Update on download error.

It seems to just be whenever I go from a browser link to the quicktime page itself.
After I get to the Quicktime page, I can navigate off of it to other Apple pages... including the Downloads page.
Quicktime DOES seem to download from there, but it is the I-tunes download. Is that normal for it to be said file which is offered?
It still won't open on the download link that is located on the Quicktime homepage proper.
Message was edited by: jabhadouken

Hello muralitharan665,
Do you mean that you use the proxy in Internet Explorer and can’t download windows updates and store apps as normal?
Is this computer domain-joined or personal?
If the computer is domain-joined, we need to contact the IT department administrator and check if the attempt to manually install the Windows updates and store apps meet the policy.
Do you receive any error message when you use the Windows updates and try to download Windows store apps?
Please take the following steps for troubleshooting:
1. Check if we can normally visit the webpage without proxy
2. Go to Control Panel\All Control Panel Items\Troubleshooting\All Categories, run Windows updates troubleshooter and share us the error message.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Similar Messages

There was a problem updating InDesign CC For more information see the specific error below. Update Failed Download error. Press Retry to try again or contact customer support.(49)

Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Extension manager CC update failed download error retry (49)

Trying to update extension manager CC. get an update failed - download error retry (49). Have retried several times without success

Ggarbeck10 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 49.

I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101

I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101.
My OS is Windows Vista and using Internet Explorer

I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101.
My OS is Windows Vista and using Internet Explorer

What to do if Photoshop CC update gives download error repeatedly?

Creative Cloud tells me there are updates for many apps, including Photoshop CS6 and Photoshop CC (2014). When I try to download them, others work fine, but the two Photoshops give a download error; retry does not help. Error is marked (49). What to try??

What operating system?
With Windows, best practice is to restart your computer, open the Application Manager as Administrator (via right clicking) and install the updates.
Creative Cloud — Install, Update or Uninstall Apps

Update failed download error

update failed when i click retry, nothing but download error message

Without system information and otehr details nobody can say anything.
Mylenium

ADOBE UPDATER _ DOWNLOAD ERROR

Extension Manager 6.0.8 Update
Installation failed. Error Code: U44M1P7
Can anyone help?

The most possible reason is that some files under Extension Manager folder were changed. To minimize the patch download size, we use incremental update mechanism. If any of files being updated was changed after installation, this file can't be updated.
You can delete Extension Manager CS6 installation folder manually, download the latest installer from http://www.adobe.com/exchange/em_download/em6_download.html then install it. After that you will have the latest version.

Windows update & store download error on proxy

i cannot update windows and it so some error. and i use the proxy server so i cannot to down load the apps . please help me to resolve it , please remember i know very few basics about computer

Hello muralitharan665,
Do you mean that you use the proxy in Internet Explorer and can’t download windows updates and store apps as normal?
Is this computer domain-joined or personal?
If the computer is domain-joined, we need to contact the IT department administrator and check if the attempt to manually install the Windows updates and store apps meet the policy.
Do you receive any error message when you use the Windows updates and try to download Windows store apps?
Please take the following steps for troubleshooting:
1. Check if we can normally visit the webpage without proxy
2. Go to Control Panel\All Control Panel Items\Troubleshooting\All Categories, run Windows updates troubleshooter and share us the error message.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

After updating adobecloud, download error

after updating adobe creative cloud, some apps can be down loaded, but network connection troubled and shut once, and then creative cloud shows "down load error, try again or ask sopport".
I try again down load , but nothing is changed.
How can I recover ?

hi decosy
Sorry, This place is the japanese language only support forum.
plz change your region and ask again
regards!

Update and Download Error for iTunes

iTunes had an automatic update today, and in the process, it reported some sort of error and said it couldn't complete the update. Tonight I tried to open iTunes, and it wouldn't open. It said that it was missing a file (unfortunately I didn't write down the name of the file it said was missing). I tried installing iTunes again, but it reached an error in the installation process when it was "Starting Services". The error said, "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient priveleges to start system services." My choices are to Abort, Retry, or Ignore. I aborted and unistalled iTunes entirely from my computer. When I tried to install again, the same error came up. Ignoring the error leads to no change, and retrying brings the same error again.
What can I do to get my iTunes back?? Thanks!

Great suggestion! I tried this out, but unfortunately, I just not a new error. Now it says, "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)". I tried uninstalling and reinstalling, and I got the same thing...

Photoshop CS5 update fails "download error, try again later"; I have tried many times over the past 6 weeks

Windows 7, Adobe update icon launches Updater, always fails. No other Internet access issues, how can I get the Photoshop updates?

Try
Direct Updates
https://www.adobe.com/downloads/updates/

Update Failed - Download Error - Contact Customer Support (49)

HELP - I can't DL PSCC (2014) or Extension Manager.

