TV Content Feedback

Hi Everyone,
We have a thread about this in the BT Vision board as well, so if you have BT Vision instead of YouView we'd really appreciate your thoughts in the other thread
We have been asked for some very specific feedback from the BT TV content team and we are hoping to call on the community to help us with the request.
The team would like some suggestions from you, for new TV series or programmes that you would be interested in being able to view via the BT TV Service.
They are specifically interested in series that you have watched, say series 1 of a programme and would be interested in seeing the 2nd or 3rd series.
It might be that you have not seen a series on BT TV and would like to suggest this as something that we could look to acquire in the future.
May we kindly ask that for this thread, you stick to the topic, any queries regarding currently screened programmes or problems with your service, please create a new thread so that we can pick up separately
We look forward to some great suggestions.
Thanks
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

It would also be nice to have classic tv - even old black and whites like I Love lucy, The **bleep** Van **bleep** Show
Old cartoons and black and white films. A whole classic TV and Film section.
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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Solved!
Go to Solution.

The mods were looking for suggestions for content a while back on this thread, http://community.bt.com/t5/YouView-from-BT/TV-Content-Feedback/td-p/1053140 - you could add the suggestion there. Basically, with on demand content, there needs to be sufficient demand for providers to be interested in being on the platform.
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1.
Scenario:
The SharePoint OOTB List has saved us a lot of time on managing mess data. It provides three forms to create/view/edit items, the ability to save the views we want with some specific filtering and sorting condition, versioning for easy restoring, and we
can make it advanced with workflow contains the specific business logic.
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2.
Introduction:
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As we can see, only the approved idea can be written as a content and only the approved content can be published.
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How it works
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1
2
2.1
2.1.1
Top menu
The top menu contains three elements:
A Drop Down menu for filtering data by team, it will refresh the other two parts with the filtered data:
A hyperlink “STATISTIC” links to a PowerBI report whose data source is the custom list.
A hyperlink “FEEDBACK” for collecting feedbacks:
The feedbacks will be saved in another list:
2.1.2
Information menu
This part will display the calculated data retrieved from the list within tiles, chart and ranking list.
The tiles can be clicked to filter and refresh the list view.
2.1.3
List view
A list stores all ideas and contents with the properties needed. It can be filtered by the Top menu and Information menu.
The customization on the OOTB custom list template makes it more powerful and more suit for this scenario:
1. An item leveled comment feature (based on OOTB Tags & Notes feature) for other users make comments to an idea or content:
2. Title column: When there is no attachment in the current item, it redirects to the default DisplayForm page. If there is, it will open the attachment (usually a .docx file) in Word Online in a new tab.
3. ECB menu: Add some custom shortcuts for popular actions:
4. A hyperlink column stores the hyperlink points to the website where the content is published to.
3.
How to achieve it
This solution will be hosted in SharePoint Online environment, so we do all the job using JavaScript, REST API and Client Object Model.
The Drop Down menu, tiles, rank list are generated with some HTML+CSS.
The Trend Chart, we take advantage of the Combo chart in the Google chart library.
The list view is hosted in a <iframe> which can be easily filtered and refreshed by just passing a generated URL with query string.
For the customization on the list view and the ECB menu, JSLink with Client Object Model would be OK.
3.1
Specific to every part
3.1.1
Top menu
3.1.1.1
Drop Down menu for retrieving filtered data and refreshing the display of the related controls
When user selects a team here, there will be a request sent out for retrieving items of the list. By default, the limit is 100 when using REST API to get list items, so we can append a “$top=1000” to require more items from server.
