Unable to Connect to Face Time Server

I see this issue has been discussed at great length, but mostly in 2012.
I am unable to connect with the Face Time server on my iPad. The generation of my iPad is current. I am connected ti WiFi. My time zone is correct on the iPad. Unable to connect.
It appears as though there have been "server issues" with Face Time over recent months. Are those issues continuing as of the present? If not, what do I have to do in order to connect to the Face Time server?

Hello there, PDMike.
The following Knowledge Base article has some great information to help with troubleshooting Facetime connectivity and Wi-Fi connectivity issues:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
It seems you've covered the "Troubleshooting Facetime" portion, but feel free to review the instruction there. Additionally the "Wi-Fi Network Issues" has more great information to review:
Wi-Fi network issues
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
If you are using router, firewall, or security software that restricts Internet access, verify that the ports documented in Using FaceTime behind a Firewall are open.
FaceTime requires a broadband connection. Performance may vary according to network throughput and usage.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Similar Messages

Unable to connect on face time

We have been trying to connect with Face Time to our family in Canada (not sure if that makes a difference - we are in the US). We can connect through our iPhone just not our iMac (OS X Lion). When we "dial" them, it says connecting, then "Face Time failed". Any suggestions?? BTW - family in Canada is using an iPad and can connect to others in Canada which is why I suspect that may be the culprit but I/we have absolutely NO idea! One more tid-bit, we have not tried to connect to anyone in the US as no one we know has Face Time.

The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
 Cheers, Tom

I am unable to connect to Face Time with WiFi connection?

I am unable to connect to friends with Face Time. There business premises has WiFi they connected to each other to show how it worked. When I tried to connect
One after the other neither would connect to my iPhone 4. I tried again from my home with my WiFi connected but still no connection possible. Spoke to my network operator they explained it is nothing to do with network contact Apple.

This problem is getting me down - Blue Jay headphones work perfectly with every other device and computer we own but cannot be found by our MB Pro (late 2011). This same MB is very difficult to pair with 2 other Bluetooth devices - taking several attempts each time and providing poor sound quality.

Unable to connect to face time using my apple ID

my face time is not working

No you don't need to set up another Apple ID. But you need to add another email address as the contact email address and then remove the Apple ID email address on that device.
I set up FaceTime on 4 devices using my Apple ID simply to set it up. Then I added a different email address on 3 of the other devices and removed the Apple ID email address as the contact address.
On one of the iPad go to Settings>FaceTime>You can be reached for video calls at>Add another email address and add another working email address. After the email address is verified by Apple, go back and remove the Apple ID email address from the FaceTime settings on that iPad and you will use the just added email address as the "you can be reached at" email address on that iPad.

BO 4.0: Database error:Unable to connect to SAP BW server Incomplete logon

Hello Experts,
I have enabled a 'SSO to database' between SAP BW and Business objects by referencing to the documents related to below link.
http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtosetupSSOagainstSAPBWinSBOBI4.0forLDAPusers
I have created a universe connection with option 'use single sign on when refreshing reports at view time' and have created a universe on top of my BEx query by log-in to the universe designer tools using my LDAP account.
Now when I run the report with either SAP account or LDAP - I am able to run a adhoc webi report on this universe and get data either through the webi rich client or via BO 4.0 Info-view/Launch Pad.
But the issue is that when other users are trying to run webi queries on this universe either through Info-view/launch pad or rich client by log-in via LDAP Authentication - they get the below error: I have given SAP_ALL to this user for time being and also have done the necessary configuration for 'simple user format' in CMC so these user has 1 account with 3 alias definitions: Enterprise, SAP, R/3.
Database error: Unable to connect to SAP BW server Incomplete logon data -
If the user logs on into the BO 4.0 Info-view/launch pad or webi rich client using his SAP authentication than he is able to run and retrieve data.
I also get a dump in the SAP BW system - I analyzed the dump in SAP BW using st22 tcode and it gives the error short text as - Incomplete logon data and run-time error - CALL_FUNCTION_SIGNON_INCOMPL
Desired outcome:
I want the users to log-in to webi rich client or BO 4.0 Launch pad/Info-view using their 'LDAP' authentication and run reports against the universe on SAP BW/BEx query without any errors or additional username/password requirements.
Can someone please tell me if I am missing any steps/configuration and guide me to achieve the above mentioned desired result ?
Any help in this matter would be greatly appreciated.
Thanks & regards,
CD.

