Undo a billing

hi
i have created a billing document using tcode vf01 but it has been wrongly processed
does anybody know how to revert back?

Hi,
There are two methods:
1) you can cancel invoice and make the changes in the next invoice by VF11.
2) you create an invoice correction request, with reference to the incorrect invoice number by VF01 billing type invoice correction request.
regards,
Siddharth.

Similar Messages

Unbilled Receivable and Unearned Revenue Accounts

We are using expenditure items for generating revenue and then for billing.
When we generate revenue, the entry is: Revenue Cr to Unbilled Receivables Dr
When we generate Invoice, the entry is: Unbilled Receivables Cr to Receivables Dr, which is file
If we cancel above invoice for some reason and again process invoice, then entry is: Unearned Revenue Cr to Receivables Dr
Due to this, we are having Unbilled Receivables & Unearned Revenue balance in the system (though the amount in both accounts is same & it nullfies, it is not correct representation). Ideally, when we regenerated invoice, the entry should have been: Unbilled Receivables Cr to Receivables Dr
Let us know why the system is bringing Unearned Revenue account in picture in this case.
Regards,
Ketan

Ketan,
Let me see if I understand what you are saying. You have generated the draft invoice and interfaced it to Accounts Receivable, correct? That part is working okay, it looks like.
How are you cancelling the invoice? Are you doing that in Project Billing? Is it correct to assume that you are doing the "Cancel a released invoice" process, rather than the "Write off an invoice" process? Cancelling an invoice will create a credit memo for the entire amount of the canceled invoice (at least in R11, which is what I am on - you did not mention what version you are on). Did you get the credit memo generated and posted? If so, what was the resulting entry for that credit memo? That is what you need to focus on first, I thiink. If that entry is Unearned Revenue Debit and Receivables Credit, then it does make sense that when you regenerate the invoice, the entry would be Receivables Debit and Unearned Revenue Credit.
I am guessing here is how the Oracle designers were thinking. Again I am guessing. And I am not saying I agree/disagree with such thinking. I think the idea is that it is not going to be unbilled receivables now because you had billed the revenue at least one time. After all, the cancellation technically does not undo the billed invoice - it merely creates a credit memo. The revenue had already been generated, so the Revenue account does not come into play. So, if not unbilled receivable, and you don't touch revenue, by default that leaves the unearned revenue account to hit.
Now, like you, I would think Unbilled Receivables would be the better account to hit. It could be possible that you have run across a program bug here. So here is my thought process -
1. What was the journal entry generated by the invoice cancel?
2. Is the journal entry generated by the invoice regeneration not the reversal (in effect) of the credit memo entry?
3. If those two entries are not offset, I would log a service request with Oracle support. Either they have a bug or they have a design flaw. Of course if a design flaw, then you are stuck. You would have to enter an enhancement request to get Oracle to change the process.
4. However, if those two entries do offset, and it sounds like they do, then you have a system that seems to be working as designed. In that case you need to submit an enhancement request to have Oracle change its current process.
Does this make sense?
John Dickey

My bill, and my 80 year old mother-in-law......

