Unauthorized Change to TV Service Plans

There have been unauthorized changes to my TV service plans twice in the last billing cycles and I'm clearly agitated. The facts:a. On June 19th, I received a Verion email notification stating that my TV plan was changed from Prime to Extreme HD. I know none from our household initiated this change. I called a Verizon rep and wanted an explanation and resolution of this issue. Verizon was able to prove on their part that no call was made that authorized any changes. BUT, Verizon intimated that the change might have been done remotely. I asked them to prove to me how that was possible since none from my household how this is even done. Verizon promised to change back my plan to Prime. My issue with this sequence of events is that Verizon is throwing the burden to the customers to provide proof that the change was not initiated by the latter.  b. On July 16th, I received an email bill notifying me that my bill increased by almost $70 from $321 to $385 because of a change in TV service plan from Prime to Extreme HD (again!!!). It is now apparent that Verizon never change back my plan to Prime. I called Verizon rep (Jane) and complained about this incident. I asked them to retroact the changes as I do not (and will not) give Verizon the satisfaction of benefiting from their own mistake and inadequacy. They kept on implying that maybe somebody did the change remotely. How can I prove a negative.  When someone buys from Apple Store or Apple iTunes, one needs to put in their password everytime.  There is no such thing with Verizon with respect to change in TV service plans according to them. Yes, with respect to buying movies on Fios, one needs to authenticate. But it seems, Verizon, through, utter corporate or institutional laziness,  did not care to put the same authentication process and is asking the customers to prove otherwise. I can firmly say that none from my housefhold made any changes remotely, online to our TV service plans. Something is wrong with the Verizon system. But Verizon is totally screwing its customers by not correcting their system or by denying that such a problem exists. If Verizon wants to do right by its customers, then an easy fix can be made by requiring authentication for any change in rate or package plans done remotely or online.  Bottom line: No one verbally or remotely authorized a change in my TV plans from Prime HD to Extreme HD. None. The Verizon rep (Jane) who I spoke to promise to escalate and stated that they will correct my current bill.  My trust with Verizon is broken. I have wasted three hours resolving the issued outlined in a and b above. My blood pressure is up and am clearly agitated at this point. I need someone Verizon to step up and resolve this situation not only on my behalf but all other customers who might be encountering the same problems as I have. Please help.

You are talking to peers not Verizon. Call them or chat.  1-800-Verizon or use chat which is one of the options on the contact us options on every page http://www.verizon.com/support/residential/contact-us/index.htm .

Similar Messages

  • I'm having a dreadful time with unauthorized changes to my phone plan. I've been told I can't get credit for unauthorized insurance added.  What kind of customer service is this?

    This all started when I went to Verizon to buy a new phone.  The salesperson forgot to activate the device so I had to go back to the store before I could use the phone.  I told her no changes to my account but she added insurance which I didn't notice until receiving my bill today.  Now I'm told I can't be credited for the charge.

    As long as it's less than 3 months, if you keep calling you'll find someone who will do it.

  • Want to change service plan - Myanmar

    Hi,
    I am from Myanmar and now i'm using blackberry bold 9930 with verizon wireless service plan. One month ago i bought this phone but your wireless service is not coverage in Myanmar. In Myanmar, internet can use internet with WIFI, however its limited access.  But myanmar have EDGE internet system. Please help me to change your service plan in order to use internet via mobile network.
    << Personal information removed to comply with Verizon Community Terms of Service  >>
    Thanks very much in advance.
    Looking forward to hearing from you soon.
    Best regards,
    Phyo
    Message was edited by: Verizon Moderator

    Greetings Phyo! I would very much like to assist you with your internet concerns. However, Verizon Wireless service is currently offered only in the United States and we don't interface with the internet services you've mentioned in your post. It is when our customers travel overseas that they can use the service of our global partners at special rates. If I can be of other assistance, please let me know. Thanks for contacting me through VZW Community Forums!
    DionM
    Follow Us on Twitter at www.twitter.com/vzwsupport

  • I had a replacement iphone 4 sent from apple through the service plan and now need to change carriers, orange dont now have my imei registered on their database and cant process the unlock can i unlock another way without jailbreak?

    I had a replacement iphone 4 sent from apple through the service plan and now need to change carriers, orange dont now have my imei registered on their database and cant process the unlock can i unlock another way without jailbreak?

