Twitter - talk to me...

The only reasons I use Twitter nowadays are to complain at companies when their customer service sucks, ask companies questions when their customer service sucks and can't answer them, and tweeting or retweeting things to enter contests or win stuff. So if Spiceworks did Twitter stuff for contests, I'd probably participate.
As far as the last question, I'm not sure on the square root of a cheeseburger, but I do know that root beer squared is just beer, which is an important part of the equation.

Morning folks,
We're working up a couple ideas for in-person events that Spiceworks are involved in over the coming months, some of which would involve attendees tweeting @spiceworks to win prizes/get swag/say hi/make me happy.
I know a handful of you are on twitter, because we talk nonsense at each other, and share cat pictures and video game banter... but wondered what the wider picture is.
So:Do you use twitter?Would you use it at a show to win stuff?If you had to choose between Bacon and Bacon, what's the square root of a Cheeseburger?
This topic first appeared in the Spiceworks Community

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I keep getting a notification that says "Google Talk authentication failed"...does anyone know how to get rid of this? I tried looking for it in the apps but not really sure what google talk is or how to get rid of this message that keeps popping up.

How do i get rid of the message that keeps popping up that says "google talk authentication failed"????

funwidowlady,
Good afternoon! I'm glad I can be here to help with this error. In the device this application is identified only as 'Talk', so that be more familiar to you. First I recommend opening the 'Market' app on your phone, then Menu>My Apps to see if this application requires an update. It will display a list on top of all applications that need to be updated. If nothing exists, tap 'Home' and go into 'Settings>Applications>Manage Applications>Talk, then tap 'Clear Cache' and 'Clear Data' to remove the history of that application and stop the notifications. The app will remain on your phone for future use, if you desire to take advantage of it. Read more about Google Talk here
Thank you!
AdamE_VZW
Follow us on Twitter @VZWSupport

Does anyone else have trouble hearing the person you're talking to half way through the call?

Hello everyone. For almost 2 years now I have had this ongoing problem. I have called Verizon several times, stopped by the store several times and no one has been able to help me yet. I will be on a call and all of a sudden I can't hear the person talking on the other end but they can still hear everything I am saying. I have tried many times to figure out if there is something in common about the calls but there never is. I talk to people that are on land lines, cell phones from various wireless providers, I called them, they called me, day, night, different towns, different states - many, many scenarios. Same thing all the time. Sometimes it happens when I'm on the phone for one minute, 30 minutes, one hour - sometimes it never happens. I used to have the Verizon thunderbolt. I had it for about 10 months before it started happening. I put up with it until I was at my 2 year mark and upgraded to an IPhone 5. One hour after walking out of the store with the new phone it happened and has been happening still for the last year. I'm not lying when I say I have spent HOURS on the phone with Verizon and their technicians. The customer service reps always promise to call me back and they say "Don't worry I won't drop the ball. I'll call you when I get in on Saturday" and blah, blah, blah. My phone is used for work and it's embarrassing when you have to tell the attorney or anyone else for that matter to call me back because you can hear me but I can't hear you. I am beyond frustrated and am considering breaking my contract. Wish I could figure out on here how much that would be. HAS ANYONE HEARD OF THIS ISSUE BEFORE??? PLEASE HELP..

I'm sorry to learn that you have endured the audio issues outlined in your post for almost 2 years SusanLM1! This is certainly not normal! Let's get to the bottom of this issue, first please confirm your phone model; your mention that you have the iPhone 5 but your post is on the iPhone 5S forum. Also, share the iOS version currently installed on your phone. What is your ZIP code? Does this happen mainly while you make/receive calls from a particular location (home, office, etc)?
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

Verizon Customer Service is Terrible. How do I freaking talk to a real human?

I am signed up for auto-renew, but EVERY month, it fails to renew and my phone stops working and I need to contact Verizon to get it working again. ***? Right now, my phone DOES not work because my balance is 0. When I log in and check Auto-Renew this is what I see: Auto Renew active in amount of $45 with option: "Replenishes when account falls below $5 or is within 2 days of account expiration". The card is good. Why is it not renewing? Why do I have to go through this exercise every F^&*^*&^king month?
PHONE:
I called to talk to a real human. I called 611 from my phone and am told that wait time is longer then usual (interestingly enough I get this message EVERY time I call) but to wait on the phone to talk to someone. Every time the automated system hangs up when I do not select an option. There is not option to select that allows me to wait. Why is it telling me to wait for an operator and then hanging up on me?
CHAT
Your chat is busy and not taking new inquiries.
This is not due to an unexpected surge. This is your corporate executives refusing to allocate more money to customer service budget which is a direct result of Verizon having a near monopoly on the market and not giving a F&**&*K about its customers.
PHONE APP.
I get errors when I try to do anything on the phone app.
WEBSITE:
There are options to add money, but your UX designer should be fired. The options need to be clear about what adding money does. Does it renew your monthly prepaid plan? Or are you simply buying more data for a plan, if it is active. Confusing.
I hope a Verizon agent responds to this and gives me a direct line that I can call. Customer Service is not rocket science. You guys need to get your sh*&*&t together. I need the auto renew feature working on my phone. I do not want to have to go through all this again in a month. I paid one of my employees last two months to do this at a cost of about $50, each time she was told it would renew find the next month. Ridiculous.

