Unable to generate Pdf report for crystal 9/10  in Windows 2012 (Standard) server with Times New Roman font. With same font, report getting generated in excel, text, csv format in Windows 2012.

For Times New Roman font in Windows server 2012 R2 (Standard), crystal 9/10 report in pdf format is not getting generated. When we change the font for specific report like Arial, Calibri , Cambria then pdf report getting created.
In Windows 2008 R2, same application worked fine to generate pdf report for TimesNewRoman font and there is no change done in the application which is being used in Windows 2012 R2 server.

Ok, thanks for the reply. You need to contact support or a forum for the Crystal software. Third party products don't usually include Adobe technology, they have their own software. When you contact them, you may want to expand "unable to generate" to give any specific symptoms including any error messages.

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