    Hi philhardinges,
    You can ask Apple support for the replacement receipt, this receipt would have the old iphone information(including Imei) and the replacement iphone information.
    I had a problem like you and they sent me that information, then with the old imei you can unlock your iphone
    Another way to take the old iphone imei, you can look for the original iphone box, yep, the one i hope you saved carefully somewhere in your house hahaha. The imei is showed on the bottom of the box down-right corner.
    Hope this information can help you.
    Best regards

  • My account was accessed and unauthorized changes made by We R Wireless

    I recently became a ware of a very serious issue and have been getting little assistance from Verizon.  My account was password protected and had only 3 people identified as having the ability to make changes on my account.  I received a notice from Verizon regarding a change made on one of my lines.  Upon review it was an unauthorized change to add "Total Mobile Protection" to one of my lines for $9.00 a month.  Also in this notice was a credit which I was entitled to for a $10.00 Active Promotion.  I believe this credit was placed on the account so that the change might slip by unnoticed.   When I looked into the change it was made by a Representative from We R Wireless in Ship Bottom NJ.  I have never been to this store nor have I spoken with anyone ever at this store.
    After calling the store and confirming my account was accessed and unauthorized changes made, I was told by the manager that an employee had in fact accessed my account and made those changes.  I still could not understand how it was possible for the changes to have been made without my password.  The activity certainly looked very suspicious and I figured it had to do with commission to the representative for adding the insurance plan.  This was denied multiple times by the manager of the store as well as the District Manager.  In the meantime I had received multiple emails from We R Wireless in their attempts to "Make this go away"
    What came next was the most disturbing and upsetting part of this situation.  I was told by the District Manager of WE R Wireless that my information they had collected years ago during a purchase of a phone and activation INCLUDING MY PASSWORD and that they had kept it in their system!!
    WE R Wireless had shared my personally identifiable information and Password to my account with Sales representatives at the Ship Bottom WE R Wireless store  and that was how they accessed my account!!
    As you can imagine I have now been receiving multiple calls from The Director of Retail Operations, Musafa as well as the Director of Operations, Jimmy.  They are attempting to sweep this under the carpet and it is inexcusable and unacceptable.  The reason for this post is to WARN others who may have made purchases at anytime at a We R Wireless store that they KEEP YOUR PASSWORD and employees are given the Passwords and have made changes to accounts.  I cannot believe that I am the only one that this has happened to and I am concerned this is a widespread breech and more importantly is ILLEGAL.
    I will keep this Board updated with developments but can tell you so far Verizon has not been very responsive to my concerns but this is unacceptable and I am thinking of contacting the FCC as well as an Attorney.  In this day and age of Identity Theft this situation must be addressed by Verizon whether or not this was one rogue employee or not our PASSWORDS and other Information should never be shared nor kept without our knowledge.
    >> Edited to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

    I can only tell you that the Verizon rep from the Fraud department as well as Verizon's legal department contacted me and said under no circumstances are these companies to retain Customer Passwords.  As you can see look at the potential for issues as evident in this situation.
    As far as the FCC and their responsibilities this is directly from the website
    The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories. An independent U.S. government agency overseen by Congress, the commission is the United States' primary authority for communications law, regulation and technological innovation. In its work facing economic opportunities and challenges associated with rapidly evolving advances in global communications
    The agency investigates consumer issues such as Cramming which has occurred here if you go to the site you will see some of the recent fines for cramming levied by the FCC and it is a huge issue.  A consumer does not get involved in legal fees the FCC is responsible to investigate consumer claims of fraud and regulates the industry.  The Attorney General also takes this very seriously as well.
    Cramming - Unauthorized Charges on Your Phone Bill
    Cramming Settlement for Consumers Announced
    Dec. 19, 2014: The FCC, along with the FTC and state attorneys general, announced a $90 million settlement with T-Mobile regarding unauthorized charges - commonly known as "cramming" - on phone bills.
    Current and former T-Mobile wireless customers should review their bills and apply for refunds if they suspect third party charges were wrongly added to their bills at www.t-mobilerefund.com/
    Sent from my iPad

  • Copy of service plan item SPLA in contracts not working

    Hi,
    1. I have created a service plan product SP (item category group SPLA)
    2. I copied the standard trans SC -> ZSC and item category SPLA -> ZSPL
    3. I then maintained the determination as per the standard.
    I have not changed any of the attributes of ZSC and ZSPL from the standard (apart from the name). But when I enter the service plan product SP as a item in ZSP (ZSPL gets determined) but I do not get the planning relevant fields such as scheduling type, scheduling rule, etc... Instead I get tabs at the item level which are for a contract product and not a plan product.
    Can someone pls tell me what could be wrong since there are absolutely no changes being done to the standard and plainly a copy is created.
    Regards,
    DP.