Whether your problem is solved?
We have the same problem in BO Mobile.
Two users from one BW-role, BO-groups; one user report is executed, another user - error incomplete logon data. In Web Intelligence both users reports succeeds.

SSRS 2012 with SharePoint 2010: Unable to connect to the remote server

We had originally installed SSRS 2012 with SP 2010 and I did not like how the installation was configured, so we uninstalled everything and removed the SSRS server from the SharePoint farm and uninstalled all the SQL bits (SSRS was deployed to web tier in
sharepoint mode).
I've since added a new application server to host the SSRS SharePoint Mode and Installed the reporting services add-in on the WFE. For reference, I have 1 WFE and 2 App Servers. the WFE has the Reporting Service Add-in and both App Servers have
the SharePoint mode of SSRS installed as described here: https://msdn.microsoft.com/en-us/library/hh479774(v=sql.110).aspx
I've also installed the Service Application and all seems to work well up until I make an attempt to create a report or data source on the WFE.
It looks like somewhere, the WFE is still looking to connect to the original SSRS machine we installed. I've gone through registry, config files and the SharePoint config database to see if I can see where the reference value is. Still can't
find it anywhere. None of the Reporting commandlets are helping.
Technically what is occurring;
Add Reporting service content types and create a New Reporting Data Source through UI
ULS Logs go after the url: /_layouts/ReportServer/NewSharedDataSource.rsds
Exception occurs after some time because it times out trying to connect to wrong host. Exception below:
Exception encountered for SOAP method GetSystemProperties: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond <WRONG HOST IP>:80
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) -
-- End of inner exception stack trace ---
at Microsoft.SqlServer.ReportingServices2010.RSConnection2010.SetConnectionProtocol()
at Microsoft.SqlServer.ReportingServices2010.RSConnection2010.SoapMethodWrapper`1.ExecuteMethod(Boolean setConnectionProtocol)
No powershell commands or any of the settings in the service application allow me to set this. Any help would be appreciated.
20 Bay Windows Home Server (Not Vail!)
http://piroozjavan.blogspot.com/

Issue an iisreset on the WFE, and validate that SSRS Service is running on the App servers.
Trevor Seward
Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Possible workaround for: Launch Debugger Error "Unable to connect to the RDS server"

I do not yet have a reproducible case for this. *Sometimes* ColdFusion Builder throws the "Unable to connect to the RDS server" error, when attempting to start a debug session against a remote server. However, "RDS Dataview" and "RDS Fileview" views correctly list the servers and their related data/file, and testing RDS connection result is "Test connection was successful". The workaround is:
1. Login to the ColdFusion Administrator
2. Navigate to "Debugger Settings" page (beneath "Debugging & Logging")
3. Click on "Stop Debugger Server" -or- "Restart Debugger Server"
4. Restart ColdFusion Application Server
Notes:
a) Step #3 must be done via ColdFusion Administrator, not via ColdFusion Admin API (stopLineDebugger()|restartLineDebugger())
b) Step #4 can be done via ColdFusion Administrator -or- ColdFusion Builder
c) Note that there is a CF9 Release Note for Bug #78488: "When a server having "Windows service option" ENABLED is added as a remote server, then Start-Stop-Restart operation cannot be done on it." However, I've found that "Restarting" a remote server, that is running as a Windows service, is possible in ColdFusion Builder (at least this is so on standalone developer edition). Like Bug #78488 says, I am unable to "Stop|Start" a remote server that is running as a Windows service. I'm just mentioning all of this, due to my suggestion in "b", that CF can also be restarted via ColdFusion Builder.
It is interesting that attempts to stop|restart the debugger server, via CF Admin API, do not resolve the issue. So, it seems that the "Stop Debugger Server" and "Restart Debugger Server" buttons, in CF Admin, are doing more than calling the corresponding CF Admin API methods.
Attached is an image of the error.
Just posting all of this as an FYI, in case it helps anyone.
Thanks!,
-Aaron Neff
(OH.. I'm unable to attach images at this time *DOH!* ..well, I'll try to remember to update this post w/ the image, once I see that attachments are allowed.)
I'll try to describe the error message window:
- It is 494x452 pixels
- Title of the window is "Error occurred while launching the Debugger"
- Body content of the window is as follows:
Unable to connect to the RDS server 'ServerNameHere'
Ensure that the server is currently running and that line debugging and RDS are enabled. You may also need to check your RDS connection settings in Eclipse to ensure that they are correct.
Error Message:
-1:Error connecting to JVM for debugging at localhost:5005. Could not attach to the VM at port 5005. You must specify this debugger port in the JVM settings of your application server, for example: -Xdebug -Xrunjdwp:transport=dt_socket,server=y,suspend=n,address=5005. You will also need to make sure that another debugger is not currently connected to the CF JVM at the same port (5005).
Root cause ->
Connect refused: connect

