Unable to transfer outside calls twice with CCME 4.0

Question

Hello,
I have a 3825 with a CCME 4.0 and one E1. There is an IVR (from stonevoice) implemented.
When the operator receives the call, she is able to transfer the call to a internal extension (for example 230), but when the user (ext. 230) tries to transfer the call again to another internal extension (ext. 255), the outside caller is still listening the moh and the second destination extension (ext. 255) don't receives the call.
On the phone screen of the ext.230, remains the 2 calls on hold with a message like "transfer not valid or unable to transfer".
I have enabled the h450.2 and h450.3 services:
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
service script1 http://192.168.10.114/fw/Apps/IOSIVR/Server/TargetScript/script1.tcl
paramspace english index 1
param operator 99910
param msg_attesa_selection NONE
param alert_time 15
paramspace english language en
param msg_attesa_operator NONE
paramspace english location http://192.168.10.114/fw/Apps/IOSIVR/Server/AudioFiles/
param num_selection1 99906
param num_selection2 99907
param num_selection3 99908
param num_selection4 99909
param welcome_msg _menu_GC.au
param num_selection5 99910
paramspace english prefix en
service cua flash:app-b-acd-2.1.0.0.tcl
param queue-len 20
param aa-hunt1 99900
param queue-manager-debugs 1
param number-of-hunt-grps 2
param aa-hunt2 99901
service grupocastilla flash:app-b-acd-aa-2.1.0.0.tcl
paramspace english index 0
param drop-through-option 1
param second-greeting-time 30
param drop-through-prompt _dt_prompt.au
paramspace english language en
param max-time-vm-retry 2
param voice-mail 1991
param max-time-call-retry 700
param aa-pilot 99910
param number-of-hunt-grps 1
paramspace english location flash:
param handoff-string grupocastilla
param call-retry-timer 15
param service-name cua
dial-peer voice 104 voip
service grupocastilla
destination-pattern 99910
description queue loopback
session target ipv4:192.168.10.50
incoming called-number 99910
codec g711ulaw
telephony-service
load 7960-7940 P0030702T023
load 7914 S00104000100
load 7905 CP7905080001SCCP051117A
load 7920 cmterm_7920.4.0-02-00
load 7912 CP7912080001SCCP051117A
max-ephones 168
max-dn 500
ip source-address 192.168.100.1 port 2000
timeouts interdigit 5
system message CCME
cnf-file perphone
user-locale ES
network-locale ES
time-zone 26
time-format 24
date-format dd-mm-yy
voicemail 1999
max-conferences 24 gain -6
call-forward pattern .T
moh music-on-hold.au
web admin system name ird secret 5 $1$9raP$zImXvNHnQIUFoM.EfkeP31
time-webedit
transfer-system full-consult
transfer-pattern ...
transfer-pattern ....
transfer-pattern 1...
transfer-pattern 9...
transfer-pattern .T
after-hours block pattern 1 0906 7-24
after-hours block pattern 2 0905 7-24
after-hours block pattern 3 080 7-24
after-hours block pattern 4 000 7-24
create cnf-files version-stamp 7960 Sep 21 2006 18:07:37
ephone-hunt 1 longest-idle
pilot 99900
list 99980, 99981
timeout 14, 14
statistics collect
description Operator

Answer 1

Can you test the following and tell us what happens ?
a. Call 230 from an internal extension, transfer to internal extension B, and then do a second transfer from B to C.
b. Call 230 from outside, transfer to internal extension B , and then do a second transfer from B to C.
c. Call the operator from inside, transfer to 230, and then do a second transfer from 230 to 255.
d. Call the operator from outside, transfer to 230, then transfer to 255. (We know this fails, so this is just FYI, no need to test this).
HTH
Sankar.