Unable to View Paperless Bills in Acrobat X

Since updating to Acrobat X, I have not been able to
view or print paperless bills from Verizon, PSE&G (utility company) or Chase.com--I can get the page
where the links appear, but when I click on the link, 99 times out of a 100 all I get is a solid bar of dark gray. (If I
am willing to try 100 times, sometimes the bill will appear, but I don't have time for that!) I contacted customer service, but
they said I should delete Acrobat X or that it was a computer issue. FWIW I'm using IE 8.

Thank you! But it IS checked, so that can't be the problem.
Dana

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"Unable to view this file because Acrobat was not found."

I Downloaded Adobe Creative Suite 6. I created an Interactive PDF Form and then tried to export the form to PDF. I get the following error. "Unable to view this file because Acrobat was not found."
What do i need to do to get this to work?

In the Export dialog, try turning off the box that says View PDF after Exporting. It may be on by default.

Unable to view the billing document created through vf01 tcode

Hi,
i'm unable to view the billing document which was created through vf01. when i want to display the document through vf03 it say document not created. As an abaper i'm not able to find any error..
Is there any configuration missed by the fn guy.

Hi,
While you are saving billing document i think you got Express document (please check in Transaction code SBWP :- Business work place of particular user). As per me the number range has completed for the particular document type(might be excise invoice also, if u have excise invoice auto generation functionality) that is why system is not able to update the invoice.
Hope this will be helpful
Regards
bvdv

Unable to view my bill and now holding for a rep for 115 minutes and waiting...

I also removed Fios voice in January and kept TV and internet. I have spent altogether more than 8 hrs with several representatives from both billing and ecenter where either they couldn't figure out why can't I view my bill and ecenter stated "we'll email you when we fix the problem" and this was three weeks ago. STILL TODAY I CAN'T VIEW MY BILL ONLINE NOR CAN I CHANGE ANYTHING ON MY ACCOUNT. THE DOUBLE BUNDLES PRICING CHANGES WHEN YOU TRY FOR THEM AND REP STATES ONLY FOR NEW CUSTOMERS. I DID HAVE A WONDERFUL REP JUST THIS AM TO TRY TO FIGURE OUT BUT NO LUCK AND NOW I'M SPENDING MY TIME WAITING AND WAITING FOR ECENTER REP TO ANSWER 121 minutes so far! THIS IS THE FINAL STRAW! IF THIS REP CAN'T FIX IT I AM GOING BACK TO MY PRIOR SERVICE! THAT'S A PROMISE. AND THE WHOLE "WE'LL EMAIL YOU WHEN IT'S FIXED" IT'S JUST A WAY TO GET RID OF YOU FOR THE MOMENT. WHAT HAPPENED TO VERIZON? I WAS EXTREMELLY SATISFIED WITH THEIR SERVICE AND CUSTOMER SERVICE UNTIL A PROBLEM SHOWED UP!

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Unable to view my bill

Hi, I got BT broadband infinity a month ago but I still cannot view my bill, manage my payments or see my usage on MyBT. I can log in to MyBT without problems but all I'm seeing is a message telling me that it can "take up to 48 hours after your order has completed" until I can view my bill.
I chatted with them in their support chatroom and talked to members of their support staff on the phone several times. I have sent them a screenshot of what I see. I have written a letter to them asking for a bill either online or on paper but but nothing has changed. They keep deducting money from my bank account without ever sending me a bill.
Today I got another call from their call center while I wasn't able to pick up the phone. I called them back as requested but there is no way to even get through to the the person or department that called me. There's just a machine that doesn't know what it means to call back.
They don't provide an email address either. This is the most difficult company to communicate with I have ever had to deal with. I don't even know why on earth they need to talk to me at all instead of just fixing the problem. There is nothing to talk about.
Has anyone else had that problem and found a solution?

Once the Forum Mods have read your post they will post an invite here, once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help.
The forum mods normally reply within 3/5 working days after you have contacted them via their contact form
They will contact you personally by email or phone.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Unable to view my bill/log in with "correct" information

I haven't been able to view my bill online in a few months. I've logged in and a able to see my email with my verizon.com ID but when I hit "view bill" it brings up a message saying that I'm not logged in with my verizon.com user ID and that I must to that to continue. Customer service hasn't been much help after two phone calls and chat.
Thanks.