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Error 49 https://forums.adobe.com/thread/1491394

Update and Patch download errors (CC 2014)

Hi all, this was initially meant to be a customer support chat, but it seems to be unavailable currently, so I'll ask on here instead.
The issue is happening on Creative Cloud (1.7.1.418)
I am running Mac OSX Mavericks (version 10.9.4), early 2011 model, 2GHz Intel Core i7 Processor, 4 GB 1333 MHz DDR3 Memory
The Creative Cloud app is showing 6 updates. The updates are as follows...
Premier Pro CC (2014) : Adobe Premier Pro CC 2014.0.1 Update
Photoshop CC (2014) : Photoshop Camera Raw 8.5 (CC)
InDesign CC (2014) : DPS Desktop Tools CC2014 31.0.1 Update
Flash Professional CC and Mobile Device Packaging (2014) : Flash Professional CC Update - July 2014, as well as Photoshop Camera Raw 8.5(CC)
Media Encoder CC (2014) : Adobe Media Encoder CC (2014.0.1)
After Effects CC (2014) : Photoshop Camera Raw 8.5(CC)
When I click the update button on any of these updates, I almost instantly receive an 'Update Failed' message.
Upon clicking the 'Learn More' option, it reads 'Update Failed - Download Error. Press Retry to try again or contact customer support.(49).
When Retrying, the same happens every time.
It also affects newly installed apps. This morning when installing Bridge CC, the app itself downloaded fine, but an error message saying 'Instillation Succeeded, but a patch failed - Download Error. Press Retry to try again or contact customer support.(49).' appeared.
It has been doing this for a fair few months now, having hoped upgrading from the CC apps to the new CC 2014 apps would fix it.. These updates themselves are also quite sporadic in their appearance. When I shut down my Mac and restart it, the updates often disappear, with an 'all apps are up to date' message in their place. They only then reappear when downloading a new app, or a more up-to-date update becomes available.
I have tried uninstalling and reinstalling the apps multiple times, but nothing changes. In the past, I have tried manually downloading and installing the updates and patches through the website, though that too gave me an error message. I have switched off my firewall on occasion, as well as allowed all Adobe apps to be allowed through, though this does not seem to have any effect. I have tried it in multiple locations, being connected to multiple routers, so I do not believe it is a router issue. I am a student, so not connected to any companies that may be blocking access. I have also had a brief look at install logs in the past, though I am not particularly tech savvy when It comes to that sort of thing. I have also seen people recommend trying to update in root user mode, though I am not particularly comfortable with that, as I have been told It's not a good idea to mess about as a root user when you don't really know what you're doing
Any help would be greatly appreciated
Cheers
James

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Download Error when updating Cloud Programs

I received two "Update Failed: Download error. Please contact customer support." error messages. That's it. Just a link to some random generic page. Nothing I have found has helped me, and since I can't contact Adobe directly easily to just get a simple answer.

Jeff, I really appreciate the attention and attempts to help, but you're clearly not reading what the problem is. That link you sent me doesn't help at all. Why? Because it is for connection erros. NEVER did I say I was having a connection error. I said the updater was giving me an error stating it wasn't able to update and to contact support. You then ask me (as well as the link you sent) if I am able to connect to the Internet. OBVIOUSLY I can, because I'm posting this on a website...and I wouldn't be able to read the page from the link if I couldn't connect to the Internet.
2. Make sure I can access secure sites. YES. I can, but again this isn't the problem, because I haven't had any issues with anything except this downloader, and only from this downloader after your last Downloader update.
3. Check my hosts file. It's fine.
4. Check the GlobalSign Root CA certificate. Guess what? The instructions to do that don't work. They give you a link to Install Security Certificate ON WINDOWS, even though that link is in the Mac section. Brilliant.
FINALLY, when I just tried to sign in to respond to this, Adobe reset my password for no reason whatsoever, and now this is the third time Adobe did this after your security breach a couple months back. What is going on over there? I wish I can just buy the lastest CS on a darn disc like the entire last 20+ years, and not have to deal with this faulty failing technology. Obviously there is a problem there, and no one knows what it is, and no one has a solution.
If you HAVE a solution, please help. Otherwise, you're just wasting YOUR time and MY time by giving me links that either don't contain solutions, or don't contain accurate information....or both.

Photoshop CS5 updates not working under windows 8 64bit, updates download error

I´ve changed from Windows 7 32-bit to Windows 8 64-bit. Since this point updates reported download error for all components. I´ve downloaded all updates und saved them. Report is still the same

doing the cscleanertool helped. everything is ok but the update Pixel bender 2.5. this is still not working but i can live with it. the new Installation with files downloaded from Adobe was also unusable und i switched again to my cd´s. then everything was fine.
thx for helping
bye
tom

Update on download error.

Similar Messages

Maybe you are looking for