Unified Contact Store UCS integration issue - Event Source: LS Storage Service - Event ID: 32043
Experiencing weird issues with getting UCS working in one environment (including OWA/IM and UM). Event Source: LS Storage Service - Event ID: 32043
I've had no issues with UCS in other environments with multiple 2013 Mailbox servers and multiple 2013 CAS servers. This particular environment is having issues. I do have Exchange split with MBX and CAS.
I Followed all procedures from TechNet, NextHop, etc. I am Running same oAuth cert on all exchange and lync boxes.
I still have Lync 2010 and Exchange 2010 in the environment, since I'm in the middle of a coexistence migration but don't really want to cut over to new servers until the Lync 2013 to Exchange 2013 integration is complete and tested.
Test-CsExStorageConnectivity -SipUri [email protected]
Test-CsExStorageConnectivity : ExCreateItem exchange operation failed,
code=574, reason=StoreContext{traceId=[2048369003],
activityId=[53f4e8c5-e7e3-491a-adf4-cef37c517cb4]}StoreException:
code=ErrorUnhandledException, reason=Wrapped callback failed --->
System.InvalidOperationException: Client found response content type of '',
but expected 'text/xml'.
I have had a case opened with MS for weeks now and have torn down and rebuilt the config several times - the certificates should solid all around including using servers' FQDNs in the SN instead of just somewhere in the SAN list and using just the domain as
the SN for the oAuth certs (using the exact same cert on both Lync and Exchange for oAuth)
Any comments would be greatly appreciated
Here are the steps i did on the integration (certificates not included however they are verified)
****************** ON LYNC
Get-CsCertificate -Type OAuthTokenIssuer
Issuer : CN=dc02, DC=domain, DC=com
NotAfter : 11/12/2015 5:38:22 PM
NotBefore : 11/12/2013 5:38:22 PM
SerialNumber : 360000000901D6BF9542A0E971000100000009
Subject : CN=domain.com, OU=IT Department, O="Customer Name",
L=Santa Clarita, S=California, C=US
AlternativeNames : {}
Thumbprint : A42D2481AB68473EB25B78DAB8964ADDFF9F8245
EffectiveDate : 11/12/2013 5:48:30 PM
PreviousThumbprint :
UpdateTime :
Use : OAuthTokenIssuer
SourceScope : Global
Set-CsOAuthConfiguration -Identity Global -ExchangeAutoDiscoverURL 'https://excas02.domain.com/autodiscover/autodiscover.svc'
New-CsPartnerApplication -Identity Exchange -ApplicationTrustLevel Full -MetadataUrl "https://excas02.domain.com/autodiscover/metadata/json/1"
Identity : Exchange
AuthToken : Value=https://excas02.domain.com/au
todiscover/metadata/json/1
Name : Exchange
ApplicationIdentifier : 00000002-0000-0ff1-ce00-000000000000
Realm : domain.com
ApplicationTrustLevel : Full
AcceptSecurityIdentifierInformation : False
Enabled : True
Get-CsOAuthConfiguration
Identity : Global
PartnerApplications : {Name=Exchange;ApplicationIdentifier=00000
002-0000-0ff1-ce00-000000000000;Realm=ushw
orks.com;ApplicationTrustLevel=Full;Accept
SecurityIdentifierInformation=False;Enable
d=True}
OAuthServers : {}
Realm : domain.com
ServiceName : 00000004-0000-0ff1-ce00-000000000000
ExchangeAutodiscoverUrl : https://excas02.domain.com/autodisco
ver/autodiscover.svc
ExchangeAutodiscoverAllowedDomains :
****************** ON Exchange
[Get-AuthConfig
RunspaceId : 2b3c00ee-adbf-45a0-81d1-dc87d1e8aa6f
CurrentCertificateThumbprint : A42D2481AB68473EB25B78DAB8964ADDFF9F8245
PreviousCertificateThumbprint :
NextCertificateThumbprint :
NextCertificateEffectiveDate :
ServiceName : 00000002-0000-0ff1-ce00-000000000000
Realm :
Name : Auth Configuration
AdminDisplayName :
ExchangeVersion : 0.20 (15.0.0.0)
DistinguishedName : CN=Auth Configuration,CN=Customer,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=com
Identity : Auth Configuration
Guid : db55e975-4986-49b7-a799-15ecb8c40e8f
ObjectCategory : domain.com/Configuration/Schema/ms-Exch-Auth-Auth-Config
ObjectClass : {top, container, msExchContainer, msExchAuthAuthConfig}
WhenChanged : 1/28/2014 5:37:30 PM
WhenCreated : 10/8/2013 6:35:32 PM
WhenChangedUTC : 1/29/2014 1:37:30 AM
WhenCreatedUTC : 10/9/2013 1:35:32 AM
OrganizationId :
OriginatingServer : DC04.domain.com
IsValid : True
ObjectState : Unchanged
Set-ClientAccessServer -identity excas02 -AutodiscoverServiceInternalUri 'https://excas02.domain.com/autodiscover/autodiscover.xml'
Get-ClientAccesSserver excas02 | fl
RunspaceId : 568a785b-b51f-459a-abf2-d7283744a84a
Name : EXCAS02
Fqdn : EXCAS02.domain.com
OutlookAnywhereEnabled : True
AutoDiscoverServiceCN : EXCAS02
AutoDiscoverServiceClassName : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri : https://excas02.domain.com/autodiscover/autodiscover.xml
AutoDiscoverServiceGuid : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope : {West}
AlternateServiceAccountConfiguration :
IsOutOfService : False
WorkloadManagementPolicy : DefaultWorkloadManagementPolicy_15.0.505.0
Identity : EXCAS02
IsValid : True
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EXCAS02,CN=Servers,CN=Exchange Administrative Group
(FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Customer,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=com
Guid : 2d3b4138-a933-46e1-b5da-3f7115cb5d00
ObjectCategory : domain.com/Configuration/Schema/ms-Exch-Exchange-Server
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 1/30/2014 11:35:25 AM
WhenCreated : 10/8/2013 7:06:35 PM
WhenChangedUTC : 1/30/2014 7:35:25 PM
WhenCreatedUTC : 10/9/2013 2:06:35 AM
OrganizationId :
OriginatingServer : DC04.domain.com
ObjectState : Unchanged
cd "C:\Program Files\Microsoft\Exchange Server\V15\Scripts\"
.\Configure-EnterPrisePartnerApplication.ps1 -AuthMetadataUrl "https://lyfe02.domain.com/metadata/json/1" -ApplicationType Lync
Creating User <LyncEnterprise-ApplicationAccount> for Partner Application.
Created User <domain.com/Users/LyncEnterprise-ApplicationAccount> for Partner Application.
Assigning role <UserApplication> to Application User <domain.com/Users/LyncEnterprise-ApplicationAccount>.
Assigning role <ArchiveApplication> to Application User <domain.com/Users/LyncEnterprise-ApplicationAccount>.
Creating Partner Application <LyncEnterprise-dd9f8b8f52fd4b4fb5f928a0d4a02b9c> using metadata <https://lyfe02.ushwor
ks.com/metadata/json/1> with linked account <domain.com/Users/LyncEnterprise-ApplicationAccount>.
Created Partner Application <LyncEnterprise-dd9f8b8f52fd4b4fb5f928a0d4a02b9c>.
THE CONFIGURATION HAS SUCCEEDED.
****************** On Lync
****************** ERROR
Test-CsExStorageConnectivity -SipUri [email protected]
Test-CsExStorageConnectivity : ExCreateItem exchange operation failed,
code=574, reason=StoreContext{traceId=[2109175579],
activityId=[cf8138ff-9436-4f56-937e-26ab8c712ab2]}StoreException:
code=ErrorUnhandledException, reason=Wrapped callback failed --->
System.InvalidOperationException: Client found response content type of '',
but expected 'text/xml'.
The request failed with an empty response.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapCli
entMessage message, WebResponse response, Stream responseStream, Boolean
asyncCall)
at
System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult
asyncResult)
at Microsoft.Rtc.Internal.Storage.Exchange.Ews.ExchangeServiceBinding.EndInv
oke(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.Storage.Exchange.Ews.ExchangeServiceBinding.EndCre
ateItem(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.Storage.Adaptor.ExStoreAdaptor.OnCreateItemComplet
e(IAsyncResult result)
at
Microsoft.Rtc.Internal.Storage.StoreAsyncResult`1.CallbackWrapper(IAsyncResult
result)
--- End of inner exception stack trace ---
at Microsoft.Rtc.Internal.Storage.Api.StorageService.EndExecuteCommand(IAsyn
cResult asyncResult)
, exception=System.ServiceModel.FaultException:
StoreContext{traceId=[2109175579],
activityId=[cf8138ff-9436-4f56-937e-26ab8c712ab2]}StoreException:
code=ErrorUnhandledException, reason=Wrapped callback failed --->
System.InvalidOperationException: Client found response content type of '',
but expected 'text/xml'.
