Universe Node connectivity issues in predictive workbench

Hi all,
I have a problem and was wondering if anyone has any experience with this.
I am using the business objects plugin within predictive workbench(PW), I am using the enterprise login to access the Business Object server from within PW. When I add a universe node to the stream and start to work with the node I intermittently get errors stating that there is a problem with the 'createDocument.API', 'cannot initialise report engine server' amongst others.
The only way to solve this connection issue and be able to use the universe node again is to restart the BOBJ service via the SIA.
When these errors occur I am able to use Webi to carry out reports within BOBJ, this points me to the universe node.
Predictive workbench is accessing data via a Business Objects Universe Node.
Has anyone else had similar problems and if so do you have any advice?
Many thanks
Dave
Edited by: Gillaspy David on Sep 17, 2010 12:36 PM

We had not been provided with all the licenses, after much investigation added the next license and this solved the issue

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    I can't seem to figure out why I can initially pull down data and then cannot succeed afterwards. I'm unable to connect to the DB I have through Excel until I completely closed all Microsoft Excel instances.
    I also use this data source in Microsoft Access without any problems.
    My Excel version is 2003.
    I'm using Oracle Drivers I'm using are from an "Instant Client" package.
    Any thoughts why I'm having these connections issues?
    Thanks in advance.

    This issue is closed.
    The solution was:
    "Data -> Import External Data -> Import Data"
    Select "New Source" and select the "Oracle" data source and filled in the appropriate information. This was similar to the database query but it actually works.

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