Unstable Intel(R) HD Graphics driver file

Blue screen crashes caused by unstable driver file.
(igdpmd64.sys) in Screen Display drivers.
Caused multible crashes, until I disabled Intel(R) HD Graphics Family.
Now Windows wants to keep shutting down the other graphics driver (which is a low resolution driver) and reinstalling the faulty one. Driver updates show I have the latest. But It crashes as soon as its reloaded.
How can I get a new HD Display driver and load it as a replacement?
Ciao

Hi @Daldraft ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with crashing or the Blue screen on your HP Notebook. I found that if you try to remove the Microsoft update KB2670838. This could be causing the error.
But, I would be happy to assist if needed as there are many models of HP Notebooks, I would need the model number. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please let me know.
Thanks.
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davea wrote:
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Originally Posted by Chad
Hi
Usually the latest Intel HD graphics driver could be downloaded directly from Intel driver website.
The Intel driver depends on the Intel CPU.
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Hello Spatrik,
I have read your post on how your notebook computer is displaying an error message that your updated driver does not meet your system requirements, and I would be happy to assist you!
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I work on behalf of HP
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