hi,
I have been facing the same problems while connecting to Oracle Web Conferencing and is getting error message :Unable to connect to the server. The Web COnferencing Console will now close. Please try again later. If the problem persist, contact your system administrator.
Diagnostic report shows failed on the connectivity part
Connectivity
mx-direct Failed
0:00:00.719 Connecting to web331.oracle.com:1025
0:00:00.922 Name resolved to 148.87.108.234
0:00:21.906 connect() failed (0x8007274C)
0:00:21.906 Connection failed (0x8007274C)
Pl help me to fix the problem.
Regards
Gobind Ahuja

Intermittent proxy error "There is a problem with the proxy server's security certificate. Outlook is unable to connect to the proxy server "

Hi all,
From time to time (at least once a day), the following message pops up on the user's screen:
"There is a problem with the proxy server's security certificate. Outlook is unable to connect to the proxy server . Error Code 80000000)."
If we click "OK" it goes away and everything continues to work although sometimes Outlook disconnects. It is quite annoying...
Any ideas?
Thank you in advance

Hi,
For the security alert issue, I'd like to recommend you check the name in the alert windows, and confirm if the name is in your certificate.
Additionally, to narrow down the cause, when the Outlook client cannot connect again, I recommand you firstly check the connectivity by using Test E-mail AutoConfiguration. For more information, you can refe to the following article:
http://social.technet.microsoft.com/Forums/en-US/54bc6b17-9b60-46a4-9dad-584836d15a02/troubleshooting-and-introduction-for-exchange-20072010-autodiscover-details-about-test-email?forum=exchangesvrgeneral
Thanks,
Angela Shi
TechNet Community Support

AzCopy worked, suddenly stopped working, unable to connect to the remote server

AzCopy was working fine, I was transferring about 670 files to my Azure Files storage account on "https://blah.file.core.windows.net/myshare" (that's not the real account), then it stopped after about 400 files.
Now it continually gives the error "Error parsing destination location
https://blah.file.core.windows.net/myshare: Unable to connect to the remote server."
However it works from a different computer with a completely different IP address in another part of the country.
I am 100% sure my azcopy command is correct, because it worked for about 400 files then stopped, and the exact same command no longer works. I have tried it with both the primary and secondary keys. I've uninstalled and reinstalled azcopy 4.1
and that doesn't help.
Is Azure blocking IPs somehow? What could be wrong?

Hi,
I am glad to hear that you have solved your issue, thanks for posting, if you have any difficulty in future, we welcome you to post in forums again.
Best Regards,
Jambor
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Server cleanup wizard problem - unable to connect to the WSUS Server Database.

I'm trying to run server cleanup wizard.. it starts to run and then after a while it gives me this error:
The WSUS administration console was unable to connect to the WSUS Server Database.
Verify that SQL server is running on the WSUS Server. If the problem persists, try restarting SQL.
System.Data.SqlClient.SqlException -- Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
The statement has been terminated.
Source
.Net SqlClient Data Provider
Stack Trace:
   at Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow(SoapException soapException)
   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPSearchUpdates(String updateScopeXml, String preferredCulture, ExtendedPublicationState publicationState)
   at Microsoft.UpdateServices.Internal.BaseApi.Update.SearchUpdates(UpdateScope searchScope, ExtendedPublicationState publicationState, UpdateServer updateServer)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetUpdates(UpdateScope searchScope)
   at Microsoft.UpdateServices.UI.AdminApiAccess.UpdateManager.GetUpdates(ExtendedUpdateScope filter)
   at Microsoft.UpdateServices.UI.AdminApiAccess.WsusSynchronizationInfo.InitializeDerivedProperties()
   at Microsoft.UpdateServices.UI.AdminApiAccess.WsusSynchronizationInfo.get_NewUpdatesCount()
   at Microsoft.UpdateServices.UI.SnapIn.Pages.SyncResultsListPage.GetSyncInfoRow(WsusSynchronizationInfo syncInfo)
   at Microsoft.UpdateServices.UI.SnapIn.Pages.SyncResultsListPage.GetListRows()
Thanks