Code snippet like this:
$.ajax({
url: _spPageContextInfo.webAbsoluteUrl + "/_api/web/lists/getbytitle('" + listName + "')/items?$top=1000",
method: "GET",
headers: { "Accept": "application/json; odata=verbose" },
success: function (data) {
console.log("getListItems succ");
console.log(data);
error: function (data) {
alert("getListItems error");
//failure(data);
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We can get the values we want like this:
//get item Count
var arr = [], len;
for(key in data.d.results)
arr.push(key);
len = arr.length;
for(var ii=0; ii<len; ii++)
var team = data.d.results[ii].Team;
var month = data.d.results[ii].Month;
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//ary to store all counters for tiles: all/pendingIdea/pendingContent/my/approvedIdea/approvedContent
var aryAllCounters = [0,0,0,0,0,0];
for(var ii=0; ii<len; ii++)
//get pendingIdeaCount
if(data.d.results[ii].Statuss === 'Pending')
aryAllCounters[1]++;
Once all the numbers are ready, we can do the refreshing.
As the list view page is hosted in a <iframe>, all we need to do is passing a constructed URL with query string:
url_team = URL + "?FilterField1="+FIELD_MYTEAM+"&FilterValue1=" + sel_val;
$iframe.attr('src', url_team);
3.1.1.2
Hyperlink for popping up a dialog to collect feedbacks
The feedback dialog hosts another page which contains two buttons and one text area.
The HTML code of the FEEDBACK button:
<a id="feedback" href="#" onclick="javascript:openDialogBox('../SitePages/Feedback.aspx');">FEEDBACK</a>
The openDialogBox() function:
function openDialogBox(url){
var options = SP.UI.$create_DialogOptions();
options.url = url;
options.height = 130;
options.width = 425;
options.title = "Feedback";
SP.UI.ModalDialog.showModalDialog(options);
In the Feedback.aspx page, when user click submit button, we will save the content of the text area into the feedback list:
function addListItem()
this.clientContext = new SP.ClientContext.get_current();
this.oList = clientContext.get_web().get_lists().getByTitle('Feedback');
var itemCreateInfo = new SP.ListItemCreationInformation();
this.oListItem = this.oList.addItem(itemCreateInfo);
//set person field
var userValue = new SP.FieldUserValue();
//userValue.set_lookupId(this.currentUser.get_id());
userValue.set_lookupId(_spPageContextInfo.userId);
oListItem.set_item('Provider', userValue);
//Sets the specified field value
oListItem.set_item('Title', str);
//datetime field
var currDate = new Date();
oListItem.set_item('Submit_Time',currDate);
oListItem.update();
clientContext.executeQueryAsync(Function.createDelegate(this, this.onQuerySucceeded_add), Function.createDelegate(this, this.onQueryFailed));
3.1.2
Information menu
3.1.2.1
Tile shortcut
In the click event of the tiles, the code will pass a generated URL with query string to the <iframe>:
//filter list only
$tile.click(function(){
//distinguish tiles by id
var v = $(this).attr('id');
switch(v)
case S_MY_CONTENT:
url_team1 = URL + "?FilterField1="+FIELD_COMPOSER+"&FilterValue1=" + currentUsername;
break;
case S_PENDING_IDEA:
url_team1 = url_team + "&FilterField2="+FIELD_STATUS+"&FilterValue2=Pending&FilterField3="+FIELD_IDEATYPE+"&FilterValue3=Idea";
break;
$iframe.attr('src', url_team1);
3.1.2.2
Trend chart
The chart will be initialized with the numbers by month stored in a 3D array:
google.load("visualization", "1", {packages:["corechart"]});
google.setOnLoadCallback(drawVisualization);
function drawVisualization(ary)
// Some raw data (not necessarily accurate)
var data = google.visualization.arrayToDataTable(ary);
var view = new google.visualization.DataView(data);
view.setColumns([0, 1,
{ calc: "stringify",
sourceColumn: 1,
type: "string",
role: "annotation"
2]);
// Create and draw the visualization.
var ac = new google.visualization.ComboChart(document.getElementById('chart1'));
ac.draw(view, {
//legend: 'top',
legend: {
title : '',
//width: 0,
//height: 285,
vAxis: {title: "", format:'#',viewWindowMode:'explicit',
viewWindow:{
min:0
},ticks: ticks
//hAxis: {title: ""},
lineWidth: 4,
bar: {groupWidth: "60%"},
seriesType: "bars",
series: {1: {type: "line"}},
chartArea:{
colors: ['#A4C400', '#F9A13B']
3.1.2.3
Top contributors rank list
When retrieving list items, we can get the “AuthorId” which represents the id of the user in the siteUserInfoList. We run another request to retrieve all items in the siteUserInfoList which stores the username with the URL of profile.
