Unable to Collect Payment

Some days ago I received an e-mail informing me that Adobe is unable to collect my monthly subscription, however my card has not changed and had been billed successfully for the last few months. I contacted support via chat and has asked to update my payment info, but checking it, a credit card that I don't own has appeared in my payment info, obviously that payment method isn't going to work. I queried why this card has appeared against my account and the representative couldn't answer me. he has escalated my problem (now case No: 211871934) and I would be contacted within 24-48 business hours. I am not going to update my card details until I know why my account has this spurious card in it - how secure is my account? (btw, I updated my password upon receipt of the e-mail advising this because of the security breach some weeks ago).
Guess what, I haven't been contacted as promised and my business is counting down the days until I can now longer operate because Adobe can't/won't help me.
I think escalation of problem via support means completely forget about the customer who has the problem. What customer service does Adobe operate?

Is there anybody from Adobe who can help me with this?

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TS1424 My membership was terminated when iTunes/Netflix was unable to collect a monthly payment due to an expiration date change on my credit card. Were you able to restore your acct. and how? Thanks!

My on-line membership to iTunes/Netflix was terminated when one of them was unable to collect my monthly payment for December 2013. The expiration date on my credit card had changed. I didn't know I had to notify them of that change. I've never had to notify any business, ever, since I've had a credit card. I've written them emails giving them my new expir. date and asking how I can settle my account but, so far, have received no response other than notes from both iTunes and Netflix announcing my cancelled membership. I just want to give them the 8 bucks and settle my acct. Help! Jack

Hello, Jack.
Thank you for the question. Once you update your payment information in iTunes for the expiration date change you should be able to renew the subscription to Netflix. The steps in the first article walk you through updating your payment information. Once this is done see the section labeled Managing auto-renewing subscriptions on a computer in the second article below.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
iTunes Store: Purchasing and managing auto-renewing subscriptions
http://support.apple.com/kb/ht4098
Hope this helps,
Jason H.

Unable to collect universe information

We have installed Information Steward 14.2.1.220
I have created a Integrator to collect information on BI4.1 environment, when the integrator is scheduled, run is successful and universe information is not loaded to database tables.
Following distinct warnings/Errors are raised.
1. [W] 2014-05-22 08:41:00.018 Unable to collect universes.java.net.SocketException: Connection reset (CMM-10273)
2. [E] 2014-05-22 08:41:22.341 Universe [/Universes/eFashion]. Failedto collect metadata for Universe Unknown Error : eFashion (CMM-10117)
3. [W] 2014-05-22 08:41:59.641 WebI document [Web IntelligenceSamples/Mobile Samples/Input Controls & Filter Demo]. Unable to establish Universe Object relationship. Class [Store] does not exist inuniverse [eFashion]. (CMM-10077) (CMM-10074) (CMM-10130)
Note:
1. No extra content is developed in this environment only default
universes and reports along with installation are present in system.
2. Administrator user is used to configure Integrator.
3. Also tired to add some universes and reports and same errors/warnings while running the integrator.
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Business Objects:
SAP BusinessObjects BI Platform 4.1 Support Pack 2 Patch 3
Version: 14.1.2.1216
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SAP Information Steward Version: 14.2.1.220
Can someone help me in fixing these issues.
Thanks,
Suresh.

Hi Suresh,
As per the log you attached, the following i understood,
1. Unable to collect Universes - Due to Connection Reset
2. Failed to collect metadata of Universe eFashion
3. Webi Document - Unable to define relationships with Universe - Due to Class is not exists in Universe
And you clearly mentioned that, nothing new developments are there in BI system and you used Administrator account to extract the metadata.
Suresh, you please do the following tests, which will help you to fix the issue:
Log in to IS Server, where you installed the Metadata Integrators,
1. Try to access the Universe eFashion from IDT / UDT tool
2. Perform Integrity Check on Universe (especially check the Connection Test is passed or not)
3. Check the Business Layer of eFashion Universe, whether all the classes are exists or not
4. Open the eFashion related WebI document in Rich Client and run the report to check whether the report is running or throwing an error.
These test will help you to find the root cause for the above issue.
Thanks,
Ramakrishna Kamurthy

