Unable to send or reply to emails - getting Red X
we have 40-50 BES accounts created and have had minimal issues activating accounts. this particular clients account is unable to send or reply to emails.We have hard reset device and recreated his account in our BES eviroment twice and still the same thing. We even tried both the AT&T 8310 and the verizon 8330 thinking it may be the services data plan.
Any help is appreciated.
Thanks
Solved!
Go to Solution.
When you click on the red x, it will give u the error message.
For example: Message status: desktop email program unable to submit message.
Please tell me what message you see.
Also,
Full BES version:
OS version:
Membero server or domain controller:
Users total on BES:
Users having this issue:
Mail platofmr version (eg; exchange 2003 sp2):
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~
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Hello 45655,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Best of luck,
Mario -
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http://support.apple.com/kb/TS3899
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Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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In the other thread where you posted about this problem, I suggested you to reset Launch Services. Have you tried that or not?
I’ll repeat it here in case someone else having the same problem comes accross this thread. The following article describes how to manually reset Launch Services — the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
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The most appropriate utility for this particular problem probably is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
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As an example, this is how you should proceed with OnyX:
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When you click on the red x, it will give u the error message.
For example: Message status: desktop email program unable to submit message.
Please tell me what message you see.
Also,
Full BES version:
OS version:
Membero server or domain controller:
Users total on BES:
Users having this issue:
Mail platofmr version (eg; exchange 2003 sp2):
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~ -
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[This corrects my first ever post (whcih had a mistake in) earlier]Double-check your outgoing server settings. Find out from your email provider what might be causing that error.
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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://support.apple.com/kb/ts2621
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http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Unable to send a photo via email
I am currently trying to sending a photo via email from I-photo, I get the following message ==== The email server didn’t recognize your username/password combination.
Can anyone please advise ?????iPhoto Menu ->
Preferences ->
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Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them. -
How do I select a sender when replying/forwarding email on z10?
Current setup:
I have a Gmail and two other accounts. All mail from two other accounts is forwarded to Gmail.
I set up all three accounts on Z10.
When composing a new email, I can select any of the three accounts as a sender.
When replying to / forwarding a message, the sender is always set as Gmail, regardless of which address the message was sent to.
Question:
Is there any way to select a sender for reply/forwarded message on Z10 from the list of email accounts?
Please do not offer to switch off forwarding; I am not going to check three emails on other computers I use to work with emails.
Solved!
Go to Solution.Currently, you can't change the sender when replying or forwarding. It will use whatever account the mail came from on the device.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you! -
TS3276 Unable to send or reply in mail
MacBook Air mail won't send or reply to any messages, although it receives them just fine. All my names and passwords are correct, but I keep getting the 'can't connect to account' message. Can anyone help?
Hello-
I have the same problem since upgrading to Mountain Lion from Snow Leopard last weekend.
This seems to be a common problem in 10.8 and a glitch in Mail 6.6 according to my ISP;
under advanced in the SMPT settings, Use of SSL cannot be unchecked causing the mail not to send.
I Googled the problem and found that checking Use Custom Port and setting it to 25 solved the problem for others. It worked for me too but when I close Mail, it resets the custom port to 587 and the mail will not send until I manually change the custom port back to 25. Mail 6.6 does't like port 587.
It's my hope Apple will resolve this issue in a future update but until, I am using Thunderbird mail (free from Mozilla). It works fine and uses port 587 btw.
Other thoughts welcomed!
Best,
John
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