Then we can use a hash table(provided by jshashtable.js) to store the user id, username and profile URL:
$.ajax({
url: _spPageContextInfo.webAbsoluteUrl + "/_api/web/siteUserInfoList/Items",
method: "GET",
headers: { "Accept": "application/json; odata=verbose" },
success: function (data) {
console.log(data);
//get item Count
var arr = [], len;
for(key in data.d.results)
arr.push(key);
len = arr.length;
var ht_authors = new Hashtable();
for(var ii=0; ii<len; ii++)
if(authorSet.contains(data.d.results[ii].Id))
if(data.d.results[ii].Picture != null)
ht_authors.put(data.d.results[ii].Id, data.d.results[ii].Title+'|'+data.d.results[ii].Picture.Url);
else
ht_authors.put(data.d.results[ii].Id, data.d.results[ii].Title+'|');
console.log("ht_authors.keys(): "+ht_authors.keys());
console.log("ht_authors.values(): "+ht_authors.values());
error: function (data) {
alert("error");
//failure(data);
3.1.3
List view
For the Comment button, custom title link and the custom published link of each item, we can use JSLink to achieve.
Comment button: It is supposed to be the OOTB “Type” column, I change the icon and modify the click event of it to pop up a comment dialog which take advantage of the OOTB “Tags&Notes” feature;
Custom Title link: As there will be two situations of an item: has attachment or not. We will need to run a request to get the URL of attachment and change the hyperlink of the Title field accordingly:
(function () {
// Create object that have the context information about the field that we want to change it output render
var linkFiledContext = {};
linkFiledContext.Templates = {};
linkFiledContext.Templates.Fields = {
//"Attachments": { "View": AttachmentsFiledTemplate }
"LinkTitle": { "View": TitleFieldTemplate },
"Published_x0020_Link": { "View": PublishedLinkFieldTemplate },
"DocIcon": { "View": DocIconFieldTemplate },
"MyTeam": { "View": MyTeamFieldTemplate }
SPClientTemplates.TemplateManager.RegisterTemplateOverrides(linkFiledContext);
function DocIconFieldTemplate(ctx)
var htmlStr = "";
var listId = ctx.listName;
var itemId = ctx.CurrentItem.ID;
var s = listId + "," + itemId;
htmlStr += "<img width='16' height='16' class=' ms-draggable' alt='Comment' src='"+_spPageContextInfo.webAbsoluteUrl+"/Shared%20Documents/img/comment-icon.png' border='0' ms-draggableragId='0' onclick='CommentIcon(\""+ s +"\")'></img>";
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var listId = s.split(',')[0];
var itemId = s.split(',')[1];
var url=_spPageContextInfo.webAbsoluteUrl+"/_layouts/15/socialdataframe.aspx?listid="+listId+"&id="+itemId+"&mode=1";
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SP.UI.ModalDialog.showModalDialog({
url: pageUrl,
width: width,
height: height,
title: title,
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var itemPublishedLinkDesc = "";
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itemPublishedLinkDesc = ctx.CurrentItem["Published_x0020_Link.desc"];
htmlStr = "<a href='" + itemPublishedLink + "' target='_blank'>" + itemPublishedLinkDesc + "</a>";
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itemMyTeam = ctx.CurrentItem.MyTeam[0].lookupValue;
htmlStr = itemMyTeam;
return htmlStr;
function TitleFieldTemplate(ctx) {
console.log(ctx.CurrentItem);
var itemId = ctx.CurrentItem.ID;
var itemTitle = ctx.CurrentItem.Title;
var listName = ctx.ListTitle;
var siteUrl = _spPageContextInfo.webAbsoluteUrl;
var listUrl = _spPageContextInfo.webAbsoluteUrl + "/Lists/" +listName;