Unable to collect Update/Transfer rules Info & Data sources from BI content

Hi,
We are tyring to activate Infoprovider 0PY_CO2 from BI content by selecting the option - In data before. BI is unable to collect all corresponding objects such as Update rules, Info source, transfer rules and the data source for the selected Infoprovider. Only Info area and associated info objects are being collected for the installation.
We are experiencing same problem whilst acitvating most of the info providers. However, in some cases, either of these objects get activated but not all the necessary objects that feed data to the Infoprovider (cube or multi provider).
Also, Infopackages and Info object catalogs are not being collected for any objects activated/installed so fare from the BI content.
We are trying to activate BW 3.5 content on the BI 7.0 environment. BI Content release is 703 and support pack level is 008.
Kindly share any pointers to troubleshoot this probelm please.
Thanks
Venkat

Shiv,
For some Info providers, all associated info objects(including transfer & update rules and info source and data sources) are getting collected and got successfuly installed. But this is true for only 10% of the Info providers that we have installed so far.
Remaining all the objects, we are unable to proceed further.
Thanks
Venkat.

Ciscoworks unable to collect config in RME due to firewall?

My CW is unable to collect the config in RME
I'm using CDP, OSPF, and BGP for discovery..
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Your input is greatly appreciated.

Im running RME 4.3.1
Attached is the screenshot [2] of unsuccessful configs archive and inventory collection failures.
Here are e error messages:
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Could not detect SSH protocols running on the device TELNET: Failed to establish TELNET connection to 10.x.x.x - Cause: connect timed out.
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HT5552 I am unable to setup payment method using American Express.

I am unable to setup payment method using American Express.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Unable to collect real and imaginary data from labview for hp8510C

Hi,
I have been trying to use LabView to collect data from hp8510C. I downloaded the drivers from NI website. I am able to sweep frequency (using vi called Agilent 8510C Frequency Sweep.vi) and see different S parameters on Network Analyzer screen but I am unable to collect any data (real and imaginary values). Please help.

Howdy deepi,
I'd like to know a little bit more about how you're connecting to your instrument (GPIB, serial, USB, Ethernet). NI has a great program called Measurement and Automation Explorer that can check low level functionality (*IDN?) of your device to ensure hardware functionality. For general help with LabVIEW, check out Instrument Control in LabVIEW. For some more instrument specific help, try GPIB, USB, Serial, or Ethernet Instrument Control. This should get you going.
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Unable to collect sufficient entropy?

We recently upgraded all our 2960 switches to IOS 15.2. Now on all the switches, we get this alert about 5 times an hour from each switch. What does this mean?
%ENTROPY-0-ENTROPY_ERROR: Unable to collect sufficient entropy

I get the same problem, but only on one switch out of four. In my case, the four switches are 3560-X that are licensed for IPBASE and are running 15.2.(2).
The four switches have nearly identical configurations aside from VLAN numbers and IPv4 addresses, which makes me wonder if I missed something on the one switch giving me trouble.
If this can't be disclosed, I too will submit a TAC request. Strike that; installing the NOMACSEC version of the software eliminated this for me. Our environment doesn't support wired 802.1x authentication anyway, never mind MACSEC, so the switch doesn't need to gather entropy for MACSEC encryption.