Some questions:
Are there any other databases running on this Std Edition SQL service?
[a] Yes there are, we have Kaspersky enterprise DB, Report Server DB and local application DB.
Are there any other services running on this WSUS Server?
[b] Yes there are, we have Active Directory, Kaspersky enterprise, SQL Server 2005, and WSUS all on the same server.
How many days since your WSUS server was first installed?
[c] It's been about a year now.
What is the physical size of the SUSDB.mdf file?
[d] 9,666,752 KB
What is the hardware configuration of this machine, including disk drives?
[e] Intel Xeon 1.86, 2GB Ram, HD C: 39GB - E: 25.2, running Windows Server 2003 R2 SP2.
How many client systems are you servicing from this WSUS Server?
[f] Around 40.
What products/classifications are you synchronizing.
[g] Windows XP-vista, Windows Server 2003, Office 2003-2007, SQL Server 2005.
Okay, for starters, you have an underpowered/overextended machine running Active Directory, ASP.NET, and a database server, all on a sub 2GHz CPU with 2GB RAM, and not enough disk spindles. The machine has had WSUS running for about a year and is 9GB in size.
There's no doubt in my mind that some of your performance issues are directly related to disk and database fragmentation.
There's also no doubt that some of your performance issues are directly related to memory starvation.
I'd suggest the following long-term fixes:
1. Get a second machine. Make it a dedicated database server. Provision it accordingly to support servicing multiple database applications.
2. Lacking #1, this machine needs more memory. It also needs more disk spindles. At a minimum the databases being serviced should be on a dedicated physical drive; ideally there would be two dedicated drives allocated for supporting database services. The
For the short-term fixes, do this:
1. During after-hours time, if you don't already have one, build a temporary machine that can act as a DC/GC, while you take this machine temporarily offline.
1. Shutdown the Update Services service, SQL Server database engine, and any other services dependent on the SQL Server database engine (Kapersky, and other reporting applications). Disconnect from the network to temporarly eliminate DC traffic. (You could also shutdown the AD services, but disconnecting the network cable is ever-so-much easier.) Defragment ALL drives.
2. Restart ONLY the SQL Server service. Obtain this SQL script to Reindex the WSUS Databases.
3. Restart ONLY the Update Services service. Attempt the Server Cleanup Wizard again. Run it in two passes. Pass 1 performing everything except remove unused updates. Pass 2 running only remove unused updates.
4. After completion of the Server Cleanup Wizard, reconnect the machine to the network and resume all other services.
5. If you're able to complete #3, secure the services of a well-qualified DBA to determine if there are any misconfigurations in your SQL Server setup that would account for why your WSUS database is 9GB in size -- such as improperly configured autogrowth parameters. Based on the products you're updating and only forty clients, 9GB is about 3x the maximum size I would expect to see in a WSUS database. It's possible this is simply caused by excess unused updates, it's possible it's caused by fragmentation, it's probable it was caused by unnecessary autogrowth of the database due to insufficient update maintenance. You'll want a DBA to assist you in shrinking that database after you successfully run the Database Maintenance and Server Cleanup Wizard.
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

Unable to connect to the Essbase server from Admin console

Hi,
I have installed Essbase Server 9.3, Client 9.3 and Administration Server 9.3 in my laptop.
The Essbase server is working fine. I am able to see all the sample applications from Excel add in. (This mean client is also working fine).
But, the problem is when i try to connect to the Essbase server, its not allowing me by producing an error:
"Unable to connect to the Essbase server please check the user name & password"
username: admin
password; password.
i tried several times...but its not working.
Please advise me.
FYI, The admin server service is started already.

