"Unknown error : Support information ; Security Code - 359"

I've got a user who is attempting to input his digital signature however upon doing so he receives the error message "Unknown error : Support information ; Security Code - 359"
Does any one eccountered this problem and knows how to fix it?

I think that you may have the answer already, contact iTunes Store Support. I see more users posting about purchasing problems with that game than I have ever seen with any other game or App since I have been participating here over two and a half years ago.
Email iTunes Store Support and seek their help.
https://expresslane.apple.com/Issues.action
If you really want to try something other than contacting support, try signing out of your ID, restart the iPad and sign into your ID again. Then try to update the information again. I do believe that you will have to contact iTunes Store Support in order to resolve this.

Similar Messages

  • Unknown error Support Information: CSigDict-1891

    I receive this unknown error when I try to use a digital signature.  Can anyone help with it?

    Uninstalled Norton 2008 and reinstalled Norton 2007

  • FM CCARD_ENVELOPE SSF Error: Unknown error in external security prod

    Hi all,
    Im still new in SAP. I am trying to run function module CCARD_ENVELOPE to encrypt a credit card number in tcode se37. After i input the credit card number and run it,it shows me an error ENVELOPE_FAILED, Error when encrypting payment card data: SSF error: Unknown error in external security prod. Can anyone tell me more about this problem.?

    I think this cannot be executed in SE37.
    Go to SE24 and paste this class->method - CMD_EI_API_CHECK, hit enter and go to method GET_ENCRYPT_CREDIT_CARD.
    The above class-method should help you for your original requirement.
    -Veer
    Edited by: veerendranath Maddula on Sep 17, 2011 4:58 AM

  • HT3702 how do i set up my debit/credit card without running into any errors on the set up page. all my information is correct but i keep getting a account information does not match error or invalid security code error

    How do i set up my debit account information? so i can make purchases on the appstore.  I keep running into errors and all my information is correct.  I have read a bunch of forums saying that this is a giant problem and that i need tech support ot set up my charging information.

    Hi...
    Try here >  iTunes Store: My credit card's security code or zip code does not match my bank's records
    Billing policy is the same for both the Mac App and iTunes Stores.

  • Unknown error in the prescript code( Extension Collection)

    Hello Export ,
    Kindly need help to solve the below error which is coming in the below code(part of the prescript code is given below)
    import com.frictionless.api.common.exception.*;
    import com.frictionless.api.common.log.Logger;
    import com.frictionless.api.common.platform.*;
    import com.frictionless.api.common.types.*;
    import com.frictionless.api.doc.collaboration.*;
    import com.frictionless.api.doccommon.masterdata.*;
    import com.frictionless.api.ibean.*;
    import com.frictionless.api.ibean.metadata.*;
    import com.frictionless.api.util.*;
    import com.frictionless.api.workflow.*;
    import com.frictionless.api.doccommon.userdefined.*;
    import java.lang.String;
    import com.frictionless.api.usermgmt.masterdata.*;
    import com.frictionless.api.contracts.*;
    import java.math.BigDecimal;
    import com.frictionless.api.doccommon.masterdata.analysis.spend.*;
    import com.frictionless.api.ibean.common.*;
    log = Logger.createLogMessage(session);
    // Convenience method - Errors
    logError(msg) {
         log.setLogMessage(msg);
         Logger.error(log);
    // Convenience method - Informational
    logInfo(msg) {
         log.setLogMessage(msg);
         Logger.info(log);
    /* * Get the user who submits the workflow */
    getSubmitter() {
         processHome =     IBeanHomeLocator.lookup(session,WorkflowProcessIBeanHomeIfc.sHOME_NAME);
         process = processHome.findByNativeId(nativeId);
         return process.getCreator();
    //try {
         logInfo("Start of workflow");
         logInfo("Start of" + nativeName);
         submitter = getSubmitter();
         logInfo("submitter" + submitter);
         PriceIfc estimatedValue = doc.getExtensionField("CR_ESTIMATED").get();
         contractValue = estimatedValue.getPrice();
         logInfo("contractValue:" + contractValue);
         customMD1Home =     IBeanHomeLocator.lookup(session, SACustomMD1IBeanHomeIfc.sHOME_NAME);
         // Find by Unique Document Identifier
         customMD1 = customMD1Home.findUnique("TEST WF Approval Requirements");
         logInfo("customMD1:"+customMD1);
         logInfo("customMD1.getDisplayName():"+customMD1.getDisplayName());
         ExtensionCollectionIfc  table3Colln = customMD1.getExtensionCollection("Table3");
         logInfo(" table3Colln:"+table3Colln);
         // Go through the metadata and look for a match
         for(int i=0;i<table3Colln.size();i++)
         table3Member = table3Colln.get(i);
              logInfo("table3Member:"+table3Member);
              contractLevel = table3Member.get("LVL");
              if (contractLevel.startsWith("R")); {
                   logInfo("contractLevel:"+contractLevel);
                   BigDecimal min = new BigDecimal(table3Member.get("MIN"));
                        BigDecimal max = new BigDecimal(table3Member.get("MAX"));
                        if (contractValue.compareTo(min) >= 0 @and contractValue.compareTo(max) <= -1) {
                        contractRLevel = contractLevel; }
    TRACE:
    table3Member:-2147483548:525:null
    inline evaluation of: ``import com.frictionless.api.common.exception.*;  import com.frictionless.api.com . . . '' unknown error: 1 : at Line: 59 : in file: inline evaluation of: ``import com.frictionless.api.common.exception.*;  import com.frictionless.api.com . . . '' : for ( int i = 0 ;
    I have also tried with the Iterator to get the collection's member but still it is giving the same error as above.One point that I have observed that for the below code
    logInfo(" table3Colln:"+table3Colln);
    Iterator table3Iter = table3Colln.iterator();
    logInfo("table3Iterator:"+table3Iter);
    the trace is
    table3Colln:[email protected]
    table3Iterator:com.frictionless.api.ibean.common.AbsCollection$BeanIterator@254c0e4d
    so instead of ExtensionCollectionIfc, the collection is of type AbsExtensionCollection.
    your help is very much appreciated.
    Kind Regards,
    Kubra.