TS4009 Unable to update payment information to complete iCloud storage renewal, tried over 4 times and different cards

Unable to update payment information to complete iCloud storage renewal, tried over 4 times and different cards

I had the same issue, Sent Email offering £7.99 for 25 GB. Then sent me an Email at 2.52AM saying I needed to update my payment method although they had just refunded to it. Then 7 hours later, I had tried to before work at 7AM and thought, "as it won't let me do that on my iphone, I'll do it at lunch." Sadly at 9:56 am UK time, They reduced my storage.
Having Wasted an hour on the phone tonight, they first tried to explain that £7.99 is More than £0.79 times 12. Doh!
That was followed with lots of being on hold and then being told "We can't go back, We Can't make a refund. We agree it was short notice and that we didn't do it well, there are lots of issues about this and also that we never offered you that (till the saw the email)" So no better off and now having to pay more for same service. That's pretty poor service all around. I have to upgrade as All my files, Backups and Emails are inoperative Till I do so.
That's pretty bad for a company of this size, Guess they need some more bad press at the moment.

Unable to process payments

Whenever I try to buy anything, I just get a dialogue box saying, 'The iTunes Store is unable to process payments at this time. Payment processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later.' It's been like this now for about four or five weeks. I'm pretty sure it's not my ISP or security, because my brother is able to make purchases on the same connection without problems, and the security is configured to allow it.

I don't think it is, I've been able to use my card for other things in the intervening time, and I know I have funds.

Gkbisd Unable to collect cdhash error code 100024

What is process/daemon gkbbisd ?
What is cdhash? What means "error code 100024" ?
One example message:
07/03/2014 9:17:24.443 PM gkbisd[246]: Unable to collect cdhash for /System/Library/CoreServices/Install in Progress.app (error code 100024)
I have hundreds more
"/System/Library/CoreServices/Install in Progress.app" ??

It looks like gkbisd is used for verification of code signatures for GateKeeper (the thing that asks you if you really want to open an app when you open it for the first time). It was only added in 10.9.4.
I was getting the same log messages, and found that removing its database and restarting the process stopped the messages from occurring.
Open Terminal and do the following:
sudo killall gkbisd
sudo mv /private/var/db/gkbis.db /private/var/db/gkbis.db.backup
sudo /usr/libexec/gkbisd &
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This will kill the gkbisd process, move the database (so it has to build it again), and then restart it.
If you're comfortable with the command line then there should be no harm in deleting the database rather than moving it.

Im trying to collect payments thru PayPal, however I get an error that my email address is not confirmed in paypal

I created a form in Adobe Forms Central to collect payment thru my PayPal account, however in the registration process after granting permissions to link the accounts, I get an error from Adobe that my email address is not confirmed in PayPal, when indeed it has been confirmed. I double checked the email setting in PayPal an the address is confirmed.
Error Message: [ref: formFailedRegPaypalEmailNotConfirmed]

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

"Some problem" is really not much information
Some links that may help
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-wrong email https://forums.adobe.com/thread/1446019

Using "User Input" in "Collect Payments" instead of "Fixed Amount"

I've enabled "Collect Payments" on my form and I need to allow "User Input" instead of "Fixed Amount". I'm stuck... How do I do this?

Thanks Josh. I Appreciate it.
I did figure it out about 10 mins after I posted the question but thanks again man
Tom Ruley
Founder and President
The National Remember Our Troops Campaign, Inc.
P O Box 34093
Baltimore, Maryland 21221
Website: http://www.nrotc.org
     Email: [email protected]
    Phone: 410-687-3568
        Fax: 443-596-0730
Please remember our troops, our veterans and our military families. Try to do something... anything... to honor their service and sacrifice

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I need to set up an event page that will collect payment from participants for attending the event. Is it possible to set up the associated web form to allow the user to input the number of tickets they are purchasing for the event, and have it calculate that new amount based on that input field? If so, how do I go about that?
Thanks, Linda

Hi Linda,
Once you include payment option and web form in your booking it will take payment for that booking. You must though have a seamless payment gateway for that to work.
http://helpx.adobe.com/business-catalyst/partner/add-event.html
http://kiyuco.com/business-catalyst-modules/bookings

Unable to Collect Payment

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