The request failed with an empty response.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapCli
entMessage message, WebResponse response, Stream responseStream, Boolean
asyncCall)
at
System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult
asyncResult)
at Microsoft.Rtc.Internal.Storage.Exchange.Ews.ExchangeServiceBinding.EndInv
oke(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.Storage.Exchange.Ews.ExchangeServiceBinding.EndCre
ateItem(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.Storage.Adaptor.ExStoreAdaptor.OnCreateItemComplet
e(IAsyncResult result)
at
Microsoft.Rtc.Internal.Storage.StoreAsyncResult`1.CallbackWrapper(IAsyncResult
result)
--- End of inner exception stack trace ---
at Microsoft.Rtc.Internal.Storage.Api.StorageService.EndExecuteCommand(IAsyn
cResult asyncResult)
Server stack trace:
at
System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime
operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.EndCall(String action,
Object[] outs, IAsyncResult result)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethod
CallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage
reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type)
at
Microsoft.Rtc.Internal.Storage.IStorageService.EndExecuteCommand(IAsyncResult
asyncResult)
at Microsoft.Rtc.Management.Lyss.Cmdlets.LyssCmdletCommon.ExecuteExCommand(S
toreOperation operation, String sipUri, BaseRequestType ewsRequest, Nullable`1
autoCreateParentFolder, IStorageService& client, Boolean reAuthorize), inner
exception=. Please check event log and trace for relevant information.
At line:1 char:1
+ Test-CsExStorageConnectivity -SipUri [email protected]
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (:) [Test-CsExStorageConnectiv
ity], FaultException
+ FullyQualifiedErrorId : ErrorExecuteExchangeCommandFailedWithFaultExcept
ion,Microsoft.Rtc.Management.Lyss.Cmdlets.TestExStorageConnectivityCmdlet
Test failed.
PS C:\Users\jmadsen>
Jens
I fixed the issue
It had to do with the Lync server still trying to access the old CAS server
For internal URLs on both CAS servers I am using the internal name, however the external url is https://webmail.domain.com
On both servers and internally that DNS record points to the old CAS server since we haven't cut over users yet
This was affecting the connection process some how Lync was using the external URL instead of the internal URL to connect to EWS
I was able to see with a packet sniffer that Lync frontend was trying to communicate with both the new CAS server and the old CAS server
When connecting to auto discovery it was connecting to the right CAS server, but after receiving the Autodiscover.xml it started connecting to webmail.ushworls.com (not EXCAS02)
I create an entry in the local HOST file on the Lync Front end server and pointed webmail.domain.com to the new CAS server
Issue Fixed – I can remove the entry from the host file after we make the DNS change internally and cut over users
Similar Messages
-
No users are being migrated to the Unified Contact Store (UCS) for Lync 2013 - Exchange 2013
I'm having difficulty getting the unified contact store to work on a migrated Lync/Exchange environment. Both servers have been upgraded to 2013 CU2, and almost everything appears to be working properly...except UCS.
By default the global CsUserServicesPolicy has UcsAllowed set to True. In that mode, none of the Lync users were being migrated to UCS, so I set the global policy to False and created a new Policy called "AllowUCS" and set UcsAllowed to True. I then
assigned that policy to myself and a couple other test accounts. Still, my contacts are not being migrated to the UCS after logging in with Lync 2013.
Other Lync/Exchange integration features are working properly. I have set up OAuth, and it tests successfully, and Lync integration with OWA is working successfully, so I know at least some communication is happening properly between the servers.
Here is what I'm getting when I run some diagnostics from the Lync server:
PS C:\Users\administrator> get-csuser jdoe |FL Name,UserServicesPolicy
Name : Jon Doe
UserServicesPolicy: AllowUCS
PS C:\Users\administrator> Get-CsUserServicesPolicy |FL
Identity : Global
UcsAllowed : False
Identity : Tag:AllowUCS
UcsAllowed : True
PS C:\Users\administrator> Debug-CsUnifiedContactStore -Identity [email protected] |FL
UcsMigrationAttemptCount : 0
LastUcsMigrationAttempt :
SipUri : [email protected]
UcsMode : Disabled
PS C:\Users\administrator> Debug-CsUnifiedContactStore -PoolFqdn lync.domain.org
FrontEnd : lbclync.domain.org
UcsDisabledCount : 141
UcsAllowedCount : 0
UcsMigratingCount : 0
UcsMigratedCount : 0
FailedUserData :
PS C:\Users\administrator> Test-CsUnifiedContactStore -UserSipAddr
ess [email protected] -TargetFqdn lync.domain.org
Target Fqdn :lync.domain.org
Result : Failure
Latency : 00:00:00.0654970
Error Message : User has not been migrated. Verify that the user has a mailbox
in Exchange and that the user has been migrated.
Diagnosis :
Anyone know what I am missing?Hi,
Please make sure the user has been provisioned with an Exchange 2013 mailbox and has signed into the mailbox at least once.
If the user logs in with a Lync 2010 or earlier client, or if the user is not connected to an Exchange 2013 server, the user services policy is ignored and the user's contacts remain in Lync Server.
Please also check the registry key on the client computer:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lync\<SIP URL>\UCS
If the user's contacts are stored in Exchange 2013, this key contains a value of InUCSMode with a value of 2165.
Kent Huang
TechNet Community Support -
How to edit contacts in Unified Contact Store in outlook or owa for users who use Attendand Console?
Hi all,
We have Lync server 2013 with Exchange server 2013 and "Unified Contact Store" configured and working. unfortunately our reception staff who use the Attendant Console are unable to edit their contact list (this is normal as 2010 clients do not
support UCS).
According to Microsoft notes that I have read we should be able to edit the UCS contact lists in OWA, Outlook, or Lync 2013. I can get reception staff who normally use Attendant Console (AC) log in to Lync 2013, arrange their contacts then go back to AC
- this works fine.
However as reception staff already have outlook, I would like to enable these users to be able to edit their contact lists in outlook or OWA. Does anyone know how to do this? I can't find any contact list in outlook that relates to the contact lists
in Lync.
Simon.Hi,
For deploying Unified Contact Store, the users must log in with Lync 2013 at least once.
More details:
http://technet.microsoft.com/en-us/library/jj204963.aspx
Kent Huang
TechNet Community Support -
Allow Non-Administrator accounts to create event sources and write to event logs
We are setting up BizTalk 2013 in Windows Server 2012 and one of the requirements is to allow the service account to create sources and write in event logs (Application) of the BizTalk servers. We have found what it seems to be a simple solution for this
without giving service accounts local admin rights.
Give Full control for the following registry keys to the service accounts or groups to allow creating of event sources and write to event logs:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Security
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Security
Note: when changing permissions for EventLog key, the child keys will inherit the permissions by default except Security key which must be done manually.
Initial tests using a .net test app seems to work as expected. New event sources are being created in the event logs and writing to the event logs after that works perfectly.
The above method has been deployed in production and this is the most suitable solution for us.Hi Keong6806,
Thanks a lot for posting and sharing here.
Do you have any other questions regarding this topic? If not I would change the type as 'Discussion' then.
Best Regards,
Elaine
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected] -
Event Structure with Event source: This VI and Event: Mouse Up
I downloaded an old example from 2008 on this forum and would like to duplicate it. It uses an event structure with an event case of just Mouse Up. Under Event Specifiers: the Event Source is <This VI> and Event: Mouse Up. This works like I want in LV 2009.
In LV 2009 if I choose for Event Source <This VI> under Events Mouse Up is not an option! I tried Event Source: Pane, and then Event Mouse Up is an option, but this does not trigger the event if you drag the mouse off the pane before you lift the mouse button.
I can copy the Event Structure over to my VI and rewire every case but that does not seem to be a good solution cuz I want this in several VIs.
I have attached the original VI with the Event Specifier I want. How do I get this Event Specifier in LV 2009?
Attachments:
Slider event control.vi 19 KBphillman wrote:
I downloaded an old example from 2008 on this forum and would like to duplicate it. It uses an event structure with an event case of just Mouse Up. Under Event Specifiers: the Event Source is <This VI> and Event: Mouse Up. This works like I want in LV 2009.
In LV 2009 if I choose for Event Source <This VI> under Events Mouse Up is not an option! I tried Event Source: Pane, and then Event Mouse Up is an option, but this does not trigger the event if you drag the mouse off the pane before you lift the mouse button.
So what you can do is monitor the 'Mouse Leave' event for th pane, and then start polling the mouse state.
Technically it is correct that there is no Mouse Up event detected since the Mouse Up is not happening on th epane.
Ton
Free Code Capture Tool! Version 2.1.3 with comments, web-upload, back-save and snippets!
