Unable to buy token after submitted credit card detail
hi,
after submitted creditt card detail I got a message : your purchase could not be complete please cntact apple support,
please help , thanks
So then do what it says and contact apple itunes support. these are user to user forums, so nobody here can help with billing issues.
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Get error message after accepting credit card details
Hello, I am signing up for free trial of Windows Azure, after my credit card details were accepted, the following message was pop-up after I finalize the registration. Anyone know why?
"Sorry! We could not complete the transaction using this payment method. Please contact support."Hi,
Thanks for your feedback!
Because this issue is more secret, we can't get detail information and give useful advise to you, I would like to suggest you to try the one that mentioned by Tabrez at:
http://social.msdn.microsoft.com/Forums/en-US/7a2acffb-6419-4a3d-8fb4-c8258790a2bb/why-cant-i-sign-up-for-the-1month-free-trial
[quote]
Contact support here:
https://support.microsoft.com/oas/?prid=14238.
-tm
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Best Regards
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HT201359 How can I create apple Id without submitting credit card details
How can I create apple Id without submitting credit card details
There are instructions on this page for creating a new account withou giving a credit card number : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click on 'create Apple id' when 'buying' it
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I have credit in my itunes account but cannot purchase anything as it asks me to update expired credit card details - which I do not want to do. All was fine until I updated to IOS 7
How do I sort this?
ThanksThe iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
(111480) -
HT1918 Purchases not going through after updating credit card details.
I recently updated my credit card details, when I try to make a purchase now I am directed to iTunes support.
We are just users here and can not help you. Do as directed and contact iTunes Support.
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Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?
From that HT3702 page :
If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two -
i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?
Is this a pre-paid card thing? Or different billing address than your iTS account?
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I have an apple id and also have the credit card details in it. I am trying to buy credits on Viber, but it is not purchasing and telling me to contact Apple iTunes support center. What do i do now?
Contact Apple iTunes Support Center as directed in the message.
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Hi
I am unable to use my TV Apple as it keeps asking me to verify my account - I have recently changed my credit card details - how do I verify
thankshttp://support.apple.com/kb/HT5621
In short, you have a problem we can't solve.
I suggest you contact Apple support and make an appointment to get help. Expect to pay for it. -
I've bought books and now want to buy another but don´t accept my credit card details, why?
I've bought books and now want to buy another but don´t accept my credit card details, why?
Nobody here could possibly know why your credit card is not being accepted. We don't work for Apple, we are just other users voulnteering out time to help.
Did you get any message from when you attempted to make the purchase? Did you review your credit card details in your iTunes account? Did your crest card expire and you forgot about it? -
I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
I couldn't buy app from my credit card...please give me the solution, I couldn't buy app from my credit card...please give me the solution
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918
Jinnah1951 wrote:
I couldn't buy app from my credit card..
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Why can I not log into The app store after changing credit card information?
Why can I not log into the App store after changing credit card information?
DNS -
Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
Open DNS;
http://www.opendns.com
208.67.222.222, 208.67.220.220
Google Public DNS;
https://developers.google.com/speed/public-dns/
8.8.8.8, 8.8.4.4
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