Once the Forum Mods have read your post they will post an invite here, once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help.
The forum mods normally reply within 3/5 working days after you have contacted them via their contact form
They will contact you personally by email or phone.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Unable to view comments created in Acrobat

I created a PDF in Acrobat that included sticky notes so that when someone rolled over the icon, a text box would pop up. I uploaded this PDF to the web and now the icons are missing. Without making the viewer download and save the file, is there any way to make the sticky notes appear in the PDF while viewing online? Thanks!!

This question belongs in the Acrobat forum, since we are talking about how Acrobat needs to change the file. Off the top of my head, I'd suggest you optimize the file making sure the option of preparing file for web view is checked.

Unable to view bt bill for 3 months so far

It all started around March with this "new updated" software
The bill simply doesn't show
My own view is that the software is deliberately useless to try and force customers to use direct debit
There's no simple html option either, just pages of bad script which don't work and hang your computer

If you want somewhere that WORKS then go here and put your details in
Business customers don't have to deal with the same rubbish as residential customers
https://www.bt.com/eIM/cya/loggedout/makeoneoffpayment/consumerEbillingAccountDetails.do

Biller Direct User unable to view open bills Once DirectDebit is activated

Hi All,
We are working on ECC 6 and we also have Biller Direct configured for the users to make online
financial transactions.
But we have two problems as of now.
1. WHen ever the Direct Debit is activated for the user, the User is not able to see his open bills. Once we remove the
     direct debit authorization, again the Open bills are shown. We are facing this problem only after upgrade.
2. Another problem is for some particular users, no open bills are shown at all, irrespective of whether the user has
    direct debit or not. I have debugged the RFC which returns the bills to Biller Direct. At the end of the Function module all the
    open bills are returned correctly. But they are not shown up on the Biller Directc screen.
Can some one please tell us and hel;p us on what exactly is going wrong?
Thanks in advance.
Regards,
Y Gautham.

moved to .NET SDK forum.
Search here first, lots of install help for you.
CR does not work in VS Express since it doesn't support plug-ins.
Go to this page and download the and instal the "Complete Package (EXE)":
http://www.sdn.sap.com/irj/boc/crystalreports-dotnet
Once it's installed then it should work for you.
Don

Unable to view bill (or do anything, really, on the business website)

I appear to be unable to view my bill. If I go to
https://business.verizon.com/
Then click on "Go to my business", then type in my username and password, it sends me to the "Application Dashboard".
Then, under Support, I click on "Pay my bill" and it asks me to login a second time. (??) If I do that, it sends me back to the Application Dashboard. A loop of death and nowhere a bill to be seen.
Any help?

I've had the same problem for over six months.
Promises of call backs and emails, assurances that there's a IT ticket that will resolve it...
Is Verizon really a technology company? Or would it be a better idea for them to stick with copper and leave the technology to cable? Or even to the power company. At this point I don't care which one. I never have a problem paying my cable bill or utility bill. Their websites always seem to work just fine.
Why is it so hard to give money to Verizon?

Still unable to access online billing and no respo...

Registered for online billing at the end of February, then when all the new improvements to the website happened was unable to view the bill. Have phoned, emailed and generally been given the run around by BT over the week. Then suddenly last Thursday was able to access online bill - great. Then checked on Sunday afternoon and again same problem no access with the same old error message. Sent email to [email protected] and no reply so that's over 48 hours.
So anybody at BT able to help, because I'm really impressed that it's taking almost over a fortnight to restore access to billing. These improvements on this website are an absolute shambles, and in the error message don't direct people to call 0800 800 152 if nobody knows anything about how to deal with this issue.
Seeing the feedback on this forum that others are suffering from the same problem a sticky from BT acknowledging the issue and how to report this should be on the top of the forum at the very least.
One BT customer seriously unimpressed.
Please check Incident: 100227-009300 and Incident: 100303-002253
As of 4:00pm on Sunday 7th March I am again unable to access my BT
account using my BToneID [email protected]. This was fixed on
Thursday but since improvements to the website I have the message
"Due to technical reasons we are currently unable to provide details for
this account on our new billing system. We are working to make this
available to you. In the meantime, if you require online access to this
account we can arrange this for you, please click here to contact us.
Our advisors will be happy to make the necessary changes.
If you have another account within your profile, you can view this by
using the 'switch accounts' menu above."
I would like for this issue to be resolved and access restored. I don't
require flashy animated graphics, interactive web pages or the latest
service being splashed across the front page - I want access to my on
line billing! If BT are unable to restore this access for a length of
two days then a manager must contact me on (removed) during the day. I
wish to discuss this matter further as trying to contact anybody with
knowledge of how to resolve this issue using 0800 800 152 is impossible
and I feel should be escalated further.
I am not happy with the way that BT has dealt with this issue which is
clearly from "improvements" that have been made to the site.
Nathaniel Goss

