Unknown Host : mail.sap.corp

Question

Hi expert,
This is my first time configure the smtp server in CE 7.1 SP3. I have read the following threads:
Re: Guided Procedures - set mail smtp host Re: Mail settings for Guided Procedures
And I have tried this:
1. Go to Guided procedure ->
Administration-> Administer BMF->Clients
->select iForms Processor -> press Settings button
-> Mail Sending tab.
2. Set your smtp server in SMTP Server field.
3. Press Save button.
You can test mail sending by pressing Test button
but first you should
configure the mail of the administrator of BMF and
the mail of the administrator of the client
(iForms Processor). Please follow instruction below
BMF Administrator's mail:
1.Go to Guided procedure ->
Administration-> Administer BMF->Settings.
2.Input the mail in Administrator Mail files.
3.Press Save button.
iForms client Administrator's mail:
1. Go to Guided procedure ->
Administration-> Administer BMF->Clients
->select iForms Processor
2. Press Edit button.
3. Input the mail in Administrator Mail files.
4. Press Save button.
and
Set the SMTP settings (smtp.sever property) in Configtool under cafeugp~model
However, the later method do not allow me to modify the configuration. And both method failed and I still received the following exception:
Unknown SMTP host: mail.sap.corp
javax.mail.MesssagingException: Unknown SMTP host: mail.sap.corp
can help?
thank you

Answer 1

Hi,
maybe you should try this:
1. Under Guided Procedures, choose Administration u2192 Administer BMF.
2. Choose Clients, then under BMF Clients choose Settings, and then choose Mail Sending.
3. Enter the data for SMTP Server and Mail Transport Protocol. For example:
         SMTP Server: mail.sap.corp
         Mail Transport Protocol: smtp
4. Save
or try the config tool as explained on the following sap help page:
http://help.sap.com/saphelp_nwce10/helpdata/en/e0/e3934249c30c31e10000000a1550b0/frameset.htm
smtp.server
smtp.service_user_mail
properties.
It may be useful to restart the server after changing this.
best regards,
v s