var fileNames = getAttachmentsNames(listName, itemId);
console.log(fileNames);
var fileNameAry = fileNames.split("|");
var htmlStr = "";
//check the attachment existence
if(fileNameAry[0] != '')
for(var j = 0; j < fileNameAry.length; j++)
var fileName = fileNameAry[j];
var s1 = "<a class=\"ms-listlink ms-draggable\" onmousedown=\"return VerifyHref(this, event, '1', 'SharePoint.OpenDocuments.3', '1";
//1``https://microsoft.sharepoint.com/teams/spfrmcs
var s2 = "/_layouts/15/WopiFrame.aspx?sourcedoc=";
//2``/teams/spfrmcs/Lists/Content%20Pool
var s3 = "/Attachments/";
//3``137
var s4 = "/";
//4``[Forum FAQ] Highlight the list tab in Quick Launch when the list view changes.docx
var s5 = "&action=default'); return false;\" href=\"";
//5``https://microsoft.sharepoint.com/teams/spfrmcs/Lists/Content Pool
var s6 = "/Attachments/";
//6``137
var s7 = "/";
//7``[Forum FAQ] Highlight the list tab in Quick Launch when the list view changes.docx
var s8 = "\" target=\"_blank\" DragId=\"1\">";
//8``Highlight the list tab in Quick Launch when the list view changes
var s9 = "</a>";
var s = s1+siteUrl+s2+listUrl+s3+itemId+s4+fileName+s5+listUrl+s6+itemId+s7+fileName+s8+itemTitle+s9;
htmlStr += s;
//console.log(htmlStr);
if (j != fileNameAry.length - 1)
htmlStr += "<br/>";
//if no attachments, set the <a> point to displayForm
else
htmlStr += "<a class='ms-listlink ms-draggable' onclick='EditLink2(this,28);return false;' onfocus='OnLink(this)' href='" + siteUrl + "/_layouts/15/listform.aspx?PageType=4&ListId=%7BE54A4FBB%2DDDC2%2D4F7E%2D8343%2D8A1C78757CF4%7D&ID=" + itemId + "&ContentTypeID=0x010079A1D928FF77984C80BFEF1D65C3809F' target='_blank' DragId='0'>" + itemTitle + "</a>";
return htmlStr;
function getAttachmentsNames(listName,itemId) {
var url = _spPageContextInfo.webAbsoluteUrl;
var requestUri = url + "/_api/web/lists/getbytitle('" + listName + "')/items(" + itemId + ")/AttachmentFiles";
var str = "";
// execute AJAX request
$.ajax({
url: requestUri,
type: "GET",
headers: { "ACCEPT": "application/json;odata=verbose" },
async: false,
success: function (data) {
for (var i = 0; i < data.d.results.length; i++)
if(i != 0)
str += "|";
str += data.d.results[i].FileName;
error: function (err) {
//alert(err);
return str;
3.2
How to make them work together
When selecting an option in the Drop Down menu, the Information menu and the List view will be refreshed separately.
When clicking the tiles, only the list view will be filtered and refreshed, the other parts will not be influenced.
When items created/modified, the whole page will be refreshed to keep all the numbers in each part updated. A workflow will also be triggered to inform engineers or reviewers the progress of an item or content.
3.3
Other customizations
3.3.1
ECB menu and permission control
As we need to refresh the page when new item or modify item, we put all the form pages in a custom modal dialog and execute the refresh in the success callback function.
There are three roles: Site owner, reviewer and engineer. They have limited privileges according to the roles they are:
Site owner: Full control on the list, can see all the buttons in the ECB menu;
Reviewer: There is another list which stores the names of each team and reviewers’ names of each team. The reviewer has limited full control only on the team they belong to. To other teams, the role can be seen as a visitor;
Composer
(create owner): The one who contribute an idea. For the ideas\contents from other teams, this role can be seen as visitor.
