?
Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.
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I just switched to android from iphone and now can't receive any messages from iphone
I just got a new HTC One for work switching from an iPhone 4S, and now i can't receive any messages from iPhones.
I've been through the "My Support Profile" and unregistered my iPhone 4S from my Apple ID account, and unregistered my phone number from my apple ID and still i don't receive any messages from iPhones.I just got a new HTC One for work switching from an iPhone 4S, and now i can't receive any messages from iPhones.
I've been through the "My Support Profile" and unregistered my iPhone 4S from my Apple ID account, and unregistered my phone number from my apple ID and still i don't receive any messages from iPhones. -
How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help
http://support.apple.com/kb/ts5185
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I upgraded to a new Samsung Galaxy S 4 from an IPhone 4 and I can't get text messages from anyone who has an IPhone.
Speak with an AppleCare advisor either over the phone or by chat.
They will remove your phone number from the iMessage system. That's it! Otherwise after 45 days your phone nymber will automatically be removed from the system. Now or later, it's your choice.
http://www.apple.com/support/contact/ (choose Get Started)
Cheers! -
Can't receive text messages from Jersey in the U.K. Channel Islands
I switched from AT&T to Verizon earlier this year, and although the call quality and online service is better, I have noticed some deficiencies in the service that I would not have expected from the number 1 carrier.
In particular, I do a lot of business with Jersey, in the British Channel Islands. This is not to be confused with the state of New Jersey. Jersey is the largest offshore banking and fund administration center in the world, and is only less known than places like the Caymans because it runs a very clean and transparent operation. After switching to Verizon I discovered that I could send text messages to my client's in Jersey but they could not send text messages back. After numerous support calls I was eventually told that the problem with the Isle of Man was resolved. Duh! The Isle of Man is another U.K. offshore island but its not Jersey. On further discussion with the support group apparently the problem is a lack of partnership arrangement with Jersey Telecom (JT), the principal mobile supplier in Jersey. Verizon has arrangements with Cable and Wireless, and Airtel Vodafone in Jersey, but not JT. I don't know anybody in Jersey that uses C & W or Airtel, and I expect these services are not popular with the business community. I did speak to JT who confirmed the lack of an agreement and mentioned that they had agreements with AT&T, Sprint and T-Mobile.
Frankly I'm surprised that Verizon, does not have an arrangement with JT, and yet a minor player like T-Mobile does. The support people didn't even seen to be bothered by this. It was a "we don't have a sharing contract with them, and you can check on our web site to confirm this". I would expect "I'm sorry for such an omission, we will be right on fixing it."
It has made me question whether Verizon is a serious business service or more of a consumer orientated service.
I surely can't be the only Verizon client that needs to receive texts from Jersey!
Please don't make me switch back to AT&T.No I understood your problem, it is just that the only time I would text with partners it generally is when I actually there, everything while absent from the area I generally use Voice and E-mail for a bit more harder record keeping.
For VZW the best option for negotiating a contract that I would definitely back and support would be a JT client side pro rata surcharge if it would be necessary. The direct cost to VZW is not what I am concern with, but the cost JT might want to throw onto VZW for a contract.
Now to the more fun question at hand... I love teaching economics and I have mulled over those numbers dealing with the banking and trust industries in the recent past, and you are absolutely correct Hong Kong could never count. Hong Kong facilitates oversight of a great deal of activities, but no one [with any sense] would ever open shop there to actually do this work. I do think however with CIMA's reforms with the 2Gen Basel regs. Cayman Islands have most definitely cleaned a great deal of their dirty work up & their antics [not to say it does not exist everywhere including Jersey, but...] and they stand to be the largest in terms of pure monetary figures. However, that cannot be said without acknowledging that some of the backing servs. comes from the 'traditional' offshore islands. [and I would have not clue exactly what the size of the place is vs. others]
--kwm1337 -
I cannot receive text messages on my new samsung phone from any of my old iphone contacts. I was told that I need to close my icloud in order to fix this problem but i can't find a way to close my icloud account. Help...
You can try changing the password for the Apple ID you were using for iMessage on your iPhone by going to https://iforgot.apple.com. If that doesn't help, you'll have to contact Apple support for assistance: http://www.apple.com/support/contact/.
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We have 3 iPhone 6's in house. It takes 30 minutes most days to receive text messages. We have to reboot phones to get them to work but it's a temporary fix. Is anyone else having this problem?
Oh no! Lets get all of these devices to work as it should. Did this issue just start? What is your zip code? How does it work in other areas? Share further details so that I can assist! Thank you, LenaA_VZW Follow us on Twitter @VZWSupport
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Android phone not recieving text messages from iPhone
Hello. I am actually a current android user. I have the LG Optimus F6. My friend though has the iPhone 5s.
I have never owned a iPhone, this is actually my first phone I have ever owned.
Though I am in a bit of a problem as a lot of, but not all of the text messages that she sends to me I never recieve, it shows on her iPhone the green message as it is sent but I never received them.
I am trying to look for a solution to this if anyone could help. Thank youI Believe this is because your friend is sending iMessages ask them to resend an older text as SMS instead to see if this works. Hope it helps
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Help
Ok, all of your posts with "solutions" to the problem are great but many are incorrect and pointlessly excessive. All you need to do is simply follow these steps and there will, usually, be no actual NEED to contact AppleCare tech support:
1. Turn off iMessages on your mobile device that you are getting rid of.
2. (For some situations) Step 1, normally, will deactivate your number from the messaging database that Apple keeps. But, you have to actually TURN OFF iMessages. Otherwise, if you no longer have the iPhone or other Apple mobile device THEN call AppleCare tech support and let them know that you simply need them to De-Register the phone number associated with your Facetime and iMessages accounts.
***There is no need to reference the article TS5185 as they will simply do what you ask them to do so long as your word it right and don't make them have to probe and fish for more details. I repeat...."De-Register your phone number associated with your Facetime and iMessages"
3. Have your friends and family members that are using iPhones delete any and ALL previous conversation threads that they have from texting/messaging you saved on their iPhones.
***This is important because Messages remember where they originated and will always attempt to go back there even if you are trying to get texts to show on a new Apple device, like an iPad.
4. If you are attempting to get Messages on two Apple mobile device then follow steps 1-3 and then verify that all of your mobile devices have the EXACT same Send & Recieve settings. Once that has been established you can then initiate a conversation on either mobile device and you will be able to see the conversation take place on both devices. -
I cant receive text messages from iPhone users to my android phone
I recently purchased a Samsung Galaxy S5 after owning an iPhone 4s. All my contacts transferred but now I can't receive text messages from iPhone users to my android device. I read that I have to make sure that my Apple id is totally deleted. How do I do that?
See this from Apple Deactivating iMessage - Apple Support
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i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I am facing problem in using viber...can not receive any call from Viber whn keypad is locked and whn i unlock phone thn on opening viber i can see the missed call notification... kindly guide me there is any setting so0 tht i can receive viber calls whn my phone is locked even as i can receive calls on HTC
Hi,
This is an official representative of Viber Media.
Unfortunately we cannot change this feature due to Apple's restrictions. :/
For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber
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