Unable to combine microcsoft word or rtf files when creating a .pdf

We cannot add microsoft word or .rtf files when trying to combine them into a single .pdf file..
When you click on Add files..the word or .rtf files are greyed out and you
cannot select them..
We are using Mountain Lion OS (ltatest version) and adobe acrobat version 10.1.5

Before Acrobat XI, it was only possible in Windows, not on a Macintosh.
http://indesignsecrets.com/new-acrobat-xi-and-reader-xi-can-change-workflows.php
"In previous versions of Acrobat, Mac users were stymied when you wanted to open a Microsoft Word, PowerPoint, or Excel file into Acrobat to convert it to PDF, or to include these files when combining documents together. Now, if you have Microsoft Office installed on your Mac, you can include these files. (There are still no PDF Maker plug-ins installed on the Mac, and hyperlink and bookmark export from Word is not yet supported.)"

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Log files when creating a pdf from PDFMaker Office COM addin

Hello,
I just bought Acrobat Standard to create pdfs on Word 2013.
I'm making a catalog using this two softwares, Word 2013 (latest version with all updates) and Acrobat XI (latest version, 11.0.06). Unfortunately things are not working as I wish, and on some documents almost at the end of the transformation process, it can't save the pdf file or it gives a major word error, exiting word.
When the transformation process is running/ending, are there any logs created to see what happens in case of errors?? If yes, where can I look up for them??

Sorry, but when the pdf is created or not (like when happens on this particulary case), I don't see any logs on the same folder.
Let me try to explain my problem in depth. I have a docx, a big file with 200 pages. It's created with Word 2013 but using the 2010 docx format for compatibility reasons. I beggun using the Word x64 but now I'm using the x86 and the problem happens on both and in the same ways.
First. If I try to convert the whole document, most of the times (I'd say 70%) the pdf doesn't get created or the rest of the times (30%) It causes a crash to Word with a dll error. Normally it halts (whether it doesn't create the pdf of halts word) at a certain page, after repaginanting all pages and when it says that is creating page nº X.
I already pinpoint, more or less, where the error is. The error is located on the first pages, more exactly on the index pages. It's not a index created by the Word, it is a set of pages that I manually built with a grid of pictures with each one having a hyperlink to a designated bookmark to a desire page on the document. If I "pdfmaker" the rest of the whole document (without the index pages) I can get the pdf created.
So, the index is where the problem resides. On this thread, http://forums.adobe.com/message/5816803#5816803 , you will see that I had a another problem due to the method used on Word 2003 about hyperlink of images that no longer works (when exporting to pdf) on the latests words versions, at least on the Word 2013. The pdf file was created with no problem, but on the pdf the hyperlinks were not created due to something that M$ has resolved to change between Word 2003 and Word 2007. I found a way to fix that (listed on that thread link). But as I like to invent, on the Field box, on the field options, for this time, I decided to choose the option "Data not stored with the document". That is what is breaking the pdf conversion. Too bad. Now I have to clear the index all the way and start again from the beggining but without that option. I already remake 3 pages and after the conversion the pdf is created. I have to finish the index redone once again and then create the full pdf document to see if any of those errors/halts happen again.
I just wish to see a adobe log to see what type of error this bug produces so it would be possible to adobe crush the bug
P.S. - Sorry if I was too confusiong for anyone to understand what I'm trying to say here
Message was edited by: Onesolo

Maintaing the formulas from an existing excel file when creating a pdf form

Im sure its been asked but I would like to maintain the active formulas in my existing excel (2013) file when I create a new form utilizind Adobe Acrobat XI Pro.
Thanks,

Not possible. You have to re-create them.

I am unable to open attachments (Word Documents, Excel file, Adobe) from my Gmail with Firefox.

I am unable to open attachments (Word Documents, Excel file, Adobe) from my Gmail with Firefox. My computer freezes when I try to open the (email attachment) file. Task Manager says "not responding".
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While I use FireFox, SeaMonkey (Mozilla) and others, where I can choose in preferences the helper applications to open from the browser, Safari has different methods; so if you can change this in the preferences or settings of Safari in a later version I am not certain.
You could see what the defaults are by using Safari help menu to open the Installed plugins, and maybe find out what happend to Adobe reader plugin. Could be it was 'sandboxed' in a later OS X and needs to be installed differently to be accepted as safe.
It is easier to set how a file type is handled once it is inside the computer and not held in the browser; by file type in general or specific to each single document. I do both, and seldom let an a browser do these things due to security considerations. I download and open them, only then if I feel they are safe.
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I am a weekly newspaper editor. For years I have written my articles on a PC at home using Microsoft Word 2000, saved them to disc as RTF files, transferred the RTF files to our Mac (running OS 9.2.2) at work, and placed them into PageMaker 6.0 documents with no problems.
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My organization has just pushed out Office 2013, and one person has had trouble when she combines files to create a pdf. At first, it seems like the process works, but when it comes to the "Merging Files" stage, it hangs up - it doesn't even finish converting the first file. It stays like this for a very long time, then a small pop-up comes up and says "Acrobat failed to send a DDE command."
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suicot,
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Hi all! I vaguley remember in the past that there is a preference to automatically delete a .ps file after creating a pdf. Can someone remind me of how to do this? I'm using Distiller version 9.2.0. Thank you so much!
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PS: I'm creating the .ps file from Quark 7, if that makes a difference.

