Unable to print or export to word to print

I cannot print will not export from PDF to word for me to print, what can I do to print.  When trying to print will not print  response is: expired, but I bought the Adobe ExportPDF, and was so suppose to be Annual fee paid. Don't understand why I can't  export to word in order to print, or why I just can't print it, my printer does print other items, such as e-mails, facebook, etc.
Dee

If you open the PDF in Reader and go to File>Properties>Security, what does it say?

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