Two questions when upgrade SG500X-24P switch Firmware

Below is my switch detail information,
System Description: 24-Port Gigabit PoE with 4-Port 10-Gigabit Stackable Managed Switch
Firmware Version (Active Image): 1.2.0.81
Firmware Version (Non-active): 1.2.9.44
Boot Version: 1.2.0.12
Q1: upgrade FW to sx500_fw-12944.ros and active image-2 then reboot switch.
after switch reboot, GUI still show Active Image is 1.2.0.81.
Q2. when try to upgrade FW:Sx500_FW_1.3.0.62.ros. GUI show FW format error.
I have try to upgrade from HTTP/HTTPS and TFTP, but got same result.
thanks.

Hello Joshua Roeder,
of course, I click Apply before rebooting.
and the firmware info after rebooting is:
Firmware Version (Active Image): 1.2.0.81
Firmware Version (Non-active): 1.2.9.44
one thing i don't understand is i have to set my default password again when login to GUI after reboot.
error messgae for my Q2:
Upgrade/Backup Firmware/Language
Bytes Transferred:
0
Status:
Copy failed
Error Message:
Copy: Illegal software format
thanks again.

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tony5429 wrote:I discovered that the open-source b43 firmware recently added support for the chip.
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tony5429 wrote:1. With b43, would I still need to rebuild/reinstall the package every time the kernel is upgraded?
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Terence Devlin wrote:
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iantoole wrote:
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Two questions when upgrade SG500X-24P switch Firmware

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