    Were you able to resolve this issue. We are facing the same.
    Thank you

  • Auto creation of service orders from service plans using action management

    Hi,
    We are using service plan products in service contracts where in serviceorders are created according to the plans for the duration of the contracts according to the defined frequency.
    The processing for the action is set as "Immediate processing" so that the order is created the moment the deadline is reached. The order is created using the method "CREATE_ORDER_SRVPLAN".
    The contract is created and released and with all the line items (including the service plan line items). The schedule condition is such that => all the orders due in a particular month are created on the first of that month. e.g. plan orders for 15.01.2009, 30.01.2009, etc (i.e.,all the orders due in Jan 2008) will be created on the 01st of Jan 2008.
    As per this definition, the relevant actions get scheduled, BUT DO NOT GET EXECUTED. The moment I just go to the edit mode in the document and save (without making any changes) the action gets executed and the service order gets created.
    The requirement is that the moment the deadline is reached the action should get executed and there should be no need to edit the contract since the processing is kept as immediate.
    Please advice further.
    Warm regards,
    DP

    Hi Cenk/Pepe,
    Thanks a lot for the response.
    I did schedule the report and it gets executed as per the schedule. But it does not execute the actions. As a output it just logs "3 actions selected". What I want is that it should actually go ahead and execute these actions and not just select them.
    Kindly advice on the same.
    Regards,
    DP

  • HT1688 Can you please help me. I purchased the new Apple I 4s phone from AT&T. I bought it out right. NO CONTRACT!! I paid almost $1000.00 for it. I then, had it enrolled it in my company's  ATT service plan. They paid the bill for my service. Since, I ha

    Can you please help me. I purchased the new Apple I 4s phone from AT&amp;T. I bought it out right. NO CONTRACT!! I paid almost $1000.00 for it. I then, had it enrolled it in my company's  ATT service plan. They paid the bill for my service. Since, I have left the company. I have retained, and assumed financial responsibility for the phone, and the phone number with AT&amp;T. The same day I assumed ifinancial responsibility, I had the phone number ported to a new service provider. ( Straight Talk ) After doing so, my phone worked fine. (as far as cellular service) NO DATA Service !!!! I have been on the phone with AT&amp;T, Straight Talk, and Apple, FOR HOURS over TWO days!!! Trying  to get this problem resolved. All I need to do, is change my APN settings (access point name ) settings. Its  my phone!!! Why does any body have this APN menu locked from me??? I've been on the phone for two days between, AT&amp;T, Straight Talk, and Apple products technical support teams. Everybody points the finger at the next guy!! What can I do to get the phone, that I paid for, work  for more than just a phone, and a paper weigh?
    PLEASE HELP ME!!!!!
    Jason
    Sent from my iPhone
    <Email Edited by Host>

    Wow... you seriously over paid for an iPhone.
    That probably explains why you have/had no clue you were purchasing a locked device and think it's an Apple problem to get it unlocked.

  • Creation of Service Order from Service Plan

    Hi Experts,
    I am working on sap crm 5.0 version
    Pls help in the service order creation from service plan  document
    I have Created a service plan product and maintained a service plan template with an interval of 3months
    In Service Plan to service order action  i am using the Standard method call
    CREATE_ORDER_SRVPLAN in the action profile and Action profile Start Condtion 
    Start of interval equal to todays date . when i am executing the action
    First service order is getting created immediately on the serviceplan Creation date.
    Subsequent service orders are getting generated respectively as per defined frequency .
    So I am getting one extra service order . how to restrict the additional service order creation and
    order creation to happen as per template frequency
    Regards,
    Prajit.P

    Hi vishant,
    thanks for ur quick reply.
    I am not able to find the scheduling type as u mentioned for changing the planning start date in template.   I am using the standard date profile SERVPLAN in my  service plan action profile
    Please suggest me the daterule i need to select in the date type start of interval  in my date profile
    Regards,
    Prajit.P

  • Service Plan

    Hi Experts
                               we are working on service contract with service plan item.we are creating service plans for every three months.At the time of creating service contract with Plan item start of interval is showing creation of contract date.Once i  save the contract start of interval changing to 400+ years(ex-2010 to 2452).Due to this it is creating nearly 1800 service orders insted of four(ex-yrs 442 X 4).we are using standard date profile and standard item category(SPLA) only.what could be the reason for changing start of interval. Please help us on this issue.
    Regards
    Sreedhar
    Please anyone suggest reason for this issue

    Hi,
    Try using standard service plan order type with std date profile and check if the same problem exists.
    I think there might some problem in date profile.
    Regards,
    PP

  • Dates getting wiped from Service Plan line item

    Hi All,
    We are currently facing an issue in the dates management on the service contracts. When we create a service contract and without saving if we change start date at the header we come across the following issues
    1) Date rule gets wipes out from the service contract items.
    2) All the dates maintained at the service plan line item are empty.
    Contract header and Contract item has the same custom date profile .
    For the service plan line item its a standard date profile SRVPLAN.
    It will  be helpful in getting some pointers towards the issue or if someone has faced similar problem before.
    Regards
    Sohit

    Hello Moises,
    Can you give some details on how you managed to get this solved?
    Thx
    Nicolas