    Thanks every body.
    eliminating blanks worked.
    AS I am new to ABAP,I have one more error saying
    Unable to interpret "IT_YEAR". Possible causes of error: Incorrect spelling or comma error.The error occured at the staement:
    <b>read it_year with key /BIC/LESS = calmonth+0(4) binary search.</b>
    IT_YEAR is an internal table
    data: it_year like /BIC/PZ_JB occurs 0 with header line.
    Any ideas!!
    JB

  • IPod will no restore shows unknown error has occured with code 1429, how do i fix this probem?

    Ipod classic 80G will not restore, says "An unknown error has occured, error code 1429" how do i fix this problem?

    This has just happened to me today. I have an iphone 5 on Verizon. I was using the internet on the device normally when it started. It couldn't access any online data even though it had 4 bars of service and LTE. I restarted it and it would be stuck "Searching for network". I tried wiping the phone with no luck. It gets stuck at around 99% of the firmware restore process and hangs there for about 25 minutes before itunes gives me the error described above. I tried the recover-mode restore with the same results.
    I need a working phone ASAP, this is extremely frustrating!

  • TS3694 MY IPHONE 4S WON'T SWITCH ON APPLE SIGN JUST KEEPS FLASHING,TRIED RESTORING IT THROUGH ITUNES BUT SAYS ITS IN RECOVERY MODE AND UNKNOWN ERROR SO CANNOT RESTORE CODE 3194

    MY IPHONE 4S WONT SWITCH ON THE APPLE SIGN JUST KEEPS FLASHING ITS 4 MONTHS OLD AND HASNT BEEN DAMAGED HAD ABOUT A QUARTER OF CHARGE AND JUST WENT OFF TRIED RESETING BY HOLDING HOME AND LOCK KEY, NO LOOK, TRIED DOING IT THROUGH ITUNES, IT SAYS ITS IN RECOVERY MODE AND WILL ERASE ALL DATA AND RESET, THEN SAYS IT CANT BE BECAUSE OF AN UNKNOWN ERROR CODE3194, PLEASE HELP!

    Stop using caps then I'll read your post.

  • Support Information:  CSigDict-1938

    I have a client that is getting the following error in Adobe Acrobat Pro 9. Client is using Win XP sp3. Could not find erorr in the Adobe knowledge base or any forums.
    Creation of this signature could not be completed.
    Unknown error
    Support Information:  CSigDict-1938
    What is the cuase and solution for this error?