I understand the importance of ensuring you have reliable service at all times Big_Bubba. Allow us to get to the bottom of your signal concerns. Unfortunately, with any carrier we can not guarantee signal inside a home, building, etc. due to home infrastructure. However, we do offer an accessory that may help boost signal in and around your home. For further information regarding our Network Extender click, http://vz.to/1vV6qON
Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

How can I talk to a person about my bill

How can I talk to a person about my bill?

gamon182,
We can help! The number for our Customer Support team is 1-800-922-0204. We can always help with general billing questions via our support forums here. Let us know if you need anything.
TrevorC_VZW
Follow us on Twitter @VZWSupport

How can I actually talk to a real human being who is willing to listen to my issue instead of trying to tell me I need to update all three of my phones or buy new ones?

I was a perfectly happy verizon customer for the past twenty years or so, including the wireless phone service at my home where I have lived for the past 14 years. Several months ago the service at my home just went to crap. We can no longer use our phones inside our home at all, we have to go outside to make or receive calls and even then they constantly drop. Incoming calls to our phones roll straight to voice mail and the phones never ring. Even when we do go outside to talk, we get one or occasionally two bars, but the signal is mostly one bar or none. We used to get awesome reception for many years. It is not our phones, my daughter cannot use her verizon phone at our house, my mother cannot use her verizon phone at our house, my sister cannot use her verizon phone at our house (she works for Verizon, Hawaii). I have tried for months now to get past the basic "you need to update your phone software", "you need to go to a store to have your phone checked", and "you need to buy new phones".
I would like to also add that we live in a rural area with no recent construction or anything else that might cause interference. We do not have any problems with our phones if we drive a mile down the road toward local tower. Something has happened that reduced the service at our home. I am now patiently waiting for my contract to end so that we can move to T-mobile or ATT, both of which which pick up very well in our home, unless someone has a solution to our problem that is not one of the three already mentioned above.

I understand the importance of ensuring you have reliable service at all times Big_Bubba. Allow us to get to the bottom of your signal concerns. Unfortunately, with any carrier we can not guarantee signal inside a home, building, etc. due to home infrastructure. However, we do offer an accessory that may help boost signal in and around your home. For further information regarding our Network Extender click, http://vz.to/1vV6qON
Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

How do I suspend my billing &/or talk to a live person?

I transferred my phone number to Google since I can't get Verizon signal at my new job. Now I cannot disconnect my Verizon account. I was on hold for 15 minutes last night, talked to a rep for 30 minutes, but after being placed on hold for the 4th time was disconnected. His supervisor was also supposed to call me back but never did. When I try to click suspend billing on my account, it won't let me. When I try to alter my device in my account, I can't. I was told the stores couldn't help me as I needed to speak with billing. I've been on hold for over an hour this morning waiting to talk to someone at customer service. I think I need a live person, but have no idea if there is someone actually answering these phones. I have a job (two actually) and can't spend all day on the phone! What do I do?

We would be delighted to assist today grumpe1. In order to resolve this issue we do have a few options. You can reach out to us by dialing *611 from your device, visit your local store http://bit.ly/3SdsA, or utilize an alternative contact method http://bit.ly/yN1P80. Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Unable to send or receive texts, talk to text not working, unable to talk to Siri. Two days now. Is it the phone? Is it the network? Do I really have to go dig out my old Blackberry to send a text after buying a $400 phone?

For the past couple days I have been unable to send or receive texts, can't use voice to text, can't talk to Siri.
Three reasons I have the phone.
$400 for a new paperweight. Just what I needed for Xmas!

We certainly don't want to lose you as a customer megarga! Let's partner together and get your wireless concerns addressed. When you received the iPhone, did you set it up as new or restored from a previously owned iPhone/Apple ID? What model iPhone do you have? If you have restored from a previous iPhone then how much available device memory do you have? As you share the details then we can customize a solution for you.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport

Connector Specific Error. Can anyone PLEASE tell me in plain english not techi talk how to fix this error?

Connector Specific Error.
Can anyone PLEASE tell me in plain english not techi talk how to fix this error?