Hi Subrahmanyam,
Here , there are 2 things
1. Check, your essbase server is up and running ,and your admin service is up. Now , when you open the 'essbase admin console ' , provide user name and password as
admin
password
2. After you are connected to the console i.e admin console .
You see
enterprise view -> essbase analytic server -> under this , you might see your host name ( i.e of your laptop).
This host is your essbase server , and if you want to connect to it .Provide 'username' and 'password' ,which you have give after your essbase installation
So, conclusively, here we are dealing with 2 different sets of 'username' and 'passwords'
In step 1-> to connect to console , use 'admin' 'password'
In step 2-> to connect ot essbase server, use the credentials wchih you had given after installation of essbase server
Hope this clarifies you, as this is a lil confusion to many
Sandeep Reddy Enti
HCC
http://analytiks.blogspot.com

Unable to connect to the Linux server - getting a message - username and pa

Hello,
I am unable to connect to the Linux server - getting a message - incorrect username or password . I have used this number of times and I am sure I am using the correct username and password.However, I tried to log in this time after few months to the Enterprise linux server and got this message. I have the VMware version 2.5.0 build-122581. I am using the Enterprise Linux 2.6.9-89.0.0.0.1.Esmp OS to use the Oracle EBS R12 off it. When I click the console in the VMware it starts the Linux. While it is at the 'Network starting, stage it shows 'Determining IP information : Failed' and few lines down the line 'starting smartd': Failed as well, while others are ok. I suspect these are cause of the message 'Incorrect username or password'.
What may be the issue? How do I resolve it?
Any urgent help would be highly appreciated.
Arunasish Sircar

Hello Hussein,
I cannot copy paste as I already mentioned. However I am just typing it from the text that I see - bottom few lines.
Root Services Enabled
Root Service Oracle Process Manager for PROD_linux adopmnctl.sh started
Web Entry Point Services Enabled
Web Entry Point Services Oracle HTTP_Server PROD_linux adalnctl.sh started
Web Entry Point Services Oracle HTTP_Server PROD_linux adalnctl.sh started
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Web application Services FORMS OC4J Instance PROD_linux adfomsctl.sh failed
Web application Services OAFM OC4J Instance PROD_linux adoafmctl.sh failed
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Other Services Disabled
Other Services OracleFormsServer-Forms PROD_linux
adformsrvctl.sh disabled
Other Services Oracle Metrics Client PROD_linux
adfmcctl.sh disabled
Other Services Oracle Metrics Sever PROD_linux
adfmsctl.sh disabled
Other Services Oracle MWA Service PROD_linux
mwctlwrpr.sh disabled
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N8 Email - Unable to connect to mail service serve...

I have my Nokia N8 for a good few months. Email stop sync-ing so deleted my 1 and only email account (Hotmail) and now I can not get any email back.
I have played with internet settings, rebooted my phone but still nothing.
Basically, this is what happens:
Got to set up email
Some text comes up about what mail can do and you have the option of start of exit
Press start, and it says preparing for set up, then it comes up with Unable to connect to mail service server. try again later.
The next options I have are to enter email and password or cancel.
If I enter email and password it comes up with an option to click on mail for exchange and I have to start entering user name, domain, etc or I can exit.
So, can anyone help me restore the email function. When I got the phone you had an option of hotmail, yahoo, etc etc. And that is what I want back.
Also I should mention, I don't have any options around pushing or pulling email as it never gets that far into setting up email.
I live in the UK, so was wondering if I should just take it into my local carphone warehouse who deal with Nokia support and demand it gets repaired? It's part of what I paid for so they should repair/replace for me?
Any advice would be good,
Thanks
Vicki
Solved!
Go to Solution.

For the answer of both how and why please refer to the post by Abi99 earlier this week:
http://discussions.nokia.com/t5/Symbian-Devices/quot-Unable-to-connect-to-mail-service-server-quot-o...
Please click the star below that post to draw attention to the expired Nokia certificate, which Microsoft Mobile Oy must renew to solve the problem! - Also use the false username and false password trick, if it is a first time mail setup on a freshly reset Symbian phone, to avoid any Nokia Messaging clutter, and then input server details manually.
EDIT: The expired certificate was renewed is now valid until 2015-07-10
Hans

Ipod model mc544ll. version 4.3.3. Will no longer connect to face time or upload pictures

My iPod model #mc544ll version 4.3.3 will no longer connect to face time. Also I cannot send pictures to my email. I am connected to the internet.

terryconnors, Welcome to the Apple Supprt Communities!
To continue using FaceTime, you must update to iOS 6.1.6 since device certificate is expired.
(especially uploading photos for email)
And you can't use older version at all times.
(For me, I use newer version at all times)

How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time

How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time

How are you dialing these calls?

Unable to Connect to Face Time Server

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