The ECB menu they can see is:
For the visitor, the ECB menu will only display a few buttons:
The code:
(function () {
var viewContext = {};
viewContext.Templates = {};
viewContext.OnPostRender = OnViewPostRender;
SPClientTemplates.TemplateManager.RegisterTemplateOverrides(viewContext);
function OnViewPostRender(ctx) {
$("a[title='More options']").removeAttr("onclick");
$(".ms-list-itemLink").removeAttr("onclick");
$("a[title='More options']").attr("onclick", "showMenuList(this);return false;");
function showMenuList(obj) {
var itemId = $(obj).parents("tr").attr("id").split(",")[1];
//show ECB menu
CoreInvoke('ShowECBMenuForTr', obj, event);
var teamId = getCurrentTeamId("Content Pool", itemId);
var styles = "";
if (isSiteOwner("Technet SharePoint Team Owners")) {
styles = "li[text='Delete Item ']{display:block;} li.ms-core-menu-separator:last-child{display:block;} ul.ms-core-menu-list > li:nth-last-child(5){display:block;} li[text='Edit Item ']{display:block;} li[text='Upload Document']{display:block;} li[text='Approve']{display:block;} li[text='Reject']{display:block;} li[text='Add Publish Link']{display:block;}";
} else if (isReviewer("List1_FAQ_team", teamId, "Reviewers")) {
styles = "li[text='Delete Item ']{display:block;} li.ms-core-menu-separator:last-child{display:block;} ul.ms-core-menu-list > li:nth-last-child(5){display:block;} li[text='Edit Item ']{display:block;} li[text='Upload Document']{display:block;} li[text='Approve']{display:block;} li[text='Reject']{display:block;} li[text='Add Publish Link']{display:block;}";
} else if (isComposer(obj)) {
styles = "li[text='Delete Item ']{display:block;} li.ms-core-menu-separator:last-child{display:block;} ul.ms-core-menu-list > li:nth-last-child(5){display:block;} li[text='Edit Item ']{display:block;} li[text='Upload Document']{display:block;} li[text='Approve']{display:none;} li[text='Reject']{display:none;} li[text='Add Publish Link']{display:none;}";
} else {
styles = "li[text='Delete Item ']{display:none;} li.ms-core-menu-separator:last-child{display:none;} ul.ms-core-menu-list > li:nth-last-child(5){display:none;} li[text='Edit Item ']{display:none;} li[text='Upload Document']{display:none;} li[text='Approve']{display:none;} li[text='Reject']{display:none;} li[text='Add Publish Link']{display:none;}";
includeStyleElement(styles);
//get current team id
function getCurrentTeamId(listName,itemId){
var teamId="";
var requestUri = _spPageContextInfo.webAbsoluteUrl +
"/_api/Web/Lists/getByTitle('"+listName+"')/items("+itemId+")?$select=MyTeamId";
// execute AJAX request
$.ajax({
url: requestUri,
type: "GET",
headers: { "ACCEPT": "application/json;odata=verbose" },
async: false,
success: function (data) {
if(data.d.MyTeamId!=null){
teamId=data.d.MyTeamId;
}else{
teamId="0";
error: function () {
//alert("Failed to get details");
return teamId;
//check whether is owner
//Technet SharePoint Team Owners
function isSiteOwner(groupName) {
var flag = false;
var requestUri = _spPageContextInfo.webAbsoluteUrl + "/_api/Web/effectiveBasePermissions";
// execute AJAX request
$.ajax({
url: requestUri,
type: "GET",
headers: { "ACCEPT": "application/json;odata=verbose" },
async: false,
success: function (data) {
var permissions = new SP.BasePermissions();
permissions.fromJson(data.d.EffectiveBasePermissions);
flag = permissions.has(SP.PermissionKind.managePermissions);
error: function () {
//alert("Failed to get details");
return flag;
function isComposer(obj) {
var flag = false;
var userId = _spPageContextInfo.userId;
var composerId = $(obj).parents("tr").find("a[href*='userdisp.aspx']").attr("href").split("ID=")[1];
if (composerId == userId) {
flag = true;
return flag;
//check whether is reviewer
function isReviewer(listName,teamId,peopleColumn){
var flag=false;
var userId=_spPageContextInfo.userId;
// begin work to call across network
var requestUri = _spPageContextInfo.webAbsoluteUrl +
"/_api/Web/Lists/getByTitle('"+listName+"')/items?$select=ID&$filter=(ID eq '"+teamId+"' and "+peopleColumn+"Id eq '"+userId+"')";
// execute AJAX request
$.ajax({
url: requestUri,
type: "GET",