    Details of what I used are above (Acrobat 9.3, LS 8.2 on WinXP).  The file inevitably gets "damaged beyond repair (file can't be saved, etc)".  I have a link to a sample file where this happened, but it's damaged and can't be saved...
    \https://acrobat.com/#d=LStBCdKFNX9ygPZ7OhauGw

  • HT1918 Security code error

    I am entering the correct credit card info but I keep getting an error saying my security code is incorredt.  I tried 2 different cards

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Problems with security code on apple iphone

    I am unable to download updates to my I-Phone.  It is version 5.1 and I am using a PC and version ITunes 6.0 and have made sure that funds are available in my account to download apps as well as verifying my billing information several times.  However, it is still indicating an error message of:  Security Code is invalid
    Any thoughts on how to resolve this problem?

    Your payment method is being rejected. If you're sure the information is correct, contact the issuing bank to find out what the problem is. If they show no problems, contact iTunes support.

  • Each time i try to download anything from itunes it says invalid security code

    each time i try to download from itunes it says invalid security code

    This same issue bothered me for years. The account I had used to purchase iTunes songs with suddenly stopped working. And always it was the same error about the security code.
    I talked to iTunes support, my bank and the eCommerce customer support for my Visa card. No one could ever tell me what it was until this year. I tried for years, literally years, to figure it out. I had to buy iTunes gift cards and that was not convenient for me. But thankfully, someone who worked in the credit department of a major online retailer, finally explained it to me.
    Small banks, sometimes large banks, often don't opt to offer debit and credit cards that use Visa's stronger security, which is advertised as "Verified By Visa". Not all stores and online shops use this security method during their checkout process, but iTunes does. (Amazon, for example, does not require it)
    So any error having to do with the security code means that Apple's iTunes shopping cart requires the stronger security method and does not accept the older 3-digit security code on the back of the regular Visa debit and credit cards. You would want to see which of your cards is supporting Verified By Visa security, and use one of those. The card you are currently using will never be accepted, no matter how many people tell you to carefully check your billing and account addresses and spelling, etc.
    So get a Verified by Visa card, or use MasterCard.

  • HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

    New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured  (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

    laneymenion wrote:
    Using Proxy: Yes
    HTTP Proxy: 192.168.100.15:80
    Change the Using Proxy to No
    Have you allowed itunes and itunes helper in your security software firewall?

  • Itunes will not accept credit card security code

    I set up my itunes account just after Xmas with no problems. Now I get an error saying my security code on my credit card is not valid. It is valid, and all info is correct. Any help with this?

    As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
    Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
    If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr.

  • I keep being asked for a security code and my account to be verified

    I keep being asked to verify my account and a security code even though I am trying to download updates

    Launch iTunes. From the menu bar click Store / View My Account / Edit Payment Information.
    Make sure your billing information, Security code and expiration date are correct then click Done.
    Now try to download updates.
    Apple verifies your billing information, even for updates.

  • How to find icloud security code

    i am trying to download content from i cloud but cant remember my security code.

    What is the exact message that you are getting ? Error messages about security codes usually refer to the 3 or 4 digit code on the credit card on your account : How to find the security code on a credit card.

Maybe you are looking for

  • "Filter failed" in CUPS when using IPP (HP LaserJet 500 color M551)

    I have two ArchLinux machines, one with HP LaserJet 500 color M551 connected over USB and another one on the same network. Printing over network (ipp) doesn't work: CUPS on the client says "Filter failed", so the job doesn't even reach the server. Pr

  • Hiding field borders in Designer form based on PDF static artwork

    Anyone know the logic behind this? It seems that if you create a form from scratch in LiveCycle Designer ES3, you do have the possibility of setting edges for e.g. text fields to be None - rendering them usable (you can tab to them), but invisible. H

  • Tactic3D Sigma + X-Fi Titanium Fatal1ty ?

    Hello friends, I have a PCI-E X-Fi Titanium Fatalty sound card and I'm thinking in get a good headphone to play during midnight. I know Titanium features in Game Mode the CMSS-3D effect which offer a great improvment in games with any kind of headpho

  • Trying to reset ipad location & privacy, but password is required

    I have been having a problem with Find My Friends - the labels show the email addresses and I'd like them to show my friends' names.  Following some instructions I found here in the community,  I am trying to reset the location & privacy.  However, w

  • How to embed a .vi as a web page on a remote server

    I use a remote server running a Plone content management system application to allow remote users connect via the internet and store data files (delimited text files) for later analysis . I am using Labview 7.0 I wish to change our current data analy