As detailed in the email below, My mother in law went to a local (Brea, Ca) Verizon store to join the world of smartphones. What transpired next was a colossal misadventure that has yet to be fixed by either the local Verizon Store Manager or Verizon
A couple of weeks ago I stopped by your store to relate an incident that
occurred between a member of your staff and my nearly 80 year-old mother in
law.
My mother-in law was in the market for a smartphone. We had done extensive
research together online and had made some decisions about which way to go.
That matter seemed dormant until I received a phone call one evening from
your store. A sales person rather abruptly told me my mother-in-law was in
your store looking to make a purchase of a smartphone. This purchase
however required her making changes to the account. I did not fully
understand what I was being asked, but I knew she had wanted to make this
move to a smartphone so I played along with your staff's recommendations.
Your sales person deemed it necessary to change our plan to a "share
everything" plan with some 8GB of data. This seemed high, but I was told by
your sales person that with this change "it included" a "jet pack". He
further explained that with the 50$ rebate the total cost of the device was
only 20$. That sounded like fun so I agreed. I inquired as to what phone
she had settled on, and the sales person responded,"I'm talking her in to
the Lucid2." My mother-in-law must have physically reacted to this
characterization because he quickly changes his vocabulary to "I'm advising
her to look at the Luicd2"
At no time did your sales person mention either the 20$ *monthly
charge*for the jet pack, no did he mention the 35$ charge for setting
up the new
jet pack. Had he provided full disclosure at the time of the phone call the
answer would have been "no".
We have been with Verizon for a *long time*. We have always been treated
with respect, and afforded a level of service that allows us to trust you
with (pardon the pun) our friends and family. My parents are now on
Verizon, as are all of my other family members. And we hope to continue
with Verizon for years to come.
When I spoke with you a couple of weeks ago I asked you to undo the changes
made by your staff member, and to date it looks as though you are holding
up your end of the bargain. Our newest bill has now arrived, and I invite
you to look it over to fix the final detail of this disastrous experience.
Specifically the 170$ cancellation fee for the ill-fated jet pack.
My wife and daughter are still holding out for this matter to clear up
before we try to get them a smartphone, when they do upgrade we will stop
by and seek you out.
Respectfully,
Patrick
----end of email----
We are now headed to our 4th month in dealing with this matter. Really? 4 months? You guys are better than this. The initial boondoggle took place on May 9, 2013. My visit took place on or about on June 20, 2013. And here are headed toward Sept with little resolved. Except the fact that we now know, the representative needs a little help fulfilling his promises. My bill is up to date with the exception of the $170.00 cancellation fee that I was told would be "taken care of". But now it appears that (maybe) the manager is encouraging his staff to pray on 80 year old grandmothers and sign them up for stuff they have no hope of understanding, and hoping we'll just shut up, pay up and go away. Or maybe he's hoping Big Brother will step in so he doesn't have to be the bad guy toward his staff.
So let's go Verizon, I got better things to than babysit your Managers and their promises.
>>Personal information removed<<
Message was edited by: Verizon Moderator

pmhoward777,
Thank you for reaching out to us. I am sorry to hear of your long experience with this issue. We certainly want to make sure that all issues are handled quickly and efficiently. We by no means want you to feel that we are preying on your mother in law,so we want to look into this immediately. Could you please first search and follow me tonyg_vzw and then DM me your mobile # and billing password for account so we can review exactly what all has transpired. We look forward to finding an overall resolution and making you a happy customer again.
Thank you,
tonyg_vzw
Follow us on Twitter @VZWSupport
Message was edited by: Verizon Moderator<<>>

Error while releasing Billing Document in VF02

Hi,
I am getting the below error while releasing the billing document in VF02. What could be the reason for this?
Characteristic value US does not exist for characteristic WWCST (Country Ship-to)
Message no. KE0C133
Diagnosis
The characteristic "WWCST" ("Country Ship-to") should be posted to Profitability Analysis (CO-PA). When the system checked the entries, it was established that the transferred characteristic value (" US") is not valid in CO-PA.
System Response
The data is not consistent and therefore cannot be transferred to CO-PA.
Procedure
With the function Maintain Characteristic Values, you can add characteristic values to those that are valid.
Thanks
Babu San

Hey,
Nicolas' reply is correct.
And in case you could not maintain the relevant table and want to undo the
check against the check table for some chars you have to remove the check
table from table TKEF and afterwards regenerate the check routine RK2FGPKE.
I will explain this more in detail on the basis of an example: imagine you want
to get rid of the check table for char WW123. You must then proceed as follows:
1.) Remove the entries for fields CHTAB and CHFIE from the TKEF record
    for WW123 (that means FIENM = WW123) so that these fields are after-
    wards initial in table TKEF for the WW123 record.
2.) Execute function module RKD_SHORT_TEXT_GENERATE for APPLCLASS = KE
    so that program RK2FGPKE is regenerated.
But please be careful about this workaround and test it throughly in your DEV or QAS
system before apply in PRD system.
Best Regards
Young

How to undo changes in Delivery after goods movement happened

Dear All,
I need to undo the manual changes done in delivery note but the goods movement and billing document has been created.
Advise me regarding this.
Thanks in advance
Raghu

Agreed with Amit. It doesnt make a sense that after doing PGI and billing user can change delivery document. This is standard functionality of SAP to avoid missuses of Sales documents. Like Delivery document you also can't change billing document or delivered items in sales order. For this you need to go reverse your whole sale process e.g Reverse billing VF11 > Reverse PGI VL09 change or delete delivery document VL02N and change or delete sale order VA02

Billed $24 for renewal. But I did not renew.