Nederlandse LabVIEW user groep www.lvug.nl
My LabVIEW Ideas
LabVIEW, programming like it should be! -
Design question about Coherence as a event source
Hi Guys,
could you please help me with designing the following use case in the CEP way?
I have a Coherence cluster with several types of objects. Each object has its state. I would like to generate a specific warning event whenever the state of the object in Coherence has not changed in specific amount of time and store it back into Coherence (different named cache).
Is this something that can be implemented in CEP? How the flow in CEP would look like?
Kind Regards,
MartinMartin,
You need to write a class that implements com.tangosol.util.MapListener interface and use that as a <wlevs:cache-listener> to the cache you configure in CEP spring file. The class must also be an event source, which sends insert events for cache update and insert events from Coherence (entryInserted, entryUpdated). These events must be sent to a downstream processor which has a non-event detection query configured. You can find more info for writing such a query at http://download.oracle.com/docs/cd/E14571_01/apirefs.1111/e12048/pattern_recog.htm.
Hope that helps,
Manju. -
CISCO UNIFIED CONTACT CENTER EXPRESS - SMS INTEGRATION
Is is possible to integrate Cisco Unified Solutions (Cisco Unified Contact Center Express) with a SMS system? Do you have any recommendation of solution (ej. Quescom)?
We do this all the time using XLM and SOAP...what exactly did you have in mind?
Peace,
Michael Clendening
CCIE 6487 (ISP-Dial) -
With Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the upgrade, migration methods, and new features of the latest released Version 10.0 of Cisco Unified Contact Center Express (UCCX) with Cisco expert Abhiram Kramadhati.
Abhiram will address the following on the latest release of Cisco UCCX Version 10.0:
Installation
Upgrade from previous versions - both Linux and Windows
Migration from MCS to Cisco UCS environment - Different methods and best practices
New features - Overview and limitations
This discussion will center on install and upgrade best practices, changes in hardware support, and migration methods from MCS to Cisco UCS. He can also briefly discuss the new features introduced in 10.0. The discussion focuses the latest versions, but queries about general Cisco UCCX topics can be addressed too if time allows.
Abhiram Kramadhati is an engineer with the Contact Center Backbone group. He has been working with Cisco UCCX since he joined Cisco. During two years at Cisco, he has built his expertise around Cisco UCCX telephony applications, Java Telephony API (JTAPI) integration, Cisco UCCX system behavior, LDAP components, and Cisco UCCX as IP interactive voice response in Unified Contact Center Enterprise (UCCE) environments. He also works on other technologies, including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the Asia Pacific region. Abhiram also holds a CCIE in voice (40065).
For more details about this topic, refer to the recently published Tech-Talk Video and Blog.
Remember to use the rating system to let Abhiram know if you have received an adequate response.
Abhiram might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in the Voice, Video, and Collaboration community, sub-community, Contact Center discussion forum shortly after the event. This event lasts through January 31, 2014. Visit this forum often to view responses to your questions and the questions of other community members.Hi Anurag,
Thanks for your questions.
1:Is there change in DB architecture as CUIC is the only option as compared to previous linux version UCCX ?
I assume this is from the tables regarding historical data. The database schema essentially remains the same since UCCX 9.0 had CUIC too and we had a seperate DB Space for CUIC and we still continue with that. The traditional historical tables remain and the replication process remains the same too.
2:Is there any version change for Linux OS used as VOS,
The Linux version is Red Hat Linux 5. To be precise:
[root@uccx10pub /]# cat etc/redhat-release
Red Hat Enterprise Linux Server release 5.7 (Tikanga)
3:Is there any API architecture change in UCCX 10 from previous releases ?
I can answer this more of an overview. The only enhancement in the API side is the introduction of REST API step in the script editor. You can now make REST calls from the script and this ofcourse opens up a whole new world of possiblities.
4:Since from UCCX 10 , we can only use either CAD or Finnesse at one time, whats the impact of changing this after some time in production, let say , i used CAD for 2 months and then i decided to move to Finesse, whats the impact ? or is it a smooth change as switching CUIC and HRC in previoius release ?
For the scenario you mentioned, there is absolutely no problem. The point to note is that the Finesse services are activated/deactivated but the CAD desktop services are ALWAYS running. The only condition to keep in mind is that you can use ONLY ONE type of agent desktop at any time. Also if Finesse is not used and CAD operations are used extensively, it is advisable to shutdown the Finesse service.
5:Is 3rd Party UCS hardware supported by UCCX 10 instead of using Cisco manufactured UCS , can i use HP hardware for Virtualisation ?
Yes, it can be used. This is something called as "Third party specs based specification". The most important things seen for compatibility are:
Inter CPU Model
It it is on thVMWare Hardware Compatibilty List
You can get more information about this on the "Can I use this server?" section of UC Virtualized Hardware page:
http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#.22Can_I_use_this_server.3F.22
6:Is Host name change supported?
Yes, the hostname change is supported. The prcocedure is documented in the UCCX 10.0 Administration Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10.0.pdf (Pg 168)
Cheers,
Abhiram Kramadhati -
With Anirudh Ramachandran and Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the latest advancements in Cisco UCCX (such as the integration of Cisco Social Miner to provide agent chat and better reporting using the Cisco Unified Intelligence Center), as well as the existing features of Historical Reporting, custom reporting using the historical database, Agent Email services, JTAPI integration with CUCM, and the HA over WAN cluster mechanism.
Anirudh Ramachandran is a customer support engineer at the Cisco Backbone Technical Assistance Center in Bangalore, India. Working in the Asia-Pacific time zone for the last two years, he focuses on Cisco Unified Contact Center Express issues and specializes in Linux, JTAPI/CTI integration, and UCCX system and database issues. He holds the CCNP Voice and UCCX Specialist certifications, and is also a Red Hat Certified Engineer. Anirudh writes tools and automates bug workarounds for UCCX in addition to working on TAC service requests, and currently has authored and co-authored seven such tools. Anirudh graduated from the National Institute of Technology Karnataka with a Bachelor of Technology in Computer Engineering.
Abhiram Kramadhati is an engineer with the Contact Center Backbone team in the Asia Pacific timezone. He has been working with UCCX since he started with Cisco 2 years ago. During his time at Cisco, he has built his expertise around UCCX Telephony applications, JTAPI integration, UCCX system behaviour, LDAP components and also UCCX as IPIVR in UCCE environments. He also works on other technologies including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the region. Abhiram is a Telecommunications engineer from Bangalore, India.
Remember to use the rating system to let Anirudh and Abhiram know if you have received an adequate response.
They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video Contact Center subcommunity discussion forum shortly after the event. This event lasts through May 3, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.Hi Anthony,
Thanks for the question.
This is an interesting requirement, since the UCCX trigger's configuration is translated only to the Call Forward Busy External setting on the CUCM.
Trigger creation:
144768: Apr 22 21:54:23.789 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet.updateNewTrigger() - Creating a new Trigger :1234
144876: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet routePoint = 1234
144877: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet description = testt
144878: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet deviceName = testt
144879: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet devicePool = {1B1B9EB6-7803-11D3-BDF0-00108302EAD1}
144880: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet devicePoolName = Default
144881: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet callingSearchSpace =
144882: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet callingSearchSpaceName = None
144883: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet redirectCSS = default
144884: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet location = {29C5C1C4-8871-4D1E-8394-0B9181E8C54D}
144885: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet locationName = Hub_None
144886: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet partition =
144887: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet partitionName = None
144888: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet voiceMailProfile =
144889: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet voiceMailProfileName = None
144890: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyVM =
144891: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyDestination =
144892: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyCSS =
144893: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyCSSName = None
144953: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: try makeRequest() on AXL: 10.106.113.142, AXLUser: axl, AXLPassword: XXXXXX
144954: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:CCMVersionSOAPAdmin.getAXLVersion():7.1
144955: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: makeRequest() - Start REQUEST ====================
144956: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:POST /axl/ HTTP/1.1
Connection: keep-alive
Host: 10.106.113.142:8443
Authorization: Basic YXhsOmF4bA==
SOAPAction: "CUCM:DB ver=7.1"
Accept: text/*
Content-type: text/xml; charset="utf-8"
Cache-Control: no-cache
Pragma: no-cache
Content-length: 440
http://schemas.xmlsoap.org/soap/envelope/">MADM_5691234CRS Line descriptionCallPark
144957: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: makeRequest() - End REQUEST ==================
144958: Apr 22 21:54:23.914 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: getSocket: MADM_LIB_AXL_AXL_SOCKET_POOL-0-79[TLS_RSA_WITH_AES_128_CBC_SHA: Socket[addr=10.106.113.142,port=8443,localport=44913]]
144987: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-570.CCMCTIRoutePointSOAPAdmin: makeRequest() - Start REQUEST ====================
144988: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:POST /axl/ HTTP/1.1
Connection: keep-alive
Host: 10.106.113.142:8443
Authorization: Basic YXhsOmF4bA==
SOAPAction: "CUCM:DB ver=7.1"
Accept: text/*
Content-type: text/xml; charset="utf-8"
Cache-Control: no-cache
Pragma: no-cache
Content-length: 839
http://schemas.xmlsoap.org/soap/envelope/">MADM_570testttesttCTI Route PointCTI Route PointCTI Route PointSCCPUserRing1000010000
144989: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-570.CCMCTIRoutePointSOAPAdmin: makeRequest() - End REQUEST ==================
145014: Apr 22 21:54:24.647 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerUtil.createRPAndLineOnCCM() - CTI RP created.
