Unreadable word 2007 files after emailing via Gmail or saving to USB drive

I am having trouble with word 2007 files that I am emailing via gmail and also my uni portal email site. They lose the docx extension and become unreadable. It also seems that word 2007 files saved onto my USB drive are not readable on other computers. I have been advised to change configuration on my Macbook to Always use the file extension but I cannot find where to set this. Can anyone advise me on how to do this?

Welcome to Apple Discussions!
If you can't open it from Word/Neo Office's Open File command from within the application, setting the Open With file extension won't help. What may be the problem is that Word itself may be saving certain meta data that can't be transfered via the FAT32 storage of the USB drive. Your best bet is to archive it with control-mouse click if on a Mac, or using WinZip on a PC before moving it from one machine to another to avoid loss of important meta data.
If using the Word or Neo Office's File menu -> Open file command can read the file in question, your Open With that is available on the Mac's control - left mouse click (or one mouse button) key combination, has an optional checkbox to Always Open With, when you select Open With -> Other... Upon selecting that, pick your application to open the said document.
Message was edited by: a brody

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Unreadable word 2007 files after emailing via Gmail or saving to USB drive

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