Unable to connect second laptop to wireless, spent...

Hi
I've had my old laptop connected via wireless for a number of years.  Just bought a new laptop.  It connected ok in my office (not on a BT contract), so brought it home to use.  When I put the yellow cable in it works.  But I cannot connect to it via wireless. 
I downloaded the BT help tool, nothing worked.  I spent about 40 mins on the BT help line and the operator concluded that it must be something technical to do with my router as it was old.  She then told me to phone the technical help line and I would be charged a fee.
Can anyone give me some ideas on what to check or if this is a common fault.
Thanks

I remember those limited version 1.5 edition ones.
The main issue with the home hub 1.5 is that by default it uses WEP 64 encryption which is very easy to circumvent and is obsolete now.
Many wireless cards do not offer this by defaut, as its insecure. You can sometimes find a WEP option hidden on one of the settings.
You really need to change the encryption to WPA, the instructions are below.
http://bt.custhelp.com/app/answers/detail/a_id/10360/~/how-do-i-change-between-wep-and-wpa%3F
You will need to re-enter the new wireless key on any wireless devices afterwards.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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