145015: Apr 22 21:54:24.647 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerUtil.createRPAndLineOnCCM() - Created a Route Point = 1234
As you would aready know, the UCCX will send an AXL request (within the SOAP envelope) to the CUCM to create this RP. Looking at the existing code, there does not seem to be a method where we are differentiating between CFB_internal and CFB_external while sending this request.
We have taken this as an enhancement request and also spoken to the business unit about the same. It has been added to the roadmap, we will reach out to you offline to understand the business case so that the process can be expedited if needed.
Keep the questions coming
Cheers,
Abhiram Kramadhati -
Every morning receive Event Source MSExchange Common ID 4999
Every morning at 2/2/2012 2:06:02 AM
for weeks now we receive Event Source MSExchange Common ID
SBS 2011
Standard – Exchange 2010 => build 14.01.0355.002 (Update Rollup 6 for Exchange Server 2010 SP1)
Event Details:
Watson report about to be sent for process id: 12000, with parameters: E12, c-buddy-RTL-AMD64, 14.01.0355.001, BPA, M.E.Data.Directory, M.E.D.D.DSAccessTopologyProvider..ctor, S.IO.FileLoadException, 72f, 14.01.0355.001. ErrorReportingEnabled:
False
This is an Intel machine so we are not sure why there is “AMD64” in the details - This Event does not seem to cause any problem that we can detect.
Anyone tried
- Exchange Server 2010 SP2 December 4, 2011 Build 14.2.247.6 on a SBS2011 Standard yet? -
Since one of the KB articles – I found says -
Maybe -
http://support.microsoft.com/kb/2447629 (Rollup 3 but we have 6)Hi,
It seems that the issue is related to the special characters in the database name cause an
IndexOutOfRangeException exception. This exception crashes the
MSExchangeServicesAppPool application pool.
For more detailed information, you could refer to the article below:
Title: Event ID 4999 is logged on an Exchange Server 2010 Client Access server (CAS)
URL:
http://support.microsoft.com/kb/2665115
From the KB article resolution, you need to obtain Interim Update (IU) by contacting Microsoft Customer Service and Support.
Regards,
James
James Xiong
TechNet Community Support -
Event Source: Involflt , Event Id:68
Hello
I have done Windows updates few days ago on Server 2008 R2 and it crashed/reboot yesterday. Upon reviewing Crash Dump it point to the following.
I did extensive search and can't find any information on the following error, please if some one point me to right direction in order to avoid server crash issues.
Event Type: Error
Event Source: involflt
Event Category: None
Event ID: 68
Date: 2/20/2014
Time: 9:59:32 AM
User: N/A
Computer: PK-LA-REMOTE
Description:
Previous Change node Last Time stamp ffffffffffffffff is greater than Current Change node First Time stamp 1cf2d266eee5dda (1:1).
Data:
0000: 00 00 00 00 05 00 52 00 ......R.
0008: 00 00 00 00 44 00 12 e1 ....D..á
0010: 38 14 00 00 00 00 00 00 8.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
SyedHi,
Since the server crashes, you may collect and post dump file for further troubleshooting.
But forum is not the best place for analyzing dump. It’s suggested to contact Microsoft Customer Support Services (CSS) so that a dedicated Support
Professional can help you on this issue.
To obtain the phone numbers for specific technology request, please refer to the website listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS’
If you are outside the US, please refer to http://support.microsoft.com for regional
support phone numbers.
Thanks for your understanding.
Regards,
Andy Qi
Andy Qi
TechNet Community Support -
The sandbox of Unified Contact Center Enterprise always shows the error "Finesse is out of service."
Hi guys,
I reserved the sandbox of Unified Contact Center Enterprise. But when I open the desktop application from the url "http://10.10.20.60/desktop/container". It always shows the error "Finesse is out of service.".
Does anyone meet the issue?
WilliamHi DeveloperMax,
According to your description, the error occurs when you execute the package with Agent job on clustered MSSQL 2012 Enterprise Nodes.
As per my understanding, I think this issue can be caused by you use SQL Server Agent to schedule a SQL Server Integration Services package in a 64-bit environment. And the SSIS package is referencing some 32-Bit DLL or 32-Bit drivers which are available
only in 32-bit versions, so the job failed.
To fix this issue, we should use the 32-bit version of the DTExec.exe utility to schedule the 64-bit SQL Server Agent to run a package. To run a package in 32-bit mode from a 64-bit version of SQL Server Agent, we can go to the Job Step dialog box, then
select “32 bit runtime” in the Advanced tab.
Besides, we should make sure that SQL Server Integration Services is installed on the failing environment.
If there are any other questions, please feel free to ask.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support -
Performance issue showing read by other session Event
Hi All,
we are having a severe performance issue in my database when we are running batch jobs.
This was a new database(11.2.0.2) and we are testing the performance by running some batch jobs. These batch jobs included some inserts and updates.
I am seeing read by other session in top 5 timed events and cache buffers chains in Latch Miss Sources section.
Please help me to solve this out.
Inst Num Startup Time Release RAC
1 27-Feb-12 09:03 11.2.0.2.0 NO
Platform CPUs Cores Sockets Memory(GB)
Linux x86 64-bit 8 8 8 48.00
Snap Id Snap Time Sessions Curs/Sess
Begin Snap: 5605 29-Feb-12 03:00:27 63 4.5
End Snap: 5614 29-Feb-12 12:00:47 63 4.3
Elapsed: 540.32 (mins)
DB Time: 1,774.23 (mins)
Cache Sizes Begin End
~~~~~~~~~~~ ---------- ----------
Buffer Cache: 1,952M 1,952M Std Block Size: 16K
Shared Pool Size: 1,024M 1,024M Log Buffer: 18,868K
Load Profile Per Second Per Transaction Per Exec Per Call
~~~~~~~~~~~~ --------------- --------------- ---------- ----------
DB Time(s): 3.3 0.8 0.02 0.05
DB CPU(s): 1.1 0.3 0.01 0.02
Redo size: 55,763.8 13,849.3
Logical reads: 23,906.6 5,937.4
Block changes: 325.7 80.9
Physical reads: 665.6 165.3
Physical writes: 40.4 10.0
User calls: 60.7 15.1
Parses: 10.6 2.6
Hard parses: 1.1 0.3
W/A MB processed: 0.6 0.2
Logons: 0.1 0.0
Executes: 151.2 37.6
Rollbacks: 0.0 0.0
Transactions: 4.0
Instance Efficiency Percentages (Target 100%)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Buffer Nowait %: 99.94 Redo NoWait %: 100.00
Buffer Hit %: 97.90 In-memory Sort %: 100.00
Library Hit %: 98.06 Soft Parse %: 90.16
Execute to Parse %: 92.96 Latch Hit %: 100.00
Parse CPU to Parse Elapsd %: 76.71 % Non-Parse CPU: 98.57
Shared Pool Statistics Begin End
Memory Usage %: 89.38 87.96
% SQL with executions>1: 97.14 95.15
% Memory for SQL w/exec>1: 96.05 92.46
Top 5 Timed Foreground Events
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Avg
wait % DB
Event Waits Time(s) (ms) time Wait Class
db file sequential read 14,092,706 65,613 5 61.6 User I/O
DB CPU 34,819 32.7
read by other session 308,534 1,260 4 1.2 User I/O
direct path read 97,454 987 10 .9 User I/O
db file scattered read 71,870 910 13 .9 User I/O
Host CPU (CPUs: 8 Cores: 8 Sockets: 8)
~~~~~~~~ Load Average
Begin End %User %System %WIO %Idle
0.43 0.36 13.7 0.6 9.7 85.7
Instance CPU
~~~~~~~~~~~~
% of total CPU for Instance: 13.5
% of busy CPU for Instance: 94.2
%DB time waiting for CPU - Resource Mgr: 0.0
Memory Statistics
~~~~~~~~~~~~~~~~~ Begin End
Host Mem (MB): 49,152.0 49,152.0
SGA use (MB): 3,072.0 3,072.0
PGA use (MB): 506.5 629.1
% Host Mem used for SGA+PGA: 7.28 7.53
Time Model Statistics
-> Total time in database user-calls (DB Time): 106453.8s
-> Statistics including the word "background" measure background process
time, and so do not contribute to the DB time statistic
-> Ordered by % or DB time desc, Statistic name
Statistic Name Time (s) % of DB Time
sql execute elapsed time 105,531.1 99.1
DB CPU 34,818.8 32.7
parse time elapsed 714.7 .7
hard parse elapsed time 684.8 .6
PL/SQL execution elapsed time 161.9 .2
PL/SQL compilation elapsed time 44.2 .0
connection management call elapsed time 16.9 .0
hard parse (sharing criteria) elapsed time 10.2 .0
hard parse (bind mismatch) elapsed time 9.4 .0
sequence load elapsed time 2.9 .0
repeated bind elapsed time 0.5 .0
failed parse elapsed time 0.0 .0
DB time 106,453.8
background elapsed time 1,753.9
background cpu time 61.7
Operating System Statistics
-> *TIME statistic values are diffed.