Hi,
3months ago, I purchased an online phone number for $24.
Fast forward 2months and 2x days, and I've just billed another $24 for the service.
I did not authorise a subscription. Furthermore, My app clearly askes if I want to 'renew' the service.
Skype, can you please address my problem, I have tried desperately to undo the problem and get a refund, but to no avail.

You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Problems: undoes sleep, and won't give up

Folks:
A few days ago, I connected a new Seagate 1.5TB drive (USB2), accepted an offer to format the drive, and enabled TM. (Or was it vice-versa? I don't recall.)
First Problem: Something undoes sleep
Since then, when I use Apple Menu "Sleep" the system goes to sleep, and that wakes up a few seconds later. Always. This cannot be good for the system, and it isn't good for my electricity bill.
Is this waking due to enabling TM and/or attaching the Seagate drive? It seems likely, as it started happen just after I enabled TM, and I am certain I have done nothing else to the system that should affect sleep. About "Put the hard disk(s) to sleep when possible" in the Energy Saver Control Panel: I routinely leave this ENABLED. I've tried both settings since I enabled TM. No difference.
I routinely leave the Energy Saver "Put the computer to sleep when it is inactive for" setting to 15 or so minutes. Since the computer was not been asleep any morning when I start work since I enabled TM, I assume this route to sleep also fails.
Q1: How to restore sound sleep on my system?
Second issue: Won't give up.
At the moment, the TM monitor icon at the upper right of my screen is circling. It's been circling for at least 15 minutes. Before that I noticed that TM had started a backup. I checked: it was going to back up only 552 KB, which seemed reasonable -- I haven't been doing very much so far this morning. I checked minutes later. No sign of progress. I checked a few minutes later, no progress, so I clicked on the 'x' to abort the backup. Now the top entry on the TM monitor pulldown has been reading "Stopping Backup" for at least 5 minutes.
What to do? TM won't be able to do the next hourly backup if it's still trying to abort the previous one. I tried disabling TM in its Control Panel. It's now off, and yet both the Control Panel and monitor say it's back to trying to backup 552KB ... again.
I'll try dismounting and remounting the external drive. If that fails, I'll restart the system. But, of course, neither of these should be necessary.
BTW, strangely, the full TM menu says the last backup was at 3:10 AM, almost 7 hours ago. Since I didn't try to put the system to sleep last night at about 10pm, and it wasn't asleep when I arrived ... why 3:10? Maybe that's when the Unix cron-timed daily maintenance was done?
By the way, the USB drive IS alive and working. I opened it, found a random file from one of the backed-up folders, and copied it to my internal drive, no problem.
Q2: How to definitively abort a backup?
Q3: How to avoid hung backups in the future?
TIA,
Henry