headers: { "ACCEPT": "application/json;odata=verbose" },
async: false,
success: function (data) {
if(data.d.results.length>0){
flag=true;
error: function () {
//alert("Failed to get details");
return flag;
//insert style into page
function includeStyleElement(styles) {
var style = document.createElement("style");
style.type = "text/css";
(document.getElementsByTagName("head")[0] || document.body).appendChild(style);
if (style.styleSheet) {
//for ie
style.styleSheet.cssText = styles;
} else {
//for w3c
style.appendChild(document.createTextNode(styles));
3.3.2
Workflow email customization
The email will only be sent to engineer or team reviewer in the three scenarios:
When engineer uploads an idea or content, reviewer will receive an email;
When engineer uploads a content to an existing idea, reviewer will receive an email;
When reviewer approve/reject an idea or content, engineer will receive an email;
The design of the workflow process :
The email design like this:
Email to engineer
Email to reviewer
Let us know if you are interested in it. Happy coding!
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

A good solution. Liked it very much. Can you please make it a technet blog for others.
[email protected]

Private app distribution: dev version / testflight / adobe content viewer / b2b distribution

Hi Adobe Community!
I am finalizing an app for my company that is supposed to be distributed only among our distributors. Apple rejected my Enterprise inquiry since our distributors are not our employees. I wanted to sum up my distribution options now and ask you for feedback. I do not plan to use App Store.
1. B2B distribution through apple
I can distribute custom b2b app through Apple, but it is available only in few european countries and this does not cover our needs since we cannot supply to all distributors. Also the process looks very complicated and I'd like to not use it.
2. Adobe Content Viewer distribution
If I tell my customers to download Adobe Content Viewer and sign in with my Adobe ID, the newest version of folios will be automatically downloaded to their devices?
Also on Adobe website it is stated that my folios should be automatically uploaded to Adobe servers - but they are not. From what I read on the forums I understood that it is only available to Creative Cloud subscribers, is it right? If I subscribe will I be able to use this way for as many users I want?
3. Developer version
Finally I know that I can distribute dev version. I will have to register devices UDIDs but they will expire (after what time?) and how many UDIDs can I register (I read in different places that I can have 50 or 100 testers).
4. TestFlight
What I undestood so far is that facilitates developeloper version distribution, but wouldn't I be able to use this tool to go around UDIDs expiration?
Thank a lot!

With DPS enterprise and Apple enterprise account, you can built and deploy enterprised signed app internally within your organisation. Create the app, deploy and host it internally, so anyone who has access to the link can download the app. Not sure if Apple terms allows your distributors from outside your organisation to access and download the app hosted internally within your organisation, check that with Apple.
If Apple terms does not allow, then you can use DPS restricted distribution method to deploy the app on the Appstore, but allow someone access to the content only if they are authenticated via the app, called direct entitlement or restricted distribution. Go here for details: Using restricted distribution with Digital Publishing Suite
Signing in to ACV does not automatically download the latest folio. Your folios are always uploaded on Adobe servers, you cannot host it somewhre else. Anyone can create, upload folios and see the folio in the Adobe Content Viewer. But publishing the folio to be available in an app requires DPS subscription.
You can register upto 100 UDID's on Apple dev portal. I don't think the UDID's expires so long as your Apple Dev account is active but the certificates expires exactly one year from the day it was generated.