  • Windows Activation: An unauthorized change was made to Windows

    I have master image of windows server 2008 r2 giving the error Windows Activation: An unauthorized change was made to Windows
    Report of MGADiag is below
    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X63PK-3K798-CPX3Y
    Windows Product Key Hash: OgEPjV3PqwYHwGdIuGHt5s4zUk0=
    Windows Product ID: 00486-001-0001076-84288
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00030112.1.0.010
    ID: {551732E7-DDA3-4106-9134-CA4A4DCBC0EF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Server 2008 R2 Enterprise
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error: T:20141128234401903-
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Access 2007 - 100 Genuine
    Microsoft Office Project Standard 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: 10.1.82.175:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{551732E7-DDA3-4106-9134-CA4A4DCBC0EF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00030112.1.0.010</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CPX3Y</PKey><PID>00486-001-0001076-84288</PID><PIDType>1</PIDType><SID>S-1-5-21-4126316475-437469936-4238727085</SID><SYSTEM><Manufacturer>VMware,
    Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20120702000000.000000+000</Date></BIOS><HWID>9BA73D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan
    Standard Time(GMT+05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
    GUID="{90120000-0015-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Access 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89384-707-4159871-63452</Pid><PidType>14</PidType></Product><Product
    GUID="{90120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89402-707-4159871-63502</Pid><PidType>14</PidType></Product><Product
    GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63127</Pid><PidType>14</PidType></Product></Products><Applications><App
    Id="15" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
    Spsys.log Content: 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
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows Server(R), ServerEnterprise edition
    Description: Windows Operating System - Windows Server(R), VOLUME_KMSCLIENT channel
    Activation ID: 620e2b3d-09e7-42fd-802a-17a13652fe7a
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00486-00168-001-000107-03-1033-7601.0000-3332014
    Installation ID: 022225566050856255735015797960696152737732162986145894
    Partial Product Key: CPX3Y
    License Status: Notification
    Notification Reason: 0xC004F056.
    Remaining Windows rearm count: 5
    Trusted time: 11/29/2014 12:20:56 AM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAgABAAAAAQABAAEAJJROJaQRDFzmt0R8/BTnIWzaY6lla85W
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            INTEL         440BX   
      SRAT            VMWARE        MEMPLUG
      WAET            VMWARE        VMW WAET
      HPET            VMWARE        VMW HPET
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD         $PCITBL$

    I have master image of windows server 2008 r2 giving the error Windows Activation: An unauthorized change was made to Windows
    Report of MGADiag is below
    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00030112.1.0.010
    <...>
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    <...>
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows Server(R), ServerEnterprise edition
    Description: Windows Operating System - Windows Server(R), VOLUME_KMSCLIENT channel
    <...>
    License Status: Notification
    Notification Reason: 0xC004F056.
    Remaining Windows rearm count: 5
    Trusted time: 11/29/2014 12:20:56 AM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
    Check your event log (on both this KMSclient, and also on your KMShost):
    Look at the events from source = Security-SPP  (SPPSVC)
    http://technet.microsoft.com/en-us/library/ee939272.aspx
    Also, we can see that there seems to be "tampering" occurring with the files for "Windows Activation Technologies":
    C:\Windows\System32\Wat
    You may need to first attempt to re-activate with your KMShost (use slmgr.vbs as advised by the logfile).
    If this does not succeed, you may need to perform integrity checks on the WIndows files:
    eg: SFC /scannow
    eg: CheckSUR http://support.microsoft.com/kb/947821 
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time

    Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked. 
    Any advice?
    Thanks.
    Alex.

    Cannot figure out what your talking about since it makes no sense.
    If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
    You must log in with your cell number and your my Verizon portal password. Not the account pin.
    Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
    1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
    If you don't have the information then there is nothing they can do.
    If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
    Good Luck

  • Cant access my service plan page

    When i login at http://admin.emea.acrobat.com/ i see an empty service plan page:
    https://service.acrobat.com/cfusion/bots/serviceplan/index.cfm
    How i can change my service plan ?

    Hm, I don't know. I've never actually seen that page work, but I've never had an account purchased through adobe.com to play with.
    I'd reach out to Adobe Support with your needs, and see if they have an answer about that page's functionality:
    http://www.adobe.com/support/connect/connecthostedsupport.html

  • Why am I getting this message, The file "Triton Termite Service Plan.pages" couldn't be opened.

    I am getting this message when I attempt to save my numbers documents.
    The file “Triton Termite Service Plan.pages” couldn’t be opened.
    When I try to move a document to iCloud the "Move" button is greyed out.
    This issue began when Quickbooks for MAC 2014 had to repair a corrupted file.

    Ver 3.2. I had been saving files in the documents section of the Mac HD and several to iCloud.
    Intuit had been working my computer remotely to resolve a problem with a corrupt file. Before they got into my computer I could change the file on one computer and the cloud would pass the change along to my other devices.

Maybe you are looking for