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I have a Word document and a Visio drawing with multiple pages, and I would like to combine them together into a pdf file. Both documents have internal links and links to each other, and I would like to maintain them when converting to pdf (so that I do not have to re-add them through Acrobat). Word anchors are specific words on a page, and Visio anchors are specific pages in the drawing. I can maintain Word bookmarks as named destinations through OpenOffice, so that isn't a problem.
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Basically, the question is: can I combine two interlinked PDF files so that the links in each go to the correct views in the merged PDF? If not, is there a third-party application that will?
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Hi all,
I am having a problem displaying RTF files created in Word 2002/Office XP in a JEditorPane.
Our code, which does the usual stuff:
JEditorPane uiViewNarrativeEda = new JEditorPane();
uiViewNarrativeEda.setContentType(new RTFEditorKit().getContentType());
FileInputStream inDocument = new FileInputStream("c:/temp/testing.rtf"); uiViewNarrativeEda.read(inDocument, "");
inDocument.close();
works just FINE with RTF files created in Word 97, WordPad etc, but it seems that Word 2002 adds some tags to the RTF file that the RTFReader cannot handle.
For example, I believe the following exception is due to the new \stylesheet section that Word 2002 adds to the RTF file:
java.lang.NullPointerException:
 at javax.swing.text.rtf.RTFReader$StylesheetDestination$StyleDefiningDestination.close(RTFReader.java:924)
 at javax.swing.text.rtf.RTFReader.setRTFDestination(RTFReader.java:254)
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 at javax.swing.text.rtf.RTFEditorKit.read(RTFEditorKit.java:129)
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 at javax.swing.JEditorPane.read(JEditorPane.java:387)
Does anyone have similar problems or knows how I could get around this?
I thought about writing a parser that replaces the \stylesheet section with one that works but that seems a lot of work and it does not always work (I tried that by copying and pasting...).
Maybe I could replace the RTF converter that Word 2002 is using with another one - but how?

Hello again,
I found out that the 2002 version of MS Word writes a lot more of data into the file than e.g. Wordpad does.
There is one section that causes the problem, its called "\stylesheet".
My workaround (working in my case) is to wrap the input stream of the RTF document and remove this section (only in memory).
See example implementation:
<<<<<<<<<<<<<<<<<<<<<<< SOURCE CODE<<<<<<<<<<<<<
* Copyright 2004 DaimlerChrysler TSS.
* All Rights Reserved.
* Last Change $Author: wiedenmann $
* At $Date: 2004/03/31 11:08:54CEST $.
package com.dcx.tss.swing;
import java.io.*;
* This class provides a workaround for parse errors in the
* {@link javax.swing.text.rtf.RTFEditorKit}. These errors are caused
* by new format specification for RichTextFormat (RTF V1.7). 
* 
* The workaround is to filter out a section of the RFT document
* which causes an exception during parsing it. This section has no
* impact on the display of the document, it just contains some
* meta information used by MS Word 2002. 
* The whole document will be loaded into memory and then the section
* will be deleted in memory, there is no affect to the document
* directly (on file system). 
* 
* This workaround is provided without any warranty of completely solving
* the problem.
* @version $Revision: 1.1 $
* @author Wiedenmann
public class RtfInputStream extends FilterReader {
/** Search string for start of the section. */
private static final String SEC_START = "{\\stylesheet";
/** Search string for end of the section. */
private static final String SEC_END = "}}";
/** Locale store for the document data. */
private final StringBuffer strBuf = new StringBuffer();
* Wrapper for the input stream used by the RTF parser. 
* Here the complete document will be loaded into a string buffer
* and the section causes the problems will be deleted. 
* 
* @param in Stream reader for the document (e.g. {@link FileReader}).
* @throws IOException in case of I/O errors during document loading.
public RtfInputStream( final Reader in ) throws IOException {
super( in );
int numchars;
final char[] tmpbuf = new char[2048];
// read the whole document into StringBuffer
do {
numchars = in.read( tmpbuf, 0, tmpbuf.length );
if ( numchars != -1 ) {
strBuf.append( tmpbuf, 0, numchars );
} while ( numchars != -1 );
// finally delete the problem making section
deleteStylesheet();
* Deletion of the prblematic section.
private void deleteStylesheet() {
// find start of the section
final int start = strBuf.indexOf( SEC_START );
if ( start == -1 ) {
// section not contained, so just return ...
return;
// find end of section
final int end = strBuf.indexOf( SEC_END, start );
// delete section
strBuf.delete( start, end + 2 );
* Read characters into a portion of an array. 
* The data given back will be provided from local StringBuffer
* which contains the whole document.
* @param buf Destination buffer.
* @param off Offset at which to start storing characters -
* <srong>NOT RECOGNIZED HERE..
* @param len Maximum number of characters to read.
* @return The number of characters read, or -1 if the end of the
* stream has been reached
* @exception IOException If an I/O error occurs
public int read( final char[] buf, final int off, final int len ) throws IOException {
if ( strBuf.length() == 0 ) {
// if buffer is empty end of document is reached
return -1;
// fill destination array
int byteCount = 0;
for (; byteCount < len; byteCount++) {
if ( byteCount == strBuf.length() ) {
// end reached, stop filling
break;
// copy data to destination array
buf[byteCount] = strBuf.charAt( byteCount );
// delete to copied data from local store
strBuf.delete( 0, byteCount + 1 );
return byteCount;
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Integration of the warpper looks like:
RtfInputStream inDocument = new RtfInputStream( new FileReader("test.rtf"));
Document doc = rtf.createDefaultDocument();
rtf.read(inDocument, doc, 0 );
Hope this helps - for me it did :-)
Timo Wiedenmann
DaimlerChrysler TSS, Germany