DPS Feedback From Client: A Book Publisher's Perspective

Greetings,
I thought it might be helpful to both Adobe and other publishers to post some real-world feedback from one of our clients.
But first, some background:
We are a book publisher moving into the realm of book apps. Our book apps or not at all like their printed counterparts and mix in a bunch of new content and interactive features. Our apps are also not like magazines, which is what DPS feels like it was designed for.
We've been doing some testing with DPS, especially as it relates to a business model for us and our clients. We've also been testing resolutions, and figuring out the differences between single-issue and multi-issue apps.
I posted an overview of where our tests led us in terms of single vs. multi, here:
http://forums.adobe.com/message/4333151#4333151
and I posted some resolutions tests to see if an iPad 1/2 resolution app would look "good enough" on an iPad 3 (or the new iPad), here:
http://forums.adobe.com/message/4333426#4333426
and finally an overview of what we hope Adobe will do with single-issue apps and renditions, here:
http://forums.adobe.com/message/4333494#4333494
Below is a continuation of our DPS discovery process. At the same time we are exploring HTML5/CSS3/Javascript development with Baker. Although we've developed our own webapps, run everything in Amazon's cloud (ec2, s3) and have a development team familiar with everything needed to get a book app out via HTML, we are giving DPS a fair shot because we've invested so much money in Adobe's software and we'd rather our production team handle book apps instead of our development team.
With all of that said as a backdrop, we presented an interested client with the option of publishing two single-issue apps (iPad 1/2 and iPad 3) or publishing one multi-issue app.
Pricing wise, we kept our design fees the same with either option. The only pricing difference was $395x2 for the single-issue app route vs. a monthly charge to help us offset Adobe's monthly charge for the multi-issue app.
The questions from the client and answers from us went like this, in roughly this order:
Q: With the single-issue app, we don't pay an ongoing monthly fee?
A: Correct. It's just the up-front per-app fee.
Q: And in the multi-issue app arrangement, it doesn't matter how little our sales trickle in 6-9 months down the line, we're still paying the monthly fee if we want to have the app for sale at all?
A: Yes.
Q: Does either option limit us in terms of how long the app will be available for download?
A: No. Both options allow for ongoing sales of the app. The primary difference being you pay monthly to keep the app "alive" for multi-issue apps whereas single-issue apps live indefinitely with no monthly cost.
Q: So it seems like single-issue apps are the way for us.
A: From a pricing standpoint alone, yes, because most of your app sales will occur in the first month or two and single-issue apps do not carry any monthly costs down the line. That said, single-issue apps have some serious limitations.
Q: Like?
A: For starters, we would have to develop two apps to target iPad 1/2 and iPad 3.
Q: So the customer would have to make the choice? We are expecting the customer to get technical and figure out which app is for their device?
A: Yes. Renditions only exist in multi-issue apps, currently.
Q: Let's suppose we can get over that because eventually we will want to develop an Android version and a Kindle Fire version and in that case we are expecting customers to know which app works on their device...
A: Let me stop you there. Single-issue apps only work for iPad.
Q: So if we go the single-issue route, we simply can't ever develop an Android or Kindle Fire app?
A: Not as a single-issue app for any other platform than iPad. If it was essential you release on other platforms, we could look into converting the single-issue app into a multi-issue app later on, although we'd be looking at that monthly charge again.
Q: Right, which simply doesn't make sense for our app because of its timely nature.
A: We agree. Let's give up developing for other platforms for now and even indefinitely and focus in on just the iPad single-issue app development.
Q: Okay. So we release two apps, one for iPad 1/2 and one for iPad 3 using single-issue apps. What if we want to update the app down the road? Do we update both apps at once?
A: Actually, with single-issue apps, you can't update the app. Once it's submitted to Apple, it's locked in once and for all. Only multi-issue apps can be updated.
Q: That's another serious issue for us. Are there any other limitations we haven't discussed?