All others display actual values. End Value is displayed if different
-> ordered by statistic type (CPU Use, Virtual Memory, Hardware Config), Name
Statistic Value End Value
BUSY_TIME 3,704,415
IDLE_TIME 22,203,740
IOWAIT_TIME 2,517,864
NICE_TIME 3
SYS_TIME 145,696
USER_TIME 3,557,758
LOAD 0 0
RSRC_MGR_CPU_WAIT_TIME 0
VM_IN_BYTES 358,813,045,760
VM_OUT_BYTES 29,514,830,848
PHYSICAL_MEMORY_BYTES 51,539,607,552
NUM_CPUS 8
NUM_CPU_CORES 8
NUM_CPU_SOCKETS 8
GLOBAL_RECEIVE_SIZE_MAX 4,194,304
GLOBAL_SEND_SIZE_MAX 1,048,586
TCP_RECEIVE_SIZE_DEFAULT 87,380
TCP_RECEIVE_SIZE_MAX 4,194,304
TCP_RECEIVE_SIZE_MIN 4,096
TCP_SEND_SIZE_DEFAULT 16,384
TCP_SEND_SIZE_MAX 4,194,304
TCP_SEND_SIZE_MIN 4,096
Operating System Statistics -
Snap Time Load %busy %user %sys %idle %iowait
29-Feb 03:00:27 0.4 N/A N/A N/A N/A N/A
29-Feb 04:00:35 1.4 11.9 11.2 0.6 88.1 14.3
29-Feb 05:00:41 1.7 13.8 13.2 0.6 86.2 15.8
29-Feb 06:00:48 1.5 14.0 13.5 0.6 86.0 12.3
29-Feb 07:01:00 1.8 16.3 15.8 0.5 83.7 10.4
29-Feb 08:00:12 2.6 23.2 22.5 0.6 76.8 12.6
29-Feb 09:00:26 1.3 16.6 16.0 0.5 83.4 5.7
29-Feb 10:00:33 1.2 13.8 13.3 0.5 86.2 2.0
29-Feb 11:00:43 1.3 14.5 14.0 0.5 85.5 3.8
29-Feb 12:00:47 0.4 4.9 4.2 0.7 95.1 10.6
Foreground Wait Class
-> s - second, ms - millisecond - 1000th of a second
-> ordered by wait time desc, waits desc
-> %Timeouts: value of 0 indicates value was < .5%. Value of null is truly 0
-> Captured Time accounts for 97.9% of Total DB time 106,453.79 (s)
-> Total FG Wait Time: 69,415.64 (s) DB CPU time: 34,818.79 (s)
Avg
%Time Total Wait wait
Wait Class Waits -outs Time (s) (ms) %DB time
User I/O 14,693,843 0 69,222 5 65.0
DB CPU 34,819 32.7
Commit 40,629 0 119 3 0.1
System I/O 26,504 0 57 2 0.1
Network 1,945,010 0 11 0 0.0
Other 125,200 99 4 0 0.0
Application 2,673 0 2 1 0.0
Concurrency 3,059 0 1 0 0.0
Configuration 31 19 0 15 0.0
Foreground Wait Events
-> s - second, ms - millisecond - 1000th of a second
-> Only events with Total Wait Time (s) >= .001 are shown
-> ordered by wait time desc, waits desc (idle events last)
-> %Timeouts: value of 0 indicates value was < .5%. Value of null is truly 0
Avg
%Time Total Wait wait Waits % DB
Event Waits -outs Time (s) (ms) /txn time
db file sequential read 14,092,706 0 65,613 5 108.0 61.6
read by other session 308,534 0 1,260 4 2.4 1.2
direct path read 97,454 0 987 10 0.7 .9
db file scattered read 71,870 0 910 13 0.6 .9
db file parallel read 35,001 0 372 11 0.3 .3
log file sync 40,629 0 119 3 0.3 .1
control file sequential re 26,504 0 57 2 0.2 .1
direct path read temp 14,499 0 49 3 0.1 .0
direct path write temp 9,186 0 28 3 0.1 .0
SQL*Net message to client 1,923,973 0 5 0 14.7 .0
SQL*Net message from dblin 1,056 0 5 5 0.0 .0
Disk file operations I/O 8,848 0 2 0 0.1 .0
ASM file metadata operatio 36 0 2 54 0.0 .0
SQL*Net break/reset to cli 2,636 0 1 1 0.0 .0
ADR block file read 472 0 1 1 0.0 .0
os thread startup 8 0 1 74 0.0 .0
SQL*Net more data to clien 17,656 0 1 0 0.1 .0
asynch descriptor resize 123,852 100 0 0 0.9 .0
local write wait 110 0 0 4 0.0 .0
utl_file I/O 55,635 0 0 0 0.4 .0
log file switch (private s 8 0 0 52 0.0 .0
cursor: pin S wait on X 2 0 0 142 0.0 .0
enq: KO - fast object chec 13 0 0 20 0.0 .0
PX Deq: Slave Session Stat 248 0 0 1 0.0 .0
enq: RO - fast object reus 18 0 0 11 0.0 .0
latch: cache buffers chain 2,511 0 0 0 0.0 .0
latch: shared pool 195 0 0 1 0.0 .0
CSS initialization 12 0 0 8 0.0 .0
PX qref latch 54 100 0 2 0.0 .0
SQL*Net more data from cli 995 0 0 0 0.0 .0
SQL*Net more data from dbl 300 0 0 0 0.0 .0
kksfbc child completion 1 100 0 56 0.0 .0
library cache: mutex X 244 0 0 0 0.0 .0
PX Deq: Signal ACK RSG 124 0 0 0 0.0 .0
undo segment extension 6 100 0 7 0.0 .0
PX Deq: Signal ACK EXT 124 0 0 0 0.0 .0
library cache load lock 3 0 0 9 0.0 .0
ADR block file write 45 0 0 1 0.0 .0
CSS operation: action 12 0 0 2 0.0 .0
reliable message 28 0 0 1 0.0 .0
CSS operation: query 72 0 0 0 0.0 .0
latch: row cache objects 14 0 0 1 0.0 .0
enq: SQ - contention 17 0 0 0 0.0 .0
latch free 32 0 0 0 0.0 .0
buffer busy waits 52 0 0 0 0.0 .0
enq: PS - contention 16 0 0 0 0.0 .0
enq: TX - row lock content 6 0 0 1 0.0 .0
SQL*Net message to dblink 1,018 0 0 0 0.0 .0
cursor: pin S 23 0 0 0 0.0 .0
latch: cache buffers lru c 8 0 0 0 0.0 .0
SQL*Net message from clien 1,923,970 0 944,508 491 14.7
jobq slave wait 66,732 100 33,334 500 0.5
Streams AQ: waiting for me 6,481 100 32,412 5001 0.0
wait for unread message on 32,858 98 32,411 986 0.3
PX Deq: Execution Msg 1,448 0 190 131 0.0
PX Deq: Execute Reply 1,196 0 74 62 0.0
HS message to agent 228 0 4 19 0.0
single-task message 42 0 4 97 0.0
PX Deq Credit: send blkd 904 0 2 3 0.0
PX Deq Credit: need buffer 205 0 1 3 0.0
Foreground Wait Events
-> s - second, ms - millisecond - 1000th of a second
-> Only events with Total Wait Time (s) >= .001 are shown
-> ordered by wait time desc, waits desc (idle events last)
-> %Timeouts: value of 0 indicates value was < .5%. Value of null is truly 0
Avg
%Time Total Wait wait Waits % DB
Event Waits -outs Time (s) (ms) /txn time
PX Deq: Table Q Normal 4,291 0 1 0 0.0
PX Deq: Join ACK 124 0 0 1 0.0
PX Deq: Parse Reply 124 0 0 0 0.0
KSV master wait 256 0 0 0 0.0
Latch Miss Sources
-> only latches with sleeps are shown
-> ordered by name, sleeps desc
NoWait Waiter
Latch Name Where Misses Sleeps Sleeps
ASM map operation freeli kffmTranslate2 0 2 0
DML lock allocation ktadmc 0 2 0
FOB s.o list latch ksfd_allfob 0 2 2
In memory undo latch ktiFlushMe 0 5 0
In memory undo latch ktichg: child 0 3 0
PC and Classifier lists No latch 0 6 0
Real-time plan statistic keswxAddNewPlanEntry 0 20 20
SQL memory manager worka qesmmIRegisterWorkArea:1 0 1 1