Pondini:
Thanks for your response!
1. Exclude your TM disk from any anti-virus scanning.
None running.
2. Exclude it from Spotlight (System Preferences > Spotlight > Privacy)
Done! The next hourly scan was running so I aborted it by unmounting and remounting the external disk. When I remounted, TM appeared to be in a consistent, "happy" state. So I chose "Back Up Now" and the backup ran without apparent problem.
So far, so good, Excluding seems to have helped. I'll post back if anything different happens at the next hourly backup, or overnight.
3. Until you resolve this, leave the Put the hard drive(s) to sleep . . .
option OFF.
I did that before my original post, and left it disabled.
My system still won't stay asleep for more than a few seconds.
How is your USB disk attached to your Mac (direct or via USB hub;
port on back or keyboard)?
Directly to the back of the machine. My Mac did not seem to like for it to be connected though my external hub -- it complained about not enough power and shut down the hub. That seems strange, because both the drive and the hub are powered separately by wall-warts. But that's not an issue now.
There may be some clues in your logs. Download the Time Machine Buddy widget
from: http://www.apple.com/downloads/dashboard/status/timemachinebuddy.html.
I'll just use the standard log interface... It shows some nice messages for successful TM backups. Two messages seem to correlate with TM hangs. Here they are:
Indexing a file failed. Returned -1120 for: /private/tmp, /Volumes/Time Machine Backups/Backups.backupdb/Espresso/2009-04-28-041015.inProgress/02A5D71D-2086-47 E0-A006-3C8030F2CAD8/Espresso's HD/private/tmp
Indexing a file failed. Returned -1120 for: /Library/Caches, /Volumes/Time Machine Backups/Backups.backupdb/Espresso/2009-04-28-041015.inProgress/0B66D534-640A-4F 08-9ED4-CBB0F3872450/Espresso's HD/Library/Caches
I googled around about "Indexing a file failed" in connection with TM, but I didn't find anything that useful.
You did this via the Finder? For experimenting, that's ok, but normally to
restore a file/folder from your backups, use the TM interface Enter Time
Machine. Using the Finder can result in permissions problems with the copied
files. Also be very careful not to use the Finder to change, move, or delete
anything in those backups...
Thanks for the warning. I figured as much. I just located a small file on the TM disk and made a copy of it on my internal drive. Simply copying a file from the TM backup directories should not be a problem. If it is, that would indicate TM is a lot less stable than it should be.
By the way, my profile is wrong. I'm running 10.5.6, fully updated.
Thanks,
Henry

Error on field billing date in VF02

Hi Gurus
There is an error on field billing date in SD invoice,the field is VBRK-FKDAT.
When the user has reversed the original invoice, the invoice billing date has been changed by reverse invoice date.
I don't know the reason, it is first time that the system is working in this way.
Is there a way to change directly the field billing date?Can i act on table VBRK in some way?
I have already tried to change in debug the table VBRK but doesn't work.
Thanks in advance

Hey,
Nicolas' reply is correct.
And in case you could not maintain the relevant table and want to undo the
check against the check table for some chars you have to remove the check
table from table TKEF and afterwards regenerate the check routine RK2FGPKE.
I will explain this more in detail on the basis of an example: imagine you want
to get rid of the check table for char WW123. You must then proceed as follows:
1.) Remove the entries for fields CHTAB and CHFIE from the TKEF record
    for WW123 (that means FIENM = WW123) so that these fields are after-
    wards initial in table TKEF for the WW123 record.
2.) Execute function module RKD_SHORT_TEXT_GENERATE for APPLCLASS = KE
    so that program RK2FGPKE is regenerated.
But please be careful about this workaround and test it throughly in your DEV or QAS
system before apply in PRD system.
Best Regards
Young

Articles that I did not order are billed but not provided

I made purchases two times closely after another two days ago and while the first one led to the expecetd downloading of two music albums and a correct bill the other showed 12 articles of which I only ordered one - another album. All the other items seem to be strange photography apps such as some blahNightVision nonsense. I did not intent to order those and as I only looked for music the night it is impossible I did it by mistake (and 11 times without noticing...). More strangly while I never had the application downloads (which of course is fine but does not match the billing information) suddenly a Miley Cyrus song showed up in the things bought (and I did not want to get that...) but never showed on any billing information.
Obviously there is a software error somewhere but the German Apple support does not even to look into technical matters but only keeps repeating that I cannot undo my buyings - well I never bought those apps, they not even showed up - tehy only are on the bill...
Any experience with WRONG, NOT UNINTENTIONALY ORDERED items?