Unable to combine multi documents in one file

It seems like my Adobe Reader Acrobat X! is not showing the correct format so that I am able to combine multi documents in one file. Any suggestions would help.

Are you using Adobe Acrobat or Adobe Reader?

Abobe X Pro needs "additional files to create a pdf..."

Error message:
Additional files will need to be installed to create PDF from this file. You must have Administrator privileges to install these files. Please contact your local system administrator.
1) just an 'ole lady here - on a pc - not a system administrator (though I think have admin rights in windows 7).
The details:
a) had a lenovo small format pc running XP - Acrobat X Pro worked fine on this pc, could create pdfs and fillable forms etc.
b) Just bought a used pc with Windows 7 Enterprise - after a week of issues - duh - I realized X Pro was not working on the new(used) pc, except to let me open a pdf, and even add a text box, or sign or line out a change in a pdf. - that is all it will let me do..
c) I had a purchased CD of Adobe Pro Standard. In 2012, I was able to upgrade it to Adobe X Pro 10, while still on XP, with a digital download, for which I have the registration key.
The X Pro version showing this morning was 10.1.12 (before I uninstalled it, and I assume after various updates).
I've also tried repairing the installation - and selecting the function I need PDFMaker (to work with MS Word) -
I have uninstalled Adobe, and re-installed it, from my old downloaded file the version is 10.0.0
Finally read that I should have deactivated it on the old pc.
Called Support, and they gave me an all new, full version (download) of Adobe X Pro at 5 pm est, and a NEW S/N.
I uninstalled, the old version, ran ccleaner, restarted the pc, installed the new X Pro 10.0.0, used the new s/n and still cannot use Adobe.
Still can't, create a pdf, combine files from word or create a form from a word doc - nada. Also, do not seem to have Adobe Reader anywhere on this pc, either (a good thing from what I've read).
When I was on XP I did not have this problem. Now that I am on Windows 7 Enterprise, I have the problem.
(I am using MS Office 2003 and do plan to update to 2010. Using Google Apps for Work, small business working from home, did not like Office 365 since I am on a MiFi hotspot for internet (country living))
Maybe all of this was more information than you'd want or need... just was not sure what is is causing the conflict/problem.
Feeling out of my depth with this and really need some guidance / help / specific steps to take - Thanks in advance for your help!
Linda

llmaxwell wrote:
Maybe all of this was more information than you'd want or need... just was not sure what is is causing the conflict/problem.
Linda
Actually, it's a breath of fresh air getting all of the info needed to help.
But now the bad news. You're in the forum for Adobe Reader, but you want to post in the Acrobat forum from the sounds of it (many more pro's there for your product).
Here's a link and good luck. Acrobat

Hyperlinks not converting when creating a pdf from Word 2010 to Adobe Acrobat 11.0.6

First off, let me say that these are not table of contents hyperlinks. I have created a document in Word 2010 (not a MAC) with hyperlinks to files residing on our company's intranet. In Word the hyperlinks work great but when I create the pdf, the links do not work. I have converted using both PDFMaker from Word and Create a pdf from within Acrobat. Yes, I have all the boxes checked regarding saving links. The links appear to work partially. Meaning that when I hover the cursor over the link, the pointy finger appears but when I click I get a pop-up message telling me the file could not be opened. Also, when I hover over the hyperlink, the address appears. So, I think it knows there's a link and it tries to open but can't. When I create the file within Adobe the link works - once. When I click on the link I get a pop-up window asking me if I want to save my file before closing. After my response the file closes and the linked file opens. However, when I go back into the file and try the hyperlink again, I get the pop-up telling me the file cannot be opened. HELP! I am at my wits end. After spending hours yesterday trying to research (I think I read every thread related to hyperlinks but I am not using a Mac, table of contents or Adobe 7 around which it seems all the prior questions revolve) and futily creating and recreating the pdf (as if doing the same thing repeatedly would somehow magically work) I am about to give up. This is a document that will be published to our intranet for use by employees which cross-references other documents to which they can refer for additional information. I would prefer to publish a pdf and not a Word document. Any suggestions would be appreciated.

Thanks for your input Bill. I've checked the preferences and "view large images" is turned on. It's not all of the images which are missing, only certain ones do not transfer over to PDF.

Unable to combine microcsoft word or rtf files when creating a .pdf

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