Unable to see system process request page, process monitor page

Question

Hi all,
We refreshed our test instance with prod recently. sysaudit and ddd audits were clean except for the following entries in sysaudit which i thought wasnt of much significance here.
SEC-30) Role User table (ROLEXLATOPR) should be populated when new User Profiles (entries in PSOPRDEFN) are created
sing User Profile component through PIA. The following User Profiles need to be fixed by simply opening and saving
hem through PIA:
per ID     Description
OPP_PORTALADM     Common Portal Administrator
OPP_PORTALMGR     Common Portal Manager
OPP_USER     Common Portal User
3 Total Rows
On logging to the superuser VP1, am not able to see many pages, such as system process request, process monitor and also do not have access to user profile page.
The upgcount was matched with prod instance and didnt find any issues there. For the same profile in prod, the user has access to all the above mentioned pages. In the cloned copy, no user has access to these pages.
We checked the permission lists and roles attached. They are all in place as the same user is able to access the pages in prod instance.
Could it be webprofile issue. We tried clearing the webserver and appserver cache and bouncing them. the webserver in use is websphere and OS is AIX.
Appreciate any valuble feedback i can get on this.
Thanks

Answer 1

Here's just a thought.
Do you know if it is a security problem or a portal problem? I mean is the issue just that the links for Process Monitor, etc. don't show up in the menu, or does it give you a not authorized message?
Here's the thought:
Try to hit these links by pasting them into your browser:
http://localhost:80/psp/HR90DMO/EMPLOYEE/HRMS/c/PROCESS_SCHEDULER.PRCSMULTI.GBL
http://localhost:80/psp/HR90DMO/EMPLOYEE/HRMS/c/PROCESSMONITOR.PROCESSMONITOR.GBL
Make sure that you change:
- "localhost" for your servername
- "80" for your port
- "HR90DMO" for your weblogic domain name
If you can see the page, we need to look at your portal setup or portal security, maybe run Portal Security Sync. If you get an error message, can you post that message, and maybe we need to check the main security setup, etc.
Hope that helps at least get a little further toward a solution.