Click here and ask the iTunes Store staff for a refund.
(105211)

Make current value default - Undo action

Hi,
A simple question - when selecting with the right mouse button a control and pressing "Data Operations/Make Current Value default" how I can undo this operation? Imagine I set some control default value to something and after some time I changed my mind and I want to return the control to its initial value (as it comes when you place the control from the pallete - "Set to factory value"). I was not able to figure out how to do this. Cntr - Z is not an option since it works only in the close vicinity of the operation (you can't Cntr-Z this operation after 2-3 hours of intensive work over the VI).
For example I set numeric control default value to 22, after some time I want to return it to initial state (in this particular case the "factory value" is 0). Well, I can reinitialize the value to 0 but it's different from setting it to "factory" settings.
Thank you

I disagree with the idea that the default value is not a valuable tool.
One example is let's say you have a subVI that had a hardcoded constant, but in new applications, this value is to be fed in from the outside - i.e., the constant is to become a control connected to the connector pane. This subVI is in a common library so it needs to maintain compatibility with older applications.
So you right-click on the constant to make it a control with the default value already set to the original constant value, connect it to the connector pane and set the connector to anything but required. Now the new software has a connector to hook up to while, even though the old code will have to be recompiled, it won't break because, even though there is nothing wired to the control, the default value works just fine.
I can think lots of other things, but that is among the most useful thing I've done with default values.
[edit] Maybe I took things a little out of context? [/edit]
Bill
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.

Undo a canceled invoice

We have order that was orginally created and invoiced in April 2003. Everything was complete with this order; accounting docs, revenue recognition, etc. An End User unintentionally canceled the invoice in May 2010. The canceled invoice does not have an accounting doc, and one cannot be created because the original posting period April 2003 is no longer open.
This invoice now appears in VFX3 - "Release Billing Documents for Accounting", and the sales order appears as open. Is there any way to undo the canceled invoice?
Any suggestions are greatly appreciated.

Hi,
If the cancelled invoice is not release to accounting that means your customer account is not having any impact ( Dr/Cr).
So you can delete the billing document or you can archive it .
Regards,
Krishna O

Verizon won't admit billing error

Just got the phone with Verizon supervisor. Verizon made a 30 dollar error and won't give me my money back. I have had good relations for the last 2.5 years, but am going to switch phone company due to this incident.
Question: Anybody else notice a change in the way customer service operates? I pay extra money for the great service, but with getting cheated out of 30 dollars I see no reason to stay with Verizon.

To explain myself better .... nope, nothing straight forward such as you suggest, wish it was that simple.
To make a long story short, after discussion of credit card used to pay a bill Verizon said at the end that all was good and that "It was like it never happened." This means all is in good standing and that the settled dispute left me in good standing. You know, like nothing had happened. Good. I felt relieved that the problem was fixed.
Fast forward a couple of weeks. Phone service is cancelled due to lack of payment on accounts. $30 dollar charge. Verizon said there was nothing they could do. I talked with finance dept. and their manager. Still they could not undo the charge, even though it was there fault for telling me two weeks prior that all was good. They dropped the ball.
I have been with Verizon for 2.5 years now and have always paid my bills. This is the first time there was a problem.
I have paid extra and stayed with Verizon for their customer service. They have helped me in the past numerous times with both my Droid and Razor phones.
But now I must look elsewhere because Verizon told me all was good and charged me $30 dollars to hook service back up.
I know they think they are right, but after looking at my notes with the conversations I had with them they are wrong. What makes me want to look elsewhere (contract is up on one phone) is that they would rather not give me my $30 and loose me as a loyal customer. Rather short sighted of Verizon if you ask me... really poor customer service.

Undo passwords from secure sites

I pay my bills online and I saved passwords when prompted now I think that was a bad idea. How do I undo these saved passwords for bank and credit card sites?

You can remove saved logins using the Options dialog:
"3-bar" menu button (or Tools menu) > Options > Security > "Saved Passwords"
If you have a Master Password set, you might be requested to enter it again in order to do this.
Success?

TS2446 My phone want let me download apps I put the password in then it's say billing options which tell me I have invalid security code

My phone want let me download any apps when I put the password in it take me to billing option which tell me I have the wrong security code and that's the security code that was on the card on the account

iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

My phone wont let me download anything even free stuff or update.it keep saying something wrong with my billing info so i fix it but still cant download.I signed out sign back in still nothing please help i'm getting angry

My phone wont let me download anything even free stuff or update.it keep saying something wrong with my billing info so i fix it but still cant download.I signed out sign back in still nothing please help i'm getting angry

If it says your billing info is wrong that means that your credit card issuer is refusing to approve your account. You will have to solve the problem with your bank or credit card company.

Undo a billing

Similar Messages

Maybe you are looking for