A: There are two more limitations: 1) Single-issue apps rely on the latest version of Adobe Content Viewer approved by Apple. Currently, version 19 of Adobe's DPS tools work with the Adobe Content Viewer that's approved and live in the App Store. That means we can develop your app using v19 of Adobe's tools but will have to hold off on updating to v20. This isn't so much a real issue as a potential issue. If, for example, v20 has some killer feature you really want to have, we simply couldn't use it. 2) Single-issue apps have no analytics.
Q: With all of these limitations, we're going to have to discuss internally which way to go. What's your recommendation?
A: All things considered, we think single-issue apps is the best solution now for your app. We have no exact target sales numbers in mind, but it's almost a certainty you will sell 80% of all app sales in the first 1-2 months. Knowing you want to keep the app available indefinitely means a single-issue app is the only way to go.
After two days and a few conference calls, the client decided to move forward with two single-issue apps, although a bit begrudgingly. We didn't pull any punches and let them know we expect Adobe to spend some time refining their pricing strategy and unifying the feature set as the technology starts to grow up. At this point, the seemingly wonky pricing structure and feature parity is the cost of being on the bleeding edge.
And we are now jumping into developing the app with DPS for our client. I should say, however, we are also working quickly to come up with a viable HTML5 route for publishing to avoid Adobe's system altogether. At this point I anticipate we will move to HTML in the next 2-5 months if Adobe's pricing/features don't start to move toward what we need. If we do jump to HTML, the answer to most clients' questions will be, "we can do that; for cheap; on all devices" and so on, which is a pretty attractive thing.
This ended up being considerably longer than I had originally envisioned, but my hope is it is useful for Adobe in refining the product and helpful for other publishers just starting down the DPS path.
Thanks,
Chris

Alistair,
Agreed. It wouldn't be right for us to pass on Adobe DPS' entire monthly charge to one client, and we have no plans to do so. We are still fine tuning the amount we would pass on to each client.
From our perspective, we are hesitant to invest anything at all in the multi-issue route because other paths to digital publishing/apps are looking more and more attractive. If we put out a handful of DPS multi-issue apps now (say, 4-5) then jump to HTML in 3-6 months, we will have to maintain Adobe's monthly fee indefinitely for the first 4-5 apps. It's as if we are paying Adobe for the right to be locked into paying Adobe monthly. No thanks.
From the client's perspective, even if the monthly amount we pass on is minimal, simple math shows at some point monthly sales will not cover the monthly carrying cost. When that point comes is pretty crucial to figure out, but it's likely it will come in month 2 or 3, which means the client would be forced to pull the app from the app store just 2-3 months after its release.
I keep trying to find a parallel for the business model in this new book app world. What is Adobe's role if we were talking traditional book publishing?
- The book store? No, that's the role of whichever app store the app is sold through (Apple's App Store, Android Market, etc.).
- The distributor? Possibly, since you could consider Adobe hosting the files as a type of distribution service (although, I'd prefer to host it all myself). If Adobe is the distributor, $0.30/download seems reasonable.
- The press? I suppose this could be argued since Adobe takes an input of files and outputs an app like a press takes an input of files and outputs a printed product. That's sorta like a press. But if that's the case, a per app fee (or even a per download fee) makes more sense than a monthly carrying cost. We don't pay our presses monthly after they've printed our books for the right to sell them.
Obviously, there's a flaw in thinking about this new world in old ways, but I'd still like to figure out exactly what Adobe's role is and why we (or our clients) would pay Adobe monthly. If, for example, Adobe's pricing scheme was something more like $400 per app created (with all features like renditions, updates, social sharing, etc.) + $0.30 per download to host the file with an option to bypass Adobe's (shaky) hosting service, we'd jump into DPS with no reservations and be publishing dozens of apps per year. Instead, we're dabbling with publishing one app and working as quickly as possible to find other solutions, which would eventually lead to converting our Adobe Create Suite based production team to an HTML/CSS/Javascript team.
Thanks,
Chris

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