Hey royhanif,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the connector specific error: www.blackberry.com/btsc/KB15294
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Please Help! Straight Talk Ported My Number From Verizon

I switched from Straight Talk to Verizon last month and had my numbers ported, everything was working fine until a few days ago. Now, I am going on day three of not having service. I stopped in at the Verizon store and found out that this is a known issue. Apparently, those of us whom had our numbers ported from Straight Talk recently to Verizon had our numbers ported back to Straight Talk. Somehow Straight Talk did this without our permission.
Our accounts are gone and we can't even access My Verizon for help as we are no longer have Verizon accounts. I was told by the store staff that the issue is being addressed; however, can you give me a time frame?   I am a first responder and need a phone for emergency activation and response.    I've sent multiple twitter and facebook messages with no response.
I'm worried that I'll lose the number I've had for 15 years and everything is linked to.
This NEEDS to be resolved ASAP!   As you violated my contract, I may just take my new phones to a more reliable provider.
Thanks!

    I'm sorry to learn of the issues outlined in your post outbounddan! Sounds like your phones were ported out to your previous carrier. Please be assured that we would not be able to port those numbers out to any other carrier. The process must be initiated by the other carrier with your authorization. We can certainly start the port-in process to get your numbers back to us if you visit this link http://bit.ly/qDhvBY
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

Video with Google Talk?

I have seen a few people on Twitter say they now can use Google Talk like Skype/Tango. Is there something I am missing because when i go into Google Talk, no option for video.

So far, I've either had the video fail to start, or only display the view from the back camera (that is, my desk and feet). If you press on your name in the list of Talk users, a dialog will pop up allowing you to enter a status message and set your status. Below that is a checkbox for Allow video and voice chats. You'll want that checked.
On the other hand, I still don't have it using the front camera despite this morning's Gingerbread update. The screen goes dark and stays there (until I press the back button); or the screen goes dark and then flashes back to a chat, refusing to even try video after that; or once I got the rear camera to work while my friend's phone rang, but he was away.
I'm hoping I can find some answers: this was the feature I looked forward to the most.

Called to Cancel, was talked into a discount plan and now I'm being told the discount isn't applicable to the plan I just signed up for??

On August 22nd I called to cancel my service being that my contract was over. My logic was simple. I really didn't use the phone enough to justify a $87/month payment. The young lady on the phone was very nice and presented to me the $60 plan that is unlimited talk and text with standard data package. After I told her where I work now since my old employee discount had expired she pulled up the data and said "good news, your new company also has a 22% discount with Verizon". After we did the math together she said that with the discount I'd be saving over $30 a month doing this plan with the employee discount.
Everything has been great so far. I went out and upgraded my phone to a new Iphone 5C, paid the upgrade fee of $30 and the tax on the free phone. Now this month I go to pay my bill at its at $63. I call and the rep tells me I was misinformed and that the $60 plan is a promotional plan and the employee discounts do not apply.
I'm stuck now since its been over 30 days since I signed up for the plan. The rep on the phone I spoke to today is very pleasant (his name was Kelley) and has tried all options to help but no option helps me pay an extra 22% out of pocket for the next 2 years!
I'm demanding that the 22% be honored in monthly or lump sum discounts. OR let me walk away like I wanted to do before without a any cancelation fees! I've been with Verizon 9 years now and have always been loyal. Not sure this event will keep me around a minute longer than I have to be!
Please help! Review the phone call from August 22nd and stand behind what your employee told the customer.....

We certainly don't want you to leave, O. I apologize that you were given inaccurate information. Unfortunately, we are unable to honor the 22% requested because the plan selected is a promotional plan. I apologize for the inconvenience.
ChaunceyM_VZW
Follow us on twitter @VZWSupport

How does a customer talk to a real person?

How does a person talk to a real person at Verizon these days. I have been trying for three days to get help. I am on hold an average of 45 minutes before I hang up feeling frustrated. I can't get a live chat or send an email, so what can a customer do? I am so fed up with Verizon and there bloody contracts are ridiculous. Every little change requires a contract renewal. I am soooo frustrated!!!!

No need to spend time on the line havan! We would love to assist you right here. What's going on? How may we help out?
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Iphone 5s hangs up when talking. Verizon rep said it needed to be calibrated or sensor adjusted, how do you do that?

Every time I talk on my iPhone 5s, my cheek hits the face time button or just ends the call. I was in a Verizon store and they told me the sensor needs adjusting or it needs to be calibrated but I didn't have my phone with me at the time. I can't find anything that says how to do this.

KimSA,
I am sorry to hear that you are having issues with your device. Unfortunately, we are unable to calibrate or adjust any of the sensors on the device. We encourage you to look into a bluetooth so that you do not have to have the phone up to your face. You can also try speaking on speakerphone.
RobinD_VZW
Follow us on twitter @VZWSupport

I have a problem with downloading app (Twitter) from App Store.

I have a problem with downloading app (Twitter) from App Store. I don't want this app. It is not downloaded yet, the download is still in progress. I have limited data plan and I don't have a chance to finish the download via PC. The size of the app - 33 mb. Could you please cancel the download process so I will be able to remove the icon.

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
Are you able to connect to a wifi network - tapping the app should pause the download of the app and change it to 'waiting', so you should be able to pause the download until you have access to a wifi network.

Twitter - talk to me...

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