active service list kswslogon: session logout 0 23 12
active service list kswssetsvc: PX session swi 0 6 1
active service list kswsite: service iterator 0 1 0
archive process latch kcrrgpll 0 3 3
cache buffers chains kcbgtcr_2 0 1,746 573
cache buffers chains kcbgtcr: fast path (cr pin 0 1,024 2,126
cache buffers chains kcbgcur_2 0 60 8
cache buffers chains kcbchg1: kslbegin: bufs no 0 16 3
cache buffers chains kcbgtcr: fast path 0 14 20
cache buffers chains kcbzibmlt: multi-block rea 0 10 0
cache buffers chains kcbrls_2 0 9 53
cache buffers chains kcbgtcr: kslbegin shared 0 8 1
cache buffers chains kcbrls_1 0 7 84
cache buffers chains kcbgtcr: kslbegin excl 0 6 14
cache buffers chains kcbnew: new latch again 0 6 0
cache buffers chains kcbzgb: scan from tail. no 0 6 0
cache buffers chains kcbzwb 0 5 8
cache buffers chains kcbgcur: fast path (shr) 0 3 0
cache buffers chains kcbget: pin buffer 0 3 0
cache buffers chains kcbzhngcbk2_1 0 1 0
cache buffers lru chain kcbzgws 0 19 0
cache buffers lru chain kcbo_link_q 0 3 0
call allocation ksuxds 0 14 10
call allocation ksudlp: top call 0 2 3
enqueue hash chains ksqgtl3 0 2 1
enqueue hash chains ksqrcl 0 1 2
enqueues ksqgel: create enqueue 0 1 0
object queue header oper kcbo_unlink_q 0 5 2
object queue header oper kcbo_sw_buf 0 2 0
object queue header oper kcbo_link_q 0 1 2
object queue header oper kcbo_switch_cq 0 1 2
object queue header oper kcbo_switch_mq_bg 0 1 4
parallel query alloc buf kxfpbalo 0 1 1
process allocation ksucrp:1 0 2 0
process queue reference kxfpqrsnd 0 1 0
qmn task queue latch kwqmnmvtsks: delay to read 0 1 0
redo allocation kcrfw_redo_gen: redo alloc 0 17 0
row cache objects kqreqd: reget 0 6 0
row cache objects kqrpre: find obj 0 6 13
row cache objects kqrso 0 2 0
row cache objects kqreqd 0 1 2
row cache objects kqrpre: init complete 0 1 1
shared pool kghalo 0 199 106
shared pool kghupr1 0 39 109
shared pool kghfre 0 18 19
shared pool kghalp 0 7 29
space background task la ktsj_grab_task 0 21 27
Mutex Sleep Summary
-> ordered by number of sleeps desc
Wait
Mutex Type Location Sleeps Time (ms)
Library Cache kglhdgn2 106 338 12
Library Cache kgllkc1 57 259 10
Library Cache kgllkdl1 85 123 21
Cursor Pin kkslce [KKSCHLPIN2] 70 286
Library Cache kglget2 2 31 1
Library Cache kglhdgn1 62 31 2
Library Cache kglpin1 4 26 1
Library Cache kglpnal1 90 18 0
Library Cache kglpndl1 95 15 2
Library Cache kgllldl2 112 6 0
Library Cache kglini1 32 1 0
-------------------------------------------------------------Thanks in advance.Hi,
Thanks for reply.
I provided one hour report.
Inst Num Startup Time Release RAC
1 27-Feb-12 09:03 11.2.0.2.0 NO
Platform CPUs Cores Sockets Memory(GB)
Linux x86 64-bit 8 8 8 48.00
Snap Id Snap Time Sessions Curs/Sess
Begin Snap: 5606 29-Feb-12 04:00:35 63 3.7
End Snap: 5607 29-Feb-12 05:00:41 63 3.6
Elapsed: 60.11 (mins)
DB Time: 382.67 (mins)
Cache Sizes Begin End
~~~~~~~~~~~ ---------- ----------
Buffer Cache: 1,952M 1,952M Std Block Size: 16K
Shared Pool Size: 1,024M 1,024M Log Buffer: 18,868K
Load Profile Per Second Per Transaction Per Exec Per Call
~~~~~~~~~~~~ --------------- --------------- ---------- ----------
DB Time(s): 6.4 0.8 0.03 0.03
DB CPU(s): 1.0 0.1 0.00 0.00
Redo size: 84,539.3 10,425.6
Logical reads: 23,345.6 2,879.1
Block changes: 386.5 47.7
Physical reads: 1,605.0 197.9
Physical writes: 7.1 0.9
User calls: 233.9 28.9
Parses: 4.0 0.5
Hard parses: 0.1 0.0
W/A MB processed: 0.1 0.0
Logons: 0.1 0.0
Executes: 210.9 26.0
Rollbacks: 0.0 0.0
Transactions: 8.1
Instance Efficiency Percentages (Target 100%)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Buffer Nowait %: 99.62 Redo NoWait %: 100.00
Buffer Hit %: 95.57 In-memory Sort %: 100.00
Library Hit %: 99.90 Soft Parse %: 98.68
Execute to Parse %: 98.10 Latch Hit %: 99.99
Parse CPU to Parse Elapsd %: 32.08 % Non-Parse CPU: 99.90
Shared Pool Statistics Begin End
Memory Usage %: 89.25 89.45
% SQL with executions>1: 96.79 97.52
% Memory for SQL w/exec>1: 95.67 96.56
Top 5 Timed Foreground Events
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Avg
wait % DB
Event Waits Time(s) (ms) time Wait Class
db file sequential read 3,054,464 17,002 6 74.0 User I/O
DB CPU 3,748 16.3
read by other session 199,603 796 4 3.5 User I/O
direct path read 46,301 439 9 1.9 User I/O
db file scattered read 21,113 269 13 1.2 User I/O
Host CPU (CPUs: 8 Cores: 8 Sockets: 8)
~~~~~~~~ Load Average
Begin End %User %System %WIO %Idle
1.45 1.67 13.2 0.6 15.8 86.2
Instance CPU
~~~~~~~~~~~~
% of total CPU for Instance: 13.0
% of busy CPU for Instance: 94.7
%DB time waiting for CPU - Resource Mgr: 0.0
Memory Statistics
~~~~~~~~~~~~~~~~~ Begin End
Host Mem (MB): 49,152.0 49,152.0
SGA use (MB): 3,072.0 3,072.0
PGA use (MB): 513.5 467.7
% Host Mem used for SGA+PGA: 7.29 7.20
Time Model Statistics
-> Total time in database user-calls (DB Time): 22960.5s
-> Statistics including the word "background" measure background process
time, and so do not contribute to the DB time statistic
-> Ordered by % or DB time desc, Statistic name
Statistic Name Time (s) % of DB Time
sql execute elapsed time 22,835.9 99.5
DB CPU 3,748.4 16.3
parse time elapsed 15.4 .1
hard parse elapsed time 14.3 .1
PL/SQL execution elapsed time 7.5 .0
PL/SQL compilation elapsed time 6.0 .0
connection management call elapsed time 1.6 .0
sequence load elapsed time 0.4 .0
hard parse (sharing criteria) elapsed time 0.0 .0
repeated bind elapsed time 0.0 .0
failed parse elapsed time 0.0 .0
DB time 22,960.5
background elapsed time 238.1
background cpu time 4.9
Operating System Statistics
-> *TIME statistic values are diffed.