So after another forty minute call - insisted that the call was escalated - got a manager who understood what I was telling them and was aware of the technical situation. Put me on hold and then deleted the BToneID (I found out by the email that I received whilst on hold)without warning me, then after being on hold for ten minutes the line went disconnected.
Created new BToneID and am now able to see bill and check calling charges.
Waiting to see how long I am able to access this account before BT "improves" the website yet again.
Seriously unimpressed with the way BT have dealt with this issue.

URGENT: Unable to view Bill

Hello, I have been trying to view my bill online for the last four days. Every time I log in and go to My Verizon > View Bill, I get the following message: "We are unable to process your request at this time. Please try again later. We apologize for any inconvenience." I have tried on three different browsers on four different devices. I have also cleared cache on all of them. I am starting to think that this is issue is no longer my problem but Verizon's problem. I have systematically gone through step by step to make sure that there was not a problem on my end. To try to fix this, I went to the online chat support. They were unable to send me my bill and sent a ticket which I still have not recieved email confirmation for (three days ago). I then tried calling and played ping-pong between the e-support and billing-support. Neither department knew whose responsibility this was. The billing department was also unable to simply email me a .pdf version of my bill. I have tried to be patient and to fix this issue in multiple different ways and to seek help via phone and chat, I am now out of options. My entire life is being held up by not having my bill because I need to prove my residency at my apratment and the internet bill is the only utility bill that is under my name. Can Verizon please look into my account, I guarantee there is some sort of permission issue or something that is not allowing me to see my bill. I have done a lot of searching online and I don't seem to be the only person suffering from this. If I do not get word back soon, I will be forced to cancel my service with Verizon because I absolutely need to prove my residency for an insurance policy at work and there is a hard deadline that is rapdily approaching. Thank you.

Hi JoshM,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Acrobat 9 March 6th unable to view pdf created in AA9

I have Adobe Acrobat v9 and have done some maintanence on the pdf.
My client on his office computer can see the pdf , On his home computer he is unable to view the pdf he tells me he has adobe reader 6
can any of you guys see the pdf ?
address is http://www.financialcounsellors.org/
select Forms on the menu bar and then the 3rd link down (Hugs Application Form)
TIA

It was no problem in AA8 to see the from. My guess is that you are using some features in AA9 or Designer (if you used the designer forms part of Acrobat) that AR6 can not recognize. You might try to save the form a AA6 compatible (use the Reduce File Size or PDF Optimizer for this save).

Unable to view bill on Verizon FIOS website

Everytime I login to the Verizon website and try to view my bill or view my voice mails, etc I get the following message:
"We are unable to process your request at this time.
Please try again later. We apologize for any inconvenience."
This has been going on for a week. I tried multiple browsers with the same result
I would like to pay my Verizon bill, but I can't if they won't let me see it!

Not really.
It is basically a peer to peer support forum.
Sometimes the admins will forward an issue on.
best option is to contact support directly.
You can hit them up via chat, via twitter @verzion support or on dslreports.com there is a Verizon Direct forum that they do monitor.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

(UK) unable to view bill online at o2.co.uk

hi all - excellent news on the reduced tariffs for the uk
however i cannot view my bill online and an email back from o2 tell me it is unavailable to view, wait for it, ON A MAC!!!
no kidding - has anyone found a workaround - we don't have a pc in the house and it seems madness to sell the iphone and have the bill unviewable on the very company that make it!!!
any ideas/workarounds? - i don't have another OS to dual boot
help always appreciated
dc/uk

John Pritchard wrote:
The Mac (and OSX) generally keeps itself clean (I see you have new 2.8 iMac) but I use Onyx which brings a whole load of housekeeping operations together.
See http://www.titanium.free.fr/pgs2/english/onyx_leopard.html
Hi John,
I wasn't aware of Onyx, though looking at it just now, it seems quite useful. But as you say, given that the Mac does a pretty good job of hygiene, what are the specific advantages of using it in your experience? Also, as it's not strictly an Apple product, any chance of doing more harm than good?
Cheers.

Unable to View Paperless Bills in Acrobat X

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