All others display actual values. End Value is displayed if different
-> ordered by statistic type (CPU Use, Virtual Memory, Hardware Config), Name
Statistic Value End Value
BUSY_TIME 396,506
IDLE_TIME 2,483,725
IOWAIT_TIME 455,495
NICE_TIME 0
SYS_TIME 16,163
USER_TIME 380,052
LOAD 1 2
RSRC_MGR_CPU_WAIT_TIME 0
VM_IN_BYTES 95,646,943,232
VM_OUT_BYTES 1,686,059,008
PHYSICAL_MEMORY_BYTES 51,539,607,552
NUM_CPUS 8
NUM_CPU_CORES 8
NUM_CPU_SOCKETS 8
GLOBAL_RECEIVE_SIZE_MAX 4,194,304
GLOBAL_SEND_SIZE_MAX 1,048,586
TCP_RECEIVE_SIZE_DEFAULT 87,380
TCP_RECEIVE_SIZE_MAX 4,194,304
TCP_RECEIVE_SIZE_MIN 4,096
TCP_SEND_SIZE_DEFAULT 16,384
TCP_SEND_SIZE_MAX 4,194,304
TCP_SEND_SIZE_MIN 4,096
Operating System Statistics -
Snap Time Load %busy %user %sys %idle %iowait
29-Feb 04:00:35 1.4 N/A N/A N/A N/A N/A
29-Feb 05:00:41 1.7 13.8 13.2 0.6 86.2 15.8
Foreground Wait Class
-> s - second, ms - millisecond - 1000th of a second
-> ordered by wait time desc, waits desc
-> %Timeouts: value of 0 indicates value was < .5%. Value of null is truly 0
-> Captured Time accounts for 97.6% of Total DB time 22,960.46 (s)
-> Total FG Wait Time: 18,651.75 (s) DB CPU time: 3,748.35 (s)
Avg
%Time Total Wait wait
Wait Class Waits -outs Time (s) (ms) %DB time
User I/O 3,327,253 0 18,576 6 80.9
DB CPU 3,748 16.3
Commit 23,882 0 69 3 0.3
System I/O 1,035 0 3 3 0.0
Network 842,393 0 2 0 0.0
Other 10,120 99 0 0 0.0
Configuration 3 0 0 58 0.0
Application 264 0 0 1 0.0
Concurrency 1,482 0 0 0 0.0
Foreground Wait Events
-> s - second, ms - millisecond - 1000th of a second
-> Only events with Total Wait Time (s) >= .001 are shown
-> ordered by wait time desc, waits desc (idle events last)
-> %Timeouts: value of 0 indicates value was < .5%. Value of null is truly 0
Avg
%Time Total Wait wait Waits % DB
Event Waits -outs Time (s) (ms) /txn time
db file sequential read 3,054,464 0 17,002 6 104.5 74.0
read by other session 199,603 0 796 4 6.8 3.5
direct path read 46,301 0 439 9 1.6 1.9
db file scattered read 21,113 0 269 13 0.7 1.2
log file sync 23,882 0 69 3 0.8 .3
db file parallel read 4,727 0 68 14 0.2 .3
control file sequential re 1,035 0 3 3 0.0 .0
SQL*Net message to client 840,792 0 2 0 28.8 .0
direct path read temp 95 0 2 18 0.0 .0
local write wait 79 0 0 4 0.0 .0
Disk file operations I/O 870 0 0 0 0.0 .0
ASM file metadata operatio 4 0 0 50 0.0 .0
log file switch (private s 3 0 0 58 0.0 .0
ADR block file read 36 0 0 3 0.0 .0
enq: RO - fast object reus 5 0 0 16 0.0 .0
latch: cache buffers chain 1,465 0 0 0 0.1 .0
SQL*Net break/reset to cli 256 0 0 0 0.0 .0
asynch descriptor resize 10,059 100 0 0 0.3 .0
SQL*Net more data to clien 1,510 0 0 0 0.1 .0
enq: KO - fast object chec 3 0 0 8 0.0 .0
SQL*Net more data from cli 91 0 0 0 0.0 .0
latch: shared pool 14 0 0 0 0.0 .0
ADR block file write 5 0 0 1 0.0 .0
reliable message 8 0 0 0 0.0 .0
direct path write temp 1 0 0 2 0.0 .0
SQL*Net message from clien 840,794 0 68,885 82 28.8
jobq slave wait 7,365 100 3,679 499 0.3
Streams AQ: waiting for me 721 100 3,605 5000 0.0
wait for unread message on 3,648 98 3,603 988 0.1
KSV master wait 20 0 0 0 0.0
Background Wait Events
-> ordered by wait time desc, waits desc (idle events last)
-> Only events with Total Wait Time (s) >= .001 are shown
-> %Timeouts: value of 0 indicates value was < .5%. Value of null is truly 0
Avg
%Time Total Wait wait Waits % bg
Event Waits -outs Time (s) (ms) /txn time
log file parallel write 29,353 0 83 3 1.0 34.8
db file parallel write 5,753 0 17 3 0.2 6.9
db file sequential read 1,638 0 15 9 0.1 6.1
control file sequential re 5,142 0 13 2 0.2 5.4
os thread startup 140 0 8 58 0.0 3.4
control file parallel writ 1,440 0 8 6 0.0 3.4
log file sequential read 304 0 8 26 0.0 3.3
db file scattered read 214 0 2 9 0.0 .8
ASM file metadata operatio 1,199 0 1 1 0.0 .3
direct path write 35 0 0 6 0.0 .1
direct path read 41 0 0 5 0.0 .1
kfk: async disk IO 6 0 0 9 0.0 .0
Disk file operations I/O 1,266 0 0 0 0.0 .0
ADR block file read 16 0 0 2 0.0 .0
read by other session 3 0 0 8 0.0 .0
Log archive I/O 2 0 0 10 0.0 .0
log file sync 3 0 0 5 0.0 .0
asynch descriptor resize 341 100 0 0 0.0 .0
CSS initialization 1 0 0 6 0.0 .0
log file single write 4 0 0 1 0.0 .0
latch: redo allocation 3 0 0 1 0.0 .0
ADR block file write 5 0 0 1 0.0 .0
LGWR wait for redo copy 45 0 0 0 0.0 .0
CSS operation: query 6 0 0 0 0.0 .0
CSS operation: action 1 0 0 1 0.0 .0
SQL*Net message to client 420 0 0 0 0.0 .0
rdbms ipc message 47,816 39 61,046 1277 1.6
DIAG idle wait 7,200 100 7,200 1000 0.2
Space Manager: slave idle 1,146 98 5,674 4951 0.0
class slave wait 284 0 3,983 14026 0.0
dispatcher timer 61 100 3,660 60006 0.0
Streams AQ: qmn coordinato 258 50 3,613 14003 0.0
Streams AQ: qmn slave idle 130 0 3,613 27789 0.0
Streams AQ: waiting for ti 7 71 3,608 515430 0.0
wait for unread message on 3,605 100 3,606 1000 0.1
pmon timer 1,201 100 3,604 3001 0.0
smon timer 15 73 3,603 240207 0.0
ASM background timer 754 0 3,602 4777 0.0
shared server idle wait 120 100 3,601 30006 0.0
SQL*Net message from clien 554 0 4 7 0.0
KSV master wait 101 0 0 2 0.0
Wait Event Histogram
-> Units for Total Waits column: K is 1000, M is 1000000, G is 1000000000
-> % of Waits: value of .0 indicates value was <.05%; value of null is truly 0
-> % of Waits: column heading of <=1s is truly <1024ms, >1s is truly >=1024ms
-> Ordered by Event (idle events last)
% of Waits
Total
Event Waits <1ms <2ms <4ms <8ms <16ms <32ms <=1s >1s
ADR block file read 52 73.1 1.9 9.6 13.5 1.9
ADR block file write 10 100.0
ADR file lock 12 100.0
ARCH wait for archivelog l 3 100.0
ASM file metadata operatio 1203 97.3 .5 .7 .3 .2 .9
CSS initialization 1 100.0
CSS operation: action 1 100.0
CSS operation: query 6 83.3 16.7
Disk file operations I/O 2118 95.4 4.5 .1
LGWR wait for redo copy 45 100.0
Log archive I/O 2 100.0
SQL*Net break/reset to cli 256 99.6 .4
SQL*Net message to client 839.9 100.0 .0
SQL*Net more data from cli 91 100.0
SQL*Net more data to clien 1503 100.0
asynch descriptor resize 10.4K 100.0
buffer busy waits 2 100.0
control file parallel writ 1440 5.7 35.1 24.0 16.3 12.0 5.5 1.5
control file sequential re 6177 69.4 7.5 5.9 8.1 7.1 1.7 .3
db file parallel read 4727 1.7 3.2 3.2 10.1 46.6 33.3 1.8
db file parallel write 5755 42.3 21.3 18.6 11.2 4.6 1.4 .5
db file scattered read 21.5K 8.4 4.3 11.9 18.9 26.3 25.3 4.9
db file sequential read 3053. 28.7 15.1 11.1 17.9 21.5 5.4 .3 .0
direct path read 46.3K 9.9 8.8 18.5 21.7 22.8 15.7 2.7
direct path read temp 95 9.5 9.5 23.2 49.5 8.4
direct path write 35 11.4 31.4 17.1 22.9 11.4 2.9 2.9
direct path write temp 1 100.0
enq: KO - fast object chec 3 66.7 33.3
enq: RO - fast object reus 5 20.0 20.0 20.0 20.0 20.0
kfk: async disk IO 6 50.0 16.7 16.7 16.7
latch free 3 100.0
latch: cache buffers chain 1465 100.0
latch: cache buffers lru c 1 100.0
latch: object queue header 2 100.0
latch: redo allocation 3 33.3 33.3 33.3
latch: row cache objects 2 100.0
latch: shared pool 15 93.3 6.7
local write wait 79 35.4 34.2 21.5 8.9
log file parallel write 29.4K 47.8 21.7 11.9 9.9 6.8 1.6 .3
log file sequential read 304 6.3 3.0 3.6 10.2 23.4 24.3 29.3
log file single write 4 25.0 75.0
log file switch (private s 3 100.0
log file sync 23.9K 40.9 28.0 12.9 9.7 6.7 1.5 .3
os thread startup 140 100.0
read by other session 199.6 37.1 19.9 12.9 13.1 13.8 3.1 .2
reliable message 8 100.0
ASM background timer 755 2.9 .4 .1 .1 .3 .1 .3 95.8
DIAG idle wait 7196 100.0
KSV master wait 121 88.4 2.5 3.3 2.5 .8 .8 1.7
SQL*Net message from clien 840.1 97.1 1.8 .5 .2 .2 .1 .0 .1
Space Manager: slave idle 1147 .1 .5 99.4
Streams AQ: qmn coordinato 258 49.6 .4 50.0
Streams AQ: qmn slave idle 130 .8 99.2
Streams AQ: waiting for me 721 100.0
Streams AQ: waiting for ti 7 28.6 42.9 28.6
class slave wait 283 39.9 2.5 2.5 3.5 4.9 9.2 15.2 22.3
dispatcher timer 60 100.0
jobq slave wait 7360 .0 .0 .0 99.9
pmon timer 1201 100.0
rdbms ipc message 47.8K 2.7 31.6 17.4 1.1 1.1 .9 20.9 24.3
Wait Event Histogram DB/Inst: I2KPROD/I2KPROD Snaps: 5606-5607
-> Units for Total Waits column: K is 1000, M is 1000000, G is 1000000000
-> % of Waits: value of .0 indicates value was <.05%; value of null is truly 0
-> % of Waits: column heading of <=1s is truly <1024ms, >1s is truly >=1024ms
-> Ordered by Event (idle events last)
% of Waits
Total
Event Waits <1ms <2ms <4ms <8ms <16ms <32ms <=1s >1s
shared server idle wait 120 100.0
smon timer 16 6.3 93.8
wait for unread message on 7250 .1 99.9
Latch Miss Sources
-> only latches with sleeps are shown
-> ordered by name, sleeps desc
NoWait Waiter
Latch Name Where Misses Sleeps Sleeps
In memory undo latch ktichg: child 0 1 0
active service list kswslogon: session logout 0 2 0
cache buffers chains kcbgtcr_2 0 1,123 483
cache buffers chains kcbgtcr: fast path (cr pin 0 496 1,131
cache buffers chains kcbrls_2 0 5 6
cache buffers chains kcbgcur_2 0 4 0
cache buffers chains kcbgtcr: fast path 0 3 1
cache buffers chains kcbzwb 0 2 4
cache buffers chains kcbchg1: kslbegin: bufs no 0 1 0
cache buffers chains kcbnew: new latch again 0 1 0
cache buffers chains kcbrls_1 0 1 6
cache buffers chains kcbzgb: scan from tail. no 0 1 0
cache buffers lru chain kcbzgws 0 1 0
object queue header oper kcbo_switch_cq 0 1 0
object queue header oper kcbo_switch_mq_bg 0 1 2
redo allocation kcrfw_redo_gen: redo alloc 0 3 0
row cache objects kqrpre: find obj 0 1 1
row cache objects kqrso 0 1 0
shared pool kghalo 0 13 3
shared pool kghupr1 0 4 15
shared pool kghalp 0 1 0
space background task la ktsj_grab_task 0 2 2
------------------------------------------------------------- -
How do I change the aspect ratio of source video in the event library?
I’ve imported video to iMovie 08 from a Canon Mini DV MD235 video camera. The video is recorded in widescreen format and plays back in widescreen when viewed from the iMovie event library (prior to doing any video editing). However, when I delete rejected frames from any particular video clip in the event library the video clip is automatically pillarboxed (i.e. switched from widescreen to 4:3 format). This squashes the video horizontally, stretches it vertically and leaves vertical black bars to the left and right of the video during playback. This automatic change in aspect ratio is occurring to the source video in the event library.
I’d be grateful for any help / advice on how I can convert the edited clips back to widescreen aspect ratio, so they display in the *event library* as they did when first imported into iMovie.I don’t really want to clog up my hard drive with unwanted video and it’s easier to edit it from within iMovie.
Have you considered manually importing only portions of the clips you actually plan to use? Or, if you must import the entire clip, have you considered trimming externally in an application like MPEG Streamclip which will allow you to set frame level in/out points and then perform a "Save As..." operation that stores the select range of frames to an MOV file container retaining the proper flag?
Is there anything I can do from within iMovie to activate the 16:9 setting for these as yet unedited clips, so the same pillarboxing doesn’t happen?
Not sure what you mean by "unedited" here. If the files have been destructively split, the flag is gone and there is nothing you can do about it but re-compress. If you mean they are imported but as of yet whole and still contain their flags, then you have two options. The first is to edit non-destrctively within iMovie '08 and the second would be to do the trimming externally.
This second option is really fairly simple. Just close iMovie '08. Open MPEG Streamclip and load a clip you want to trim. Set your in and pout points, select the "Save As..." option, and store the files in the original Events folder with a new name. I would also recommend you perform these trims in their original time sequence so the "creation" date time groups (Finder attributes) are in time order also. When done with the loaded clip either delete it from the "Event" folder or move it to an archival location. When done with the last clip, close MPEG Streamclip, delete the Cache and Thumbnail folders from the Event folder, open iMovie '08 again, and go get a cup of coffee or tea while the files are re-thumbnailing. DO NOT DO THIS TO ANY EVENT WHICH CONTAINS FILES ALREADY USED IN ANY PROJECT. (I.e., this must be done before you start the actual project editing process.)
It seems odd to me that iMovie is doing this.
I suspect that as the application was originally written as an NLE, non-destructive, "by reference" application, the writers/updaters "overlooked" this facet when adding a "destructive" routine and did not provide for checks of this flag nor provide for copying it re-written segments. -
Event Source: Application Error Event ID: 1000 (F1Server.exe)
Hi.
We regulary have an Application Error with "faulting module ntdll.dll" (see below).
And we can't find what is the problem.
Can you help us?
Windows Server 2003 R2 Eneterprise Edition Service Pack 2
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Enterprise" /noexecute=AlwaysOff /fastdetect /PAE /3Gb
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/11/2014
Time: 10:33:47 PM
User: N/A
Computer: MS-GARANT001
Description:
Faulting application F1Server.exe, version 7.9.0.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x00060c17.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 46 31 53 ure F1S
0018: 65 72 76 65 72 2e 65 78 erver.ex
0020: 65 20 37 2e 39 2e 30 2e e 7.9.0.
0028: 30 20 69 6e 20 6e 74 64 0 in ntd
0030: 6c 6c 2e 64 6c 6c 20 35 ll.dll 5
0038: 2e 32 2e 33 37 39 30 2e .2.3790.
0040: 34 39 33 37 20 61 74 20 4937 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 36 30 63 31 37 0060c17Hi,
This issue may be caused by corrupted files or application conflicts. I recommend you to run "sfc /scannow" at the command prompt to check the system files. In addition, you can perform a clean boot to see if any service is causing the issue.
If the above cannot solve it, maybe you can find if there is any hotfix for the application or uninstall the application.
Best regards,
Susie
Maybe you are looking for
-
Catch an error in inbound ABAP Proxy
Hi, I'm using an ABAP Proxy to file->PI->ECC(proxy) scenario and I found an error in my sxi_monitor on ECC side: <SAP:Stack>Error during proxy processing An exception with the type CX_SY_REF_IS_INITIAL occurred, but was neither handled locally, nor d
-
How do i find duplicate photos in a smart album
In IPHOTO, in a Smart Album - how di I find duplicate photos?
-
I cannot refresh pages in firefox anymore since i updated to firefox 4.0
I cannot refresh pages. Not when I opened a file, nor when i have open a webpage. When i want to refresh a file, i have to reopen it again.
-
My printer asked me if I want my document to be printed on usual 70 lines/inch or maybe on 60 lines/inch because it's a kind of quite uncoated paper. When I preflight my document, Colors and Inks says always 70lines/inch, it doesn't matter if I assig
-
Problem Recording Sound when Recording Video with iSight
I am trying to make a short movie using iMovie '08 (ver. 7.1.4) with my built-in iSight camera and built-in mic on my iMac (2.16 GHz Intel Core 2 Duo). I want to post this short movie in my MobileMe